First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... Ver más
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Consulta las opiniones de los clientes
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... Ver más
La empresa ha respondido
Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car... Ver más
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
Escrito por la empresa
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
Información de contacto
1 Neville Street, LS1 4DW, Leeds, Reino Unido
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
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Easy to speak to someone on phone.
Easy to speak to a very helpful advisor on the telephone. The exact policy for my needs was explained to me and now I feel confiedent that I am as fully covered as I need to be with this policy.

Respuesta de Sura
Great cover at at a good price
Great cover at at a good price. Proof of the pudding would come if we ever need to make a claim.
Very helpful lady knowledgeable and…
Very helpful lady knowledgeable and directed me to a good solution
Seemed cost effective against other…
Seemed cost effective against other company offerings
Really easy to use and pleasure to deal…
Really easy to use and pleasure to deal with.
Great product for a great price
Competitive
I was looking for 4 years GAP insurance at a competitive price which PG sipplied.
Really superb customer service
Paul was an absolute pleasure to deal with. He clearly knows his subject and was superb in talking me through my options and helped me take the right product which wasn't a more expensive option that I thought was right for me. Thank you Paul.
Great experience
Great experience - already had a policy which we were able to transfer to our new car, plus taking out tyre/wheel scratch/dent for a good price - representative was helpful and knowledgeable - would recommend
Good value and easy to obtain
I confused my previous review with a totally different product ! The gap insurance provided by this company is excellent value, compared to my previous one. As well as good value, the process of obtaining it was straightforward and relatively simple. I would strongly recommend this company.
It was easy to do
GAP Insurance (Direct Gap and Platinum Gap)
It was very easy to change my GAP insurance over from my previous vehicle. My dealer never suggested getting GAP but I knew I needed it and that its way cheaper than what they would have quoted should they have remembered to tell me.
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