Sura Opiniones 

310
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... Ver más

Valorada con 5 estrellas sobre 5

Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car... Ver más

Valorada con 5 estrellas sobre 5

I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de seguros de automóviles

Escrito por la empresa

Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.

Approachable insurance you can rely on.

Escrito por la empresa

Simple, straightforward cover
We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
Support when it matters
From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
Built around real needs
Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
Trusted by thousands of drivers
Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.

Buy with Complete Confidence

30 Day Money Back Guarantee

We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

310 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(310)

40 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A really positive experience

A really positive experience, buying something nobody wants to buy! Could t get cover online so needed to speak to a sales agent, who was the friendliest and most helpful you could imagine, and they provided cover on my M sport BMW a few weeks after I bought it.

25 de marzo de 2023
Valorada con 5 estrellas sobre 5

Good service

Please, helpful and easy to get hold of. Sadly a necessary evil to have Gap insurance but these guys were good in sorting it

20 de marzo de 2023
Valorada con 5 estrellas sobre 5

Great customer service

I changed my car and needed the policy changing over to my new car , I tried doing the change online but received a email asking to phone platinum gap to arrange the changes, I spoke to a advisor and she took care of everything on the call , the reason I could not register the change online was because my new car’s value was significantly higher than my previous car.

16 de marzo de 2023
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic and friendly staff, talked me through all levels of cover to make sure I purchased the right one.I spoke to Hayley she was great Thank You

15 de marzo de 2023

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