SurepassdrivingschoolOpiniones 

753
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From start to finish, the whole driving lesson experience was brilliant. Mark Hawtin was so friendly, put our son at ease instantly and he learned so much right from lesson 1. Booking lessons was so e... Ver más

Valorada con 5 estrellas sobre 5

Mark Hawtin taught me for 9 months, he was always very patient and understanding of my skills and helped me move forward and progressed my driving very nicely. Very grateful to have had an instructor... Ver más

Valorada con 5 estrellas sobre 5

Just passed my test first time with Will Berkley in Cheshire! Excellent drive instructor! I’ve had some driver instructors in the past but Will was by far the most consistent and put you at ease type... Ver más

Valorada con 5 estrellas sobre 5

I hadn't ridden for 30 years and decided to get back into it. Surepass gives a free refresher lesson to determine your requirements. A date was arranged and Matt was brilliant. Put me straight onto a... Ver más

Información sobre la empresa

  1. Autoescuela

Escrito por la empresa

Surepass offers everything you would expect from a quality driving school, we specialise in 1-week crash courses and patient-friendly weekly driving lessons. You would expect this to come with a price tag but you will find our prices offer the best value in your area. You could probably find it cheaper but you could end up learning in a 10-year-old car that is unreliable and harder to drive.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

753 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(753)

130 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Mark Hawtin taught me for 9 months

Mark Hawtin taught me for 9 months, he was always very patient and understanding of my skills and helped me move forward and progressed my driving very nicely. Very grateful to have had an instructor like him.

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Outstanding Driving Instructor

I can’t recommend Andrew Fisher highly enough. He has been an amazing driving instructor for my son, helping him build both his driving skills and confidence on the road. Andrew is patient, professional, reliable, and always made lessons enjoyable while maintaining high standards.

Thanks to Andrew’s excellent teaching and encouragement, my son passed his driving test and feels confident driving independently. We are so grateful for all the support, guidance, and dedication he has shown throughout the learning process.

If you’re looking for a driving instructor who genuinely cares about his students and goes above and beyond to help them succeed, Andrew is the person to choose.

Thank you, Andrew, for everything!

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff

Just passed my test first time with Will Berkley in Cheshire! Excellent drive instructor! I’ve had some driver instructors in the past but Will was by far the most consistent and put you at ease type of instructor! Always there if you needed the extra help and spoke really well through things! Would definitely recommend to a family or friend!

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Positive and easy process from first lesson to test day

From start to finish, the whole driving lesson experience was brilliant. Mark Hawtin was so friendly, put our son at ease instantly and he learned so much right from lesson 1. Booking lessons was so easy on the app. With each lesson, he had so many good tips and ways to boost his confidence behind the wheel. As a result of Mark’s encouraging and positive attitude towards teaching, our son passed first time. Thank you Mark!

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a great experience we’ve had with…

What a great experience we’ve had with Surepass. No wonder Mark Hawtin won instructor of the year last year, he is an exceptional instructor who instantly made my daughter feel at ease, building her confidence and knowledge each lesson. His personable approach really helped my daughter pay attention to what he was teaching her for both the theory and practical tests. His knowledge outside of the car with the recent changes to test bookings was also extremely helpful and he definitely goes over and above! Definitely should be the winner again this year, Surepass are very lucky to have Mark representing them!

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Will Berkley

Will Berkley! Absolutely amazing driving instructor got me test ready quicker than I ever thought would 100% recommend 👌

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Free Refresher lesson

I hadn't ridden for 30 years and decided to get back into it. Surepass gives a free refresher lesson to determine your requirements. A date was arranged and Matt was brilliant. Put me straight onto a Kawasaki 650 and talked me through all the slow speed manoeuvring. He spent 50 mins with me before deciding no further paid lessons were required. Excellent service.

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mark Hawtin in Northampton

Mark Hawtin in Northampton, has been an absolute diamond teaching my daughter to drive. She is a shy girl and Mark made her feel calm and confident. She said she always felt at ease and he taught her in a way she really understood and could retain.
They had very regular driving lessons and Mark was always around for clear communication about lessons and pricing.
My daughter has absolutely loved having driving lessons and was always buzzing when she came in from them. He gave her positive feedback which really helped to build her confidence well. Thank you so much Mark, we really appreciate you a lot and I'll recommend you to anyone needing a driving lesson.

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Experience

Booked a 10 hour course with tomas in doncaster. He was an amazing instructor talked me through everything and gave me little pointer that helped me throughout the 10 hours and passed this morning with 1 minor.

Thank you for your time Thomas

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had my cbt day course on Wednesday was…

Had my cbt day course on Wednesday was so so nervous as id never even sat on a motorbike/scooter before . The guys where very welcoming and I was made too feel fully at ease throughout the day even thou it rained most of it was a really enjoyable experience. And full of laughs along the way couldn't if been better .

3 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mark Hortin

Mark was a fantastic teacher, helped me pass within just 4 months of turning 17. he never once raised his voice or got angry with mistakes I made he simply just explained the cause and how to fix them. Had such a laugh with Mark and really looked forward to my lessons each week.

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really recommend Mark Hawtin

Really recommend Mark Hawtin! I had around a months worth of lessons with mark leading up to my test after moving from another instructor and have to say boosted my confidence massively! He’s very calm and patient durning lessons and I thoroughly enjoyed every second of them! Ended up passing first time with only 1 minor which I feel like wouldn’t of been possible without marks help!

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alan brooks Great instructor

Alan brooks Great instructor, very patient with mistakes, very clear with his instructions, very much recommended. 1st time pass zero faults seriously recommend if you want a laugh aswell not so serious and robotic thank you for everything Alan

28 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

will berkley

had will berkley as an instructor. was very helpful and supportive through everything, replied quick and always fit me in for lessons for when i needed them. he calmed my nerves up to my test date and i passed today thanks to him. thank you will

11 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience with Surepass

Terrible experience with Surepass. They took my deposit of £82 and then went silent for over a week until I rang them and the office was completely unhelpful, said they've assigned an instructor and gave me his number but the instructor doesn't reply to messages. They booked my test (£62) for 4 months time and told me they "don't do cancellations" (to find an earlier test date) and told me it’ll be months before I can even start learning, yet they refuse to refund the £20 difference for services they have not and cannot provide in a reasonable timeframe. Avoid this school if you actually want to get on the road!

Edit: I would also like to point out that this fell within the 14 day cooling off period which they told me does not apply in this case as per their terms and conditions.

16 de mayo de 2026
Opinión espontánea
Logotipo de Surepassdrivingschool

Respuesta de Surepassdrivingschool

Hi Fitz,

Thank you for getting in touch and for sharing your feedback. I’m sorry to hear that your experience has not been a positive one.

From your post, it appears you enrolled on our Fast Pass course. Once the deposit is paid, the practical test is booked, and we then advise that your instructor will contact you to arrange lessons leading up to your test date.

As you may be aware, there has been an ongoing national issue with driving test waiting times. The DVSA has introduced measures to help reduce these delays; however, improvements are not expected to have a significant impact until 2027.

I understand you also enquired about test cancellations. Unfortunately, cancellations are typically offered at very short notice. As our instructors are in high demand, it can sometimes be difficult and in some cases impossible to accommodate these appointments.

With regard to your request for a partial refund of the test booking fee, I’m afraid that, as the booking falls outside of the 14-day cooling-off period, we are unable to offer a refund.

Once again, I’m sorry that your experience did not meet your expectations. Nevertheless, I would like to wish you the very best of luck with your future lessons and driving test.

Kind regards,
Michelle Partington
Customer Service Manager

Valorada con 5 estrellas sobre 5

First time pass with Janine!

Hey Janine! Thank you so much for being a great instructor which resulted in me passing my test the first time. You had a great approach to classes where you challenged me enough to get the hard stuff out of the way early so everything else felt easy. I also appreciated the constant safety approach in your teaching. You gave really in depth explanation to everything and had a very precise execution to every lesson. But most importantly, when your approach no longer worked for me, you were willing to change, adapt and find new ways that really helped me and help improve my driving skills. And the result was a first time pass with 6 minors. I was extremely proud of this and I am so grateful that you got me from not being in a car to a first time test in 35 hours. Thank you so much!
Love, Jen x

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mark Hawtin was outstanding…

Mark Hawtin was an outstanding instructor for our son. He instantly put him at ease, giving him the confidence and knowledge to build on his skills week after week. We couldn’t have asked for a better instructor for him!

22 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Surepass, sure did…

Had Will Berkley as my instructor and he made me feel at ease throughout lessons and test day. Great guy and got me through it. Thanks Will.

16 de abril de 2026
Opinión espontánea

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