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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

With severe COPD and heart failure I had doubts as to whether the Tern QuickHaul P9 would give me the mobility I lacked having been housebound for the last year. It has exceeded my expectations, maki... Ver más

Valorada con 5 estrellas sobre 5

Professional and friendly, provided an excellent service. Most helpful, couldn't believe how quickly they responded to emails even out of working hours. The bike was delivered earlier than expected, c... Ver más

Valorada con 5 estrellas sobre 5

Awesome company I bought my first eMTB from them - Orbea Rise m20. It's always stressful making such an expensive purchase. By the end of the in-store process, which involved lots of decision making... Ver más

Valorada con 4 estrellas sobre 5

Found via web search for specific model and price in my area. Helpful, knowledgeable, polite and friendly. Checked over the bike prior to sale. Selection of good quality accessories available. F... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Sobre Surge Bikes

Escrito por la empresa

Surge Bikes Logo Surge Bikes is the perfect place to start your e-bike journey. Shop either online or at our Hampshire store. We stock a carefully curated range of e-bikes in all categories from Cube, GoCycle, Haibike, Mondraker, Orbea, Riese & Müller, Surge and Tern e-bikes. Test rides are always available in a safe environment across the full range of our e-bikes, including all Cube, Riese & Müller & Tern cargo bikes. We are particularly noted for our knowledge and range of cargo, mountain, trekking and road e-bikes, as well as for our outstanding coffee.

eBike Categories


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

471 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(471)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great advice and service

I was in the market for an e-bike,but didn’t have much knowledge.
I called surge bikes and had a very helpful phone call,followed by a visit
Eventually ended up buying a bike that met my needs at a good price
Delivery with a helpful handover as well
I had a great experience

22 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent honest responsive service

Excellent honest responsive service
Fast despatch and well packaged
Bought Riese and Muller Charger 4 Mixte and can thoroughly recommend for build quality, responsive adaptation to different terrains, and understated classic looks and battery range

15 de junio de 2024
Valorada con 5 estrellas sobre 5

Great communication

Great communication, Fast and efficient delivery very happy with the service from start to finish and the bike turned up very fast in A1 condition

25 de abril de 2024
Valorada con 5 estrellas sobre 5

Great experience

Matt was very knowledgeable and helpful throughout the process. He always responded quickly and gave some great advice on what exactly I would need. Highly recommend!

28 de mayo de 2024
Valorada con 5 estrellas sobre 5

Great ebike specialists

Surge Bikes serviced my Orbea Rise while I waited.
I was impressed with their professional and knowledgeable service (and excellent complimentary coffee and service documentation supplied).

2 de abril de 2024
Valorada con 5 estrellas sobre 5

Great advice & service from Surge Bikes

Really pleased with the advice and service from Matt at Surge Bikes.
Was able to try out the bike I was interested in. Chose a Riese & Müller Nevo4 Vario. Worth the money. Top quality.
Mark delivered the bike helped me with the Bosch Flow app and talked me through all I needed to know.
Many thanks.
Greg at Lychpit, Basingstoke.

11 de mayo de 2024
Valorada con 4 estrellas sobre 5

Good except!

Other than the estimate which was a £100 over which was disappointing. I realise estimates are that. However boing 25% over is a bit of a shock. The service was excellent.

11 de mayo de 2024
Valorada con 5 estrellas sobre 5

The chaps at surge are super nice…

The chaps at Surge were super nice and really helpful. I chose them because of the customer service reveiws and they didn't disappoint.
It's nice to have a place with good people that you can go to for advice and build a relationship.

27 de abril de 2024
Valorada con 5 estrellas sobre 5

Great E-Bike Shop!!

Excellent!! I love the bike and the service and support from Surge Bikes has been great. There was a small manufacturing fault with the charging port hatch, which they resolved very promptly and efficiently. Great communication and speedy dispatch too. I would definitely recommend.

25 de abril de 2024
Valorada con 5 estrellas sobre 5

Great Service

Friendly, helpful, knowledgeable team at Surge bikes. You’ll get sound advice from them and ride of into the sunset on the right bike for you!!

25 de abril de 2024
Valorada con 5 estrellas sobre 5

Orbea gain

Excellent shop matt was extremely helpful every step of the way and happy to answer the phone, I live in the north east England they expertly packaged and delivered my orbea gain which arrived promptly and ready to go I also bought a range extender for an excellent reduced price which followed a few weeks later very satisfied with the whole process and would definitely shop with surge again

25 de abril de 2024
Valorada con 5 estrellas sobre 5

Surge Bikes. Just the best service

I cannot recommend Surge Bikes highly enough. All of my contact with them was online, all with Matt, up till the point of collecting the bike.
I must first say, that the service and professionalism was outstanding, despite the fact that the bike I was buying was very much towards the bottom of their price range. I also purchased it via the Cyclescheme which Matt facilitated fully.
I live 250 miles from Basingstoke, and collected the bike on a family visit to Hampshire. It was fully set up and ready to ride.
My wife and I are so impressed, she is planning to buy one through Surge as well.
Without hesitation - buy through Matt at Surge !!!!

25 de abril de 2024

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