Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

With severe COPD and heart failure I had doubts as to whether the Tern QuickHaul P9 would give me the mobility I lacked having been housebound for the last year. It has exceeded my expectations, maki... Ver más

Valorada con 5 estrellas sobre 5

Professional and friendly, provided an excellent service. Most helpful, couldn't believe how quickly they responded to emails even out of working hours. The bike was delivered earlier than expected, c... Ver más

Valorada con 5 estrellas sobre 5

Awesome company I bought my first eMTB from them - Orbea Rise m20. It's always stressful making such an expensive purchase. By the end of the in-store process, which involved lots of decision making... Ver más

Valorada con 4 estrellas sobre 5

Found via web search for specific model and price in my area. Helpful, knowledgeable, polite and friendly. Checked over the bike prior to sale. Selection of good quality accessories available. F... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Sobre Surge Bikes

Escrito por la empresa

Surge Bikes Logo Surge Bikes is the perfect place to start your e-bike journey. Shop either online or at our Hampshire store. We stock a carefully curated range of e-bikes in all categories from Cube, GoCycle, Haibike, Mondraker, Orbea, Riese & Müller, Surge and Tern e-bikes. Test rides are always available in a safe environment across the full range of our e-bikes, including all Cube, Riese & Müller & Tern cargo bikes. We are particularly noted for our knowledge and range of cargo, mountain, trekking and road e-bikes, as well as for our outstanding coffee.

eBike Categories


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

471 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(471)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Found via web search for local physical shop

Found via web search for specific model and price in my area.
Helpful, knowledgeable, polite and friendly.
Checked over the bike prior to sale.
Selection of good quality accessories available.
Follow up service included in price.
Would recommend.
Only negative was they wouldn't take a deposit so need to have funds in your bank account at time of viewing if want to bag a bike there and then.

13 de julio de 2024
Valorada con 5 estrellas sobre 5

Excellent service from Matt at Surge bikes

Excellent service from Surge bikes. We initially wanted an electric Herman Miller bike for my wife but after explaining what we intended to do with the bike, Matt recommended a bike more appropriate with our needs. In the end we got a cube longtail bike and couldn't be happier. Matt also had the bike delivered to our house 10 miles away a few days later and we had a 35 mins handover on the day of delivery. Highly recommended and very happy with the advice & customer service provided

13 de julio de 2024
Valorada con 5 estrellas sobre 5

I bought a Tern GSD S00 and Surge Bikes…

I bought a Tern GSD S00 and Surge Bikes offered a Bronze bike service after 150 miles for free.
The customer service provided for both purchase and the Bronze Service was top notch. They have a very helpful and knowledgeable team and the communication throughout was clear.
This is my first foray into ebikes ( I use it for the school run) and it was very helpful to get specific help and advice on this.
I was able to test the bikes I wished to try (albeit without the children, for safety reasons) to get a hands on feel for them before making the purchase.

10 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

C2W e-road bike purchase

Whilst buying an e-road bike using C2W, Surge were really helpful with any questions I had, very responsive to my many questions and were happy to give advice where I needed it - I now have my new bike and enjoying every minute.

18 de junio de 2024
Valorada con 5 estrellas sobre 5

Attentive and knowledgeable staff

I found the Riese and Müller electric bikes I was interested in on the Surge Bikes website.
I phoned to see if they were in stock. I made an appointment to try them. The staff were extremely knowledgeable and attentive making the whole experience very satisfying. The bikes were delivered to my home within 48 hours. Superb !

29 de mayo de 2024
Valorada con 5 estrellas sobre 5

Excellent service and brilliant bike

Excellent service and brilliant bike. Have no hesitation recommending Surge Cycles. Their prices, advice, customer service was spot on. Most importantly the bikes are actually in stock as well. If you’re after an e-bike these are the people to go to

18 de junio de 2024
Valorada con 5 estrellas sobre 5

Great service , keen pricing and safe delivery for E Bikes

Well illustrated and good range of products on the website . Lots of helpful information and keen pricing. Good communication when phoning, Matt was especially very helpful. Delivery was well organised and extremely safely and well packaged so arrived with no damage whatsoever. Would highly recommend from initial enquiry to delivery and after sales service. Would be happy to use again 😀

16 de mayo de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más