Surrey Gas Opiniones 

233
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Many thanks Lauren, we much appreciated your careful attention from our first phone enquiry about our new boiler to the follow-up beyond its installation. Geoff the installer did an amazingly thorough... Ver más

Valorada con 5 estrellas sobre 5

One of 5 companies I called when my combi boiler gave up the ghost. Chose them on a combination of their communications and price, and it was seamless. Lauren was great, kept in touch at regular in... Ver más

Valorada con 5 estrellas sobre 5

Quick and easy quote, using just a few photographs of my old boiler and surrounding area. The engineers visit was arranged very quickly, about a week later. All the work was done quickly and cleanly a... Ver más

Valorada con 5 estrellas sobre 5

Installation started on time and was completed on the same day. The installer was friendly and answered any concerns or information required of him. The work area was left tidy and my elderly parents... Ver más

Información sobre la empresa

  1. Ingeniero de gas
  2. también en la categoría
  3. Fontanero
  4. Servicio de instalación de gas

Escrito por la empresa

Welcome to Surrey Gas. We are a small, trusted, and local team of Gas Safe-accredited boiler engineers with over 16 years’ experience in all aspects of boiler and plumbing services. Working throughout Guildford, Epsom, Kingston, Oxshott and the wider parts of Surrey, we specialise in boiler installations, boiler replacements, repairs, and servicing


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(233)

90 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Friendly, quick and reasonable

Very friendly and easy to deal with, very responsive and very quick: boiler was installed at very short notice. Installer was very competent. The quote was not the most expensive. I would highly recommend and would definitely use them again.

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent in every way

Apart from the fitter turning up 45 minutes earlier than the time I'd been advised by the company was the earliest they would be arriving, my experience was excellent.
The price quoted was reasonable, communication very good, the company were flexible in fitting in with my preferred availability. The fitter was extremely pleasant, tidy...dust sheets laid wherever he thought might be making a mess - he didn't! Shelving was removed and replaced after the boiler was fitted. Lauren in the office was always extremely helpful and friendly.
All rubbish was removed. All in all an excellent experience.

27 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Really nice company with good communication, helpful planning and good pricing ethics. Happy with the 1st part of the job done and looking forward to the boiler fitting and work completion. Thank you Lauren, George and Paul for your professionalism.
Would highly recommend!

26 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive thorough work

Jack arrived on time and put in an impressive very full, very clean day's work doing an enormous job removing an old boiler and outside flue, then replacing it with a new one.
We are delighted with his attitude, expertise and our new boiler.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent work.

Clear pricing, excellent installer. Very happy with their work. I Will be useing them again on another property. I recommend this company.

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Surrey Gas is a first class Company

Surrey Gas is a first class Company. The Company is run efficiently and extremely well. I chose this Company for my daughter in her first home to install a Combi Boiler and radiators, I researched and done my homewoek very well. I was overseeing the work being done as my daughter was working. I myself have had a few plumbers in the past do jobs for me but this Company are amazing, Lauren and George who are the owners are hands on with their communication, from informing you and reminding you when Engineer would be at the property to talking you through the job. Mike installed the boiler and radiators, what can I say such a gentleman, hard working polite professional tidy guy. Paul who works at the Company too did a small job for me at my house, again polite and on time. I would not hesitate for a moment not to recommend Surrey Gas, the reviews speak volumes for this Company. I will and certainly my daughter will use them again for any jobs. Thank you All very much, such a pleasure to work with you.21st

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional workmanship

Exceptional workmanship.
Arrived on time as specified the night before. Darren was polite and friendly and left everywhere clean and tidy after the work.
Would recommend your company to friends and family.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service - called, quoted and installed within 5 days.
Knowledgeable staff and competitive pricing.
Thanks

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great experience from start to…

A great experience from start to finish. Excellent communication (which is a rarity these days) from Lauren and George, very helpful and informative. Boiler installation by Jeff, who was a joy. Timely, very experienced, meticulous - and worked right through from the minute he got here until the minute he left (again, a rarity!) A five star experience from the whole team.

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very good experience

Very friendly people at Surrey Gas! My initial request for a quote for boiler replacement was followed up immediately by Lauren, and George arrived next day to provide a fixed price for the job. Michael arrived at 7.30 on the agreed date for the installation, and completed the job by 3 p.m. It was a very tidy job, at a competitive price.

I am very pleased I chose Surrey Gas, and will continue to use them for annual servicing of the boiler.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Old boiler efficiently replaced.

I recently moved into my new home and the existing boiler needed replacing. I contacted Surrey Gas and George came in person to view and explain the work needed.
I accepted his quote and the new boiler was installed last week by Darren, who was exceptional. He worked all day, replacing not just the boiler but one radiator which wasn't working and checking all the others. The whole system is now working perfectly and I couldn't be happier.
Many thanks to Surrey Gas, George, Lauren and Darren. Highly recommend.

8 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

We had a disappointing experience with…

We had a disappointing experience with Surrey Gas. We paid a large amount of money for the new boiler installation. The engineer did not consult with us or fit the two port switch. Then did not reply or provide quote to fit it retrospectively. This left us with a large additional expense, which was unexpected and costly.

21 de marzo de 2026
Opinión espontánea
Logotipo de Surrey Gas

Respuesta de Surrey Gas

Hi Spencer,

We’re sorry to hear you felt disappointed with your experience, particularly after your original 5-star review was later edited to 2 stars following our discussion around additional work.

To clarify, the two-port valve you’ve mentioned was not included in the original fixed price quote for your boiler installation. When you later raised this with us, we were happy to provide a quote to carry out the additional work.

However, you then asked if we could return and complete this free of charge due to the overall cost of the installation. As this wasn’t part of the agreed scope, we explained that there would be a cost involved. You subsequently asked for a significantly reduced price, and at that stage, we felt we weren’t seeing things the same way.

As a business, we always aim to deliver high-quality work at a fair price, and we have to be mindful of the time and resources involved in any additional work outside the original agreement.

We wish you all the best moving forward and hope you’re able to get the issue resolved.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más