susiesboutique.co.uk Opiniones 

63
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another fantastic shopping experience at Susie's. Loving the latest styles. I'm a quirky girl at heart. The new Remi barrel trousers, Serelai jumper and Dolly chunky knit cardigan are perfect for a lu... Ver más

Valorada con 5 estrellas sobre 5

As always, very wasn’t order, prompt delivery and lovey magic trousers , have brought several pairs in the past and love the quality. Throughly recommend

Valorada con 5 estrellas sobre 5

Lovely shop owned by super friendly cheerful couple. They go out of their way to make you feel special. You can see the stock online modelled by Susie and in the boutique where you can take your ti... Ver más

Valorada con 3 estrellas sobre 5

I ordered 2 mystery bag the items were good quality but out of the 8 items I received I would only wear 3 of them. I have ordered lots of stuff from Susiesboutique and it has always been fantastic, t... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(63)

56 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I shop regularly at Susies and find…

I shop regularly at Susies and find their products good quality, great price, great choice with a wide variety of styles to suit all ages and sizes.
I've bought for myself ( obviously)
My Mother in Law who's in her 80s and my daughter whose in her 30s.
It's a very welcoming boutique with regular treats, cakes, water etc.
My wardrobe would be empty if I took out all my Susie item's.
My go to for something new.

17 de julio de 2026
Valorada con 1 estrellas sobre 5

😠😠😠 very poor customer service

😠😠😠 very poor customer service. Not replying to my messages… I have proof of returns to warehouse and I honestly think they don’t believe me…. Unbelievably bad… won’t use again 😡

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

FAB FAB ITEM

Delivered superfast.I love the Julia Magic Trousers. I ordered a black pair - very wrinkly when artived but ironed flat just how I like them . These are so comfy - when you over indulge/ or are a bit trimmer they still fit and are great. I have various colours. Recommended product and seller - no complaints from me x Pat

12 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It may take awhile to come don’t panic

I purchased magic trousers and although they took over 2 weeks to come I am absolutely delighted with them. The quality is great and they are a couple of pounds cheaper than other outlets even with the p&p.
It used to take a couple of weeks for things to come in the post before faster companies arrived. They were worth the wait !!

5 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Faulty goods? Forget a refund

I purchased three summer tops in good time for our summer, two of the tops, after wearing twice, developed holes. The customer service department state I have gone over their returns policy. After many messages where I have had to quote the faulty goods act, they are now not replying. I now have to contact my bank to get involved when a decent company should honour faulty goods. They haven’t even asked for photos, just not interested. Will never purchase from them again.

29 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgraceful customer service

Edit: since posting review below, I contacted Susie again via messenger, on another account, in order to reach a resolution, and she has blocked me again without responding to me.

This treatment of a paying customer is deplorable and I am now going to report this company to Trading Standards. My advice would be to avoid shopping here at all costs.
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I purchased magic trousers and after 2 wears (and not yet washed) the stitching has come away at both back pockets and the back seam. I emailed them about this on 16 Aug, no reply. I emailed again 31 Aug, no reply.

I sent a message on messenger, no reply. So I commented on their recent Facebook posts, explaining above, and asking what I need to do to get a response.I said the customer service was shocking.

Their response? Replying to me on messenger that a lot of their emails go into spam and what’s my email address….then they blocked me so I am unable to reply to them with that information.

I stand by the fact that this company’s customer service is disgraceful. If they are aware a lot of emails go to spam, as a business, they should be checking it to ensure they don’t miss any from their customers. That is a poor excuse for shoddy service.

Blocking me for being honest is disgusting.

16 de agosto de 2023
Opinión espontánea

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