Svinando Opiniones 

981
•
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

My Spumante is delish and brings back memories of my first foreign holiday,Rimini in 66 (I remember the year cos we won the world cup that year.) but delivery takes 2 to 3 weeks. I'm used to Amazon d... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Emailed Svinando regarding delivering my wine to the wrong address. They tried blaming the courier which does not really make sense since they have to give the courier the address in the first place.... Ver más

Valorada con 5 estrellas sobre 5

Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequent... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vinos

Escrito por la empresa

An Italian online Wine Shop: great wines, great deals.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

981 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(981)

177 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Was wary when I saw the ad on Facebook…

Was wary when I saw the ad on Facebook but all was well! Decent wine and almost a port finish, delivered on time and in a sturdy box.

4 de octubre de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 5 estrellas sobre 5

Great Italian Wine

This is our third order and the wines are always great.
We especially love their Sardinian wines

2 de octubre de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 5 estrellas sobre 5

Beautiful wine

Beautiful wine, delivered when it was due.

13 de septiembre de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 5 estrellas sobre 5

Excellent wines

Excellent wines, great service as usual thanks

10 de septiembre de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 3 estrellas sobre 5

Delivery was very slow

Delivery was very slow. Wine was v well packed and was enjoyable.

6 de septiembre de 2025
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Respuesta de Svinando

Dear Customer,

We are truly delighted to hear that our products were to your liking, and we sincerely thank you for sharing your feedback with us  we greatly appreciate it.

Regarding the delivery, we have sent an email to your address with detailed information about our shipping process.

Kind regards,
Customer Service Team Svinando

Valorada con 5 estrellas sobre 5

Great wine at a fair price

Great wine at a fair price. Delivery was within a reasonable time.

3 de septiembre de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 5 estrellas sobre 5

Excellent selection of quality wines

It's not about the price it's about the quality.
Each wine that I have tasted has not disappointed.
I like the way that I can experience wines from different regions and countries to expand my knowledge.
It would help to include notes on the wines selected within the boxed order to reflect the notes on the site.
Belissimo

24 de agosto de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 5 estrellas sobre 5

Great delivery

Great delivery, eventually
Excellent wine

11 de agosto de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 5 estrellas sobre 5

First Class Service

This is the second time that I have placed an order with Svinando and once again I was not disappointed. An easy ordering process on their website and a fast, hassle free delivery. Will definitely be ordering again. Highly recommended.

19 de agosto de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 4 estrellas sobre 5

I ordered another case of red cannonau…

I ordered another case of red cannonau after the experience with the first was positive. I was advised that the consignment had been dispatched to Yodel, the carrier. After using the tracking info, Yodel tell me that the wine is still with the supplier, ie Svinando. I've emailed customer service to enquire. Communication is "wanting". Good news though. My order arrived yesterday. Please ensure that communications were as good as my first experience. All good eventually.

6 de septiembre de 2025
Opinión espontánea
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Respuesta de Svinando

Dear Customer,

Thank you for your message and for your continued trust in our wines. We sincerely apologize for the confusion and lack of timely communication regarding your recent order. We're glad to hear it arrived safely in the end.
Your feedback is truly appreciated, and we’re committed to improving our service to ensure smoother and more transparent updates in the future.

Kind regards,
Customer Service Team Svinando

Valorada con 3 estrellas sobre 5

Good product and price

Good product and price, delayed delivery.

8 de agosto de 2025
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Respuesta de Svinando

Dear customer,

Thank you for your feedback! We're glad to hear you were satisfied with our wines. Our deliveries are shipped directly from Italy, and while we aim for prompt service, customs clearance and international handling can occasionally lead to delays beyond our control. We're actively working with our logistics partners to streamline this process and improve delivery times.

Customer service Svinando Wines.

Valorada con 1 estrellas sobre 5

Keeps delivering my parcels to wrong…

Keeps delivering my parcels to wrong location despite multiple conversations with the customer service. Very frustrating
They just don’t care

29 de agosto de 2025
Opinión espontánea
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Respuesta de Svinando

Dear Customer,

We’re very sorry for the continued inconvenience. We tried to reach you by phone but were unable to get through. To help resolve the issue, we’ve sent a message to your personal email address with all the necessary details so we can ensure accurate delivery moving forward.

Thank you for your patience.
Kind regards,
Svianndo Customer Service Team

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, good price, delicious wine.

7 de agosto de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 5 estrellas sobre 5

Good class of wine

Good wine at realistic prices and good sale on the wines

31 de julio de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 4 estrellas sobre 5

Lovely wine

Lovely wine. I would have given 5 stars but communication from the company was not great. I will certainly order from them again.

2 de agosto de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Valorada con 4 estrellas sobre 5

Svinando request when you would like…

Svinando request when you would like your wine delivered, I requested in a week. Ordered on 22 July - delivered 6 August, (by my calculation that's longer than a week!) Whilst I have no problem with the time it takes, I would appreciate an accurate timescale. On a positive, plenty of choice at competitive prices.

22 de julio de 2025
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Respuesta de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

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