My Spumante is delish and brings back memories of my first foreign holiday,Rimini in 66 (I remember the year cos we won the world cup that year.) but delivery takes 2 to 3 weeks. I'm used to Amazon d... Ver más
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Consulta las opiniones de los clientes
Emailed Svinando regarding delivering my wine to the wrong address. They tried blaming the courier which does not really make sense since they have to give the courier the address in the first place.... Ver más
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Ver más
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This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequent... Ver más
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Información sobre la empresa
Escrito por la empresa
An Italian online Wine Shop: great wines, great deals.
Información de contacto
Italia
- svinando.co.uk
4,1
Muy bueno
981 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lovely wine and great price
Quality wine and service, but Svinando need to improve the speed of delivery to the UK. Don't want to wait over 2 weeks for this delicious wine.
17 de noviembre de 2025
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
great tasting wines at the right price
11 de noviembre de 2025
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Excellent delivery time considering the busy time of year!
Excellent delivery time considering the
4 de noviembre de 2025
The Demi Sec has not arrived and you…
The Demi Sec has not arrived and you are not responding to my e mails. Yodel says it has been ‘lost’ at their depot. I am not impressed.
4 de noviembre de 2025
Respuesta de Svinando
Company Response:
Dear Customer,
We are very sorry for the inconvenience you experienced. Please note that we have already sent you an email directly to your address so that we can manage your case more effectively.
We kindly ask you to check your inbox and reply to us, so we can provide you with an immediate solution.
Kind regards,
Svinando Customer Care Team
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great company with well packed bottles…
Great company with well packed bottles of very good wines.
30 de octubre de 2025
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine was truly great
The wine was truly great. Service was very good and received it within the time
29 de octubre de 2025
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good variety of wine good price *…
Good variety of wine good price * delivery on schedule
29 de octubre de 2025
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Took too long and no tracking and…
Took too long and no tracking and communication !
Yet there after care follow up has been excellent so I can forgive the delay. Wine is also of excellent standard
26 de octubre de 2025
Respuesta de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
We hope that our phone call reassured you, and we sincerely hope you will allow us the opportunity to make up for this in your future orders.
Kind regards
Your Customer Service Svinando Team
This wine was recommended by a family…
This wine was recommended by a family member and I purchased it for them as a gift.
25 de octubre de 2025
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Lovely wines - great prices.
Lovely wines from here at great prices. Never disappointed
15 de octubre de 2025
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
I did not receive my champagne and I…
I did not receive my champagne and I was charged for it it’s been over a month and no response from the company
19 de septiembre de 2025
Respuesta de Svinando
Dear Customer ,
Thank you for your feedback and for bringing this to our attention.
We’re truly sorry for the inconvenience caused by the delay in receiving your champagne. As discussed during our recent phone call, we’ve found a solution and will do our best to ship the remaining item as soon as possible.
We always strive to meet our customers’ expectations and we’re taking steps to ensure that such issues do not happen again in the future.
Thank you for your patience and understanding.
Warm regards,
Svinando Wine
Very slow delivery but nice wine.
14 de octubre de 2025
Respuesta de Svinando
Dear Customer,
We are sorry that we could not meet your expectations, as this is not the level of service we wish to provide to our customers.
We have sent you an email with detailed information about the delivery time.
Best regards
Customer Service Svinando Team
as always
as always, a great wine at a great price coupled with free delivery, what more could you ask
12 de octubre de 2025
Respuesta de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Delivery time quoted as fast but far from it
Delivery time quoted as fast. Then told it was 10 to 14 days.
11 de octubre de 2025
Respuesta de Svinando
Thank you for your review. We’ve sent you an email explaining everything that happened with your order, and we hope the situation has now been resolved to your satisfaction.
If your experience has improved, we’d be truly grateful if you considered updating your Trustpilot review. Your feedback not only helps other customers but also supports us in continuously improving our service.
Thank you again for your time and understanding.
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