So glad that Swaledale are now catering for the commercial business rather than the ordinary public. Have used them for years but not anymore. Who can afford a £100 minimum order these days? Plus we p... Ver más
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Consulta las opiniones de los clientes
First class meat that arrives fresh . This is so important as it means you can freeze what you don’t want to eat straight away. Many other suppliers supply pre frozen meat which , whilst being good ,... Ver más
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I am more than happy with my 1st order & it wont be my last..! From ordering to delivery, opening the box the contents were well packed with frozen bags inside. The meat is exceptional, thankyou.
I don't eat a lot of meat - and even less after some bad experiences in restaurants and from shops. Years ago, I used to enjoy mutton chops at a local cafe but it closed down when the owners retir... Ver más
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Información sobre la empresa
Escrito por la empresa
Whole-carcass artisan butchers supplying the finest meat from the heart of the Yorkshire Dales to top restaurants in London, Leeds, and Manchester. Always Fresh, Never Frozen® - proudly recognised as one of the best online butchers in the UK.
Información de contacto
Snaygill Industrial Estate, BD23 2QR, Skipton, Reino Unido
- hello@swaledale.co.uk
- swaledale.co.uk
4,6
Excelente
243 opiniones
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Shall be ordering againEasy to order
Easy to order, great range of produce
Arrived when promised
Beautiful flavour
28 de octubre de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Susan! We're delighted you took the time to share your feedback.
Problem with packing &customer service none existent
Problem with packing
Products arrived on time
However meat squashed in the box
Chicken looks deformed
Taste ok
The box wasn't damaged
Unfortunately looks like attention to care when packing
Wasn't available
A note to customer's who may consider buying from swaledale
Butchers
They accepted my order but when I complained about how they packaged the produce
Dpd took the hit from them even though the box wasn't damaged and also made a comment about the fact we live 53 miles away
Kinda makes sense to Shop local 🤔
25 de octubre de 2024
Respuesta de Swaledale Butchers
Thank you for your feedback. We’re pleased to hear your order arrived on time and that you enjoyed the taste of the chicken.
To clarify, all our meat is vacuum-packed to ensure maximum freshness during transit. This process can sometimes result in a misshapen appearance, but this is completely normal and resolved once the product is unpacked.
Additionally, your order travelled over 53 miles through the DPD network. Some movement of the contents within the box during transit is entirely expected and reasonable. Our packaging is carefully designed and tested to keep your order secure and in optimal condition throughout its journey.
We appreciate your understanding and hope you continue to enjoy our products.
Top quality top marks
I have tried a number of different perform Swaledale Butchers and each one has been sensational.
The meat is quite simply the best I’ve ever had from Lamb to Pork to Chicken and more.
The selection is really very good and delivery is quick and well packaged.
The team obviously gave a passion for what they sell and offer r pert advise if needed.
I only wish I had discovered these guys sooner.
Absolutely top notch and takes your plate to new levels.
25 de octubre de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Nicholas! We're delighted you took the time to share your feedback.
Respuesta de Swaledale Butchers
Thanks so much for your review, Jo! We're delighted you took the time to share your feedback.
Reliable and quality
High quality products and very reliable and predictable delivery.
25 de septiembre de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Romain! We're delighted you took the time to share your feedback.
great quality meat delivered quickly
great quality meat delivered quickly, always consistent.
24 de septiembre de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Margaret! We're delighted you took the time to share your feedback.
Respuesta de Swaledale Butchers
Thanks so much for your review, Dave! We're delighted you took the time to share your feedback.
Best Pork Belly Ever!!
I ordered Swandale many times, it's my favorite one and for sure I would keep doing so!
24 de septiembre de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Ally! We're delighted you took the time to share your feedback.
Really brilliant service and top…
Really brilliant service and top quality meat.
24 de septiembre de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Alastair! We're delighted you took the time to share your feedback.
Beautiful meat, safe & reliable delivery
My first order has just arrived as expected, on time and without a hitch. The meat all looks amazing, and is beautifully presented - all labelled clearly, and ready for the freezer without me having to repackage. The ice packs were still well frozen, so the packaging had clearly done its job. So, whilst I'm always a bit wary of ordering meat online, I have to say that I'm well impressed. Ten out of ten from me...😊
20 de septiembre de 2024
Opinión espontánea
Respuesta de Swaledale Butchers
Thanks so much for your review, Sue! We're delighted you took the time to share your feedback.
bad experience
Couldn't find my order and didn't bother helping.
Got it delivered without any notification, the delivery driver left it outside in the hot sun.
All the food had to be cooked then and there or thrown away due to the poor delivery and service from this butchers.
Absolute horrible experience.
Staff are useless and very unhelpful.
Your poor service is continuing by breaking my freedom of speech. Shockingly bad
18 de septiembre de 2024
Opinión espontánea
Respuesta de Swaledale Butchers
Thank you for taking the time to leave your review. We're truly sorry to hear that this experience didn't meet your expectations, especially as a returning customer who is already familiar with our processes.
After looking into your order, we noticed that the email address provided was misspelt, which is why you did not receive the order confirmation, shipping updates, or delivery notifications from DPD. This simple mistake can lead to unfortunate consequences, as it did in this case. We understand how frustrating this situation must have been, but it could have been easily rectified had we been informed when you didn’t receive your confirmation email.
Given your experience with our service from previous orders, we’re surprised that this wasn’t flagged earlier, as it’s common practice to get in touch if an email confirmation doesn’t arrive. We encourage all customers to contact us directly in such situations, allowing us to promptly correct the error.
We always strive to provide excellent customer care, and while we understand this situation caused frustration, we feel it's important to avoid directing anger toward our team, who consistently work hard to assist with professionalism and dedication.
We appreciate your feedback and are committed to continuing to improve our service where necessary.
Respuesta de Swaledale Butchers
Thanks so much for your review, Niall! We're delighted you took the time to share your feedback.
So glad that I found Swaledale Butchers…
So glad that I found Swaledale Butchers website the best grass fed meat I have tasted, in my opinion. Now a regular purchaser!!
27 de agosto de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Mike! We're delighted you took the time to share your feedback.
Excellent quality and service
I’ve ordered twice from here now and the quality and the service has been flawless. Great meat, so much variety (I would love to see them stock tri-tip though!), well packed and arrives still really cold. Everyone really enjoyed all of the different stuff we cooked and I wouldn’t order meat any where else from now on.
28 de agosto de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, James! We're delighted you took the time to share your feedback.
One of the best online butchers I’ve…
One of the best online butchers I’ve bought from, quality and price is amazing
28 de agosto de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Mary! We're delighted you took the time to share your feedback.
Good quality products at a fair price…
Good quality products at a fair price with prompt delivery
27 de agosto de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Mark! We're delighted you took the time to share your feedback.
We shop with Swaledale whenever we are…
We shop with Swaledale whenever we are in the UK and have been consistently, very satisfied with every aspect of our engagements with them. Deliveries arrive when they say they will and in great condition and the products we order have always been of excellent quality. Their whole chickens are particularly good. Many thanks Swaledale.
26 de julio de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Alex! We're delighted you took the time to share your feedback.
Best meat supplier in the north of England
As usual great tasty products and the service excellent
25 de julio de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Lee! We're delighted you took the time to share your feedback.
Top quality meat delivery each week
The boxes come well packaged, sealed and insulated. There are usually 2 - 3 ice packs inside which cool the meat sufficiently until you receive the box and can put the contents in the fridge/freezer.
As for the meat, it's top quality and I've never had any issues. They never send any frozen meat which is a huge plus.
25 de julio de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Andreas! We're delighted you took the time to share your feedback.
Excellent quality meat
Excellent quality meat, well-aged as appropriate, really tasty and delivered reliably. The range, flavours & diversity of sausages is outstanding !
25 de julio de 2024
Respuesta de Swaledale Butchers
Thanks so much for your review, Richard! We're delighted you took the time to share your feedback.
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