So glad that Swaledale are now catering for the commercial business rather than the ordinary public. Have used them for years but not anymore. Who can afford a £100 minimum order these days? Plus we p... Ver más
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Consulta las opiniones de los clientes
First class meat that arrives fresh . This is so important as it means you can freeze what you don’t want to eat straight away. Many other suppliers supply pre frozen meat which , whilst being good ,... Ver más
La empresa ha respondido
I am more than happy with my 1st order & it wont be my last..! From ordering to delivery, opening the box the contents were well packed with frozen bags inside. The meat is exceptional, thankyou.
I don't eat a lot of meat - and even less after some bad experiences in restaurants and from shops. Years ago, I used to enjoy mutton chops at a local cafe but it closed down when the owners retir... Ver más
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Información sobre la empresa
Escrito por la empresa
Whole-carcass artisan butchers supplying the finest meat from the heart of the Yorkshire Dales to top restaurants in London, Leeds, and Manchester. Always Fresh, Never Frozen® - proudly recognised as one of the best online butchers in the UK.
Información de contacto
Snaygill Industrial Estate, BD23 2QR, Skipton, Reino Unido
- hello@swaledale.co.uk
- swaledale.co.uk
4,6
Excelente
243 opiniones
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Excellent products and delivery
26 de marzo de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Martin! We’re delighted to hear your feedback.
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Olena! We’re delighted to hear your feedback.
Well packed and prompt delivery,good…
Well packed and prompt delivery,good quality meat,very pleased
26 de marzo de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Rachel! We’re delighted to hear your feedback.
Beautiful quality
Beautiful quality, locally sourced meat at reasonable prices. Admittedly you have to pay a little bit more for quality but it is worth it! We have had nothing that wasn’t delicious, I recommend the steak burgers they are magnificent and you can’t eat more than one!
25 de marzo de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Leigh! We’re delighted to hear your feedback.
Best online butchers on a mission
I appreciate and support Swaledale Butchers on many levels: supporting local farmers in Yorkshire; the opportunity to support a small local business to me; high-quality meat products of more local breeds that are raised grass-fed, more aligned to their nature and welfare; care for sustainability and regenerative approaches to farming; amazing customer service; and finally, the owner is a nice guy! Thank you!
24 de febrero de 2025
Respuesta de Swaledale Butchers
Thank you so much for your incredibly thoughtful and generous review — it means a great deal to all of us at Swaledale.
I’ve shared your message with Jorge, who is indeed the driving force behind everything we do. He’s passionate, dedicated, and genuinely lives and breathes this work — from supporting traditional farming communities to championing native breeds and whole-carcass butchery done the right way.
Your support and appreciation of those values — and of Jorge himself — really hit home. Thank you again for taking the time to share such kind words.
I had a mixed experience with Swaledale…
I had a mixed experience with Swaledale Butchers. The meat quality is good, but delivery service needs improvement. Once, my order was left outside without notification, risking spoilage. On another occasion, everything arrived well-packaged and still frozen. Overall, it's hit or miss. More consistent service would make me consider ordering again.
25 de marzo de 2025
Opinión espontánea
Respuesta de Swaledale Butchers
Thank you for taking the time to leave a review. We're really pleased to hear you’ve enjoyed the quality of our meat, though I’m sorry to hear your delivery experience has been inconsistent.
We work with DPD as our courier partner because they offer one of the most reliable and transparent services available. Customers receive:
Email and text notifications
Real-time tracking via the DPD app
A one-hour delivery window, sent on the morning of delivery
DPD also provides us with proof that these notifications were sent, allowing us to track and confirm communication in the event of any issues.
As our products are perishable, only one delivery attempt is made, and DPD is contractually required to deliver the parcel on the scheduled day. Every box is marked with a yellow sticker that reads: “Perishable goods – must be delivered today – leave in a safe place.”
This is part of the reality of ecommerce logistics, particularly with fresh food. The UK has one of the most mature and trusted ecommerce markets in the world, which enables businesses like ours to offer high-quality, traditionally butchered meat - Always Fresh, Never Frozen® - through a reliable online experience.
Thanks again for your feedback - it’s appreciated and helps us continue to improve.
High quality
Reliable delivery, high quality produce.
My diet is 90% meat, so quality matters to me.
Its not cheap, but it is comparable to other similar sites (many of which are actually frozen vendors)
25 de febrero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Simon! We’re delighted to hear your feedback.
Great quality
All good, just minimum delivery amount should be less than 70, could be 50 mininum atleast, apart from that quality is fantastic.
24 de febrero de 2025
Respuesta de Swaledale Butchers
Thanks so much for sharing your thoughts, Nedas! We really appreciate your feedback. Regarding your comment on the minimum order value, our business model wouldn’t be sustainable with a lower MOV.
Delicious quality meats
Delicious quality meats. Well packaged & excellent quality.
24 de febrero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Gina! We’re delighted to hear your feedback.
Wonderful meat wonderful service.
As always the quality of the meat is excellent and delivery by DPD is always great with informative updates on delivery times.
25 de febrero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Kevin! We’re delighted to hear your feedback.
Exceptional quality and value
As always the product is exceptional and high quality. We buy from them because they are consistently high quality and their prices are reasonable. It arrives frsh and freezes well. Highly recommended
24 de febrero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Jim! We’re delighted to hear your feedback.
Outstanding Quality Meat
Nice easy to navigate website with a great choice of products, delivery was on a date I wanted and the quality of the goods I ordered so has been outstanding would definitely recommend
24 de febrero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Mike! We’re delighted to hear your feedback.
Meat was very high quality
Meat was very high quality . Rich in fat and marbling. Delivered on time . Fresh not frozen will be ordering again thank you .
24 de febrero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Adam! We’re delighted to hear your feedback.
Hands down the best meat we've eaten
Hands down the best meat we've eaten. We have tried plenty but we have now found our forever meat supplier. The all of the pork is out of this world delicious, the beef joints are full of flavour and so tender, you can literally taste the love put into these animals, we have a list of items yet to try and we've never been so excited to try something. 100% recommended.
24 de febrero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Robyn! We’re delighted to hear your feedback.
Very misleading product description.
The description on my order said "Valentine's Sharing rump steak with chimichurri & beef fat chips" The picture used for the product showed the chips. I did not received the chips but did received a very small tub of fat to cook chips in. Too small to cook the chips shown in the picture.
Complained to customer services. Told I should have read he product details more carefully. No apology about the very misleading description . Second email about this did not receive a response.
I like the products that Swaledale sell and have always been pleased with them. First time I have had to contact their customer services. Very disappointing response. Clearly if I purchase an offer again I will need to be very careful about believing their description. I also think this was a misleading trade description.
15 de febrero de 2025
Opinión espontánea
Respuesta de Swaledale Butchers
Thank you for taking the time to leave your review. I’m sorry to hear that you were disappointed with your experience and that our response didn’t meet your expectations.
To clarify, the product description stated that the pack included 600g sharing rump steak, 75ml chimichurri, and 100g rendered beef fat - with the beef fat intended for cooking chips at home, as suggested in our cooking advice. The image on the product page was intended to showcase the end result, rather than indicate that pre-prepared chips were included. However, I appreciate that this may not have been as clear as it could have been for some customers, and we will review how we present this in the future.
I also regret that your second email didn’t receive a response - that was not our intention, and I apologise if you felt your concerns weren’t fully acknowledged. We always aim to provide helpful and constructive customer service, and I’m sorry if our initial response didn’t come across that way.
We value your support and your feedback, and I hope that despite this experience, you’ll continue to enjoy our products in the future. If there’s anything else I can assist with, please do let me know.
Always top quality meat
Always top quality meat. Love the recipe ideas and guidelines of the best ways to cook the product. Delivered when it should be. Have purchased a variety such as pork belly, lamb neck fillet, sausages and chicken breasts. Thoroughly recommend
28 de enero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Jules! We’re delighted to hear your feedback.
Very efficient and helpful staff if my…
Very efficient and helpful staff if my order needs amending. Wonderful quality and range of meat products and always wrapped so thoroughly to keep it chilled until it arrives at my house. And it’s all regenerative farming so healthy and so good for the environment especially all the rare breeds they use. I just wish they made herby chicken burgers!
27 de enero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Charmian! We’re delighted to hear your feedback.
Butcher
What can I say the meat you supply is of the highest quality,
Many thanks
27 de enero de 2025
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Neil! We’re delighted to hear your feedback.
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Lisa! We’re delighted to hear your feedback.
Respuesta de Swaledale Butchers
Thanks so much for taking the time to share your thoughts, Robert! We’re delighted to hear your feedback.
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