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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Customer service is extremely slow and clearly provided by non-native English speakers who do not understand English. I have been trying to get my money back for over a week for a transfer error and m... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great service and I've never had a problem with it. I just wish Swapsy would let you start a new trade once you've sent money and receipt has been confirmed but you are waiting for your trading partne... Ver más

Valorada con 1 estrellas sobre 5

In Aug 15, I sent the full amount of 1,114 USD to the seller and seller confirmed the proof of transfer during the same day. But in Aug 16, I received the notification that the seller has already s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Swapsy is the most convenient currency exchange platform I have ever used. It has a wide range of options for amounts, and both small and large amounts can be easily completed. The order process is ve... Ver más

Información sobre la empresa

  1. Servicio de cambio de divisas
  2. Compañía de software

Escrito por la empresa

Swapsy is a peer-to-peer currency exchange platform that specializes in the exchange of Chinese RMB and US dollars. The platform utilizes popular e-wallets such as WeChat Pay, Alipay, Zelle, and PayPal to facilitate secure and easy fund transfers, with most users receiving their funds within 48 hours and some transactions taking just a few minutes. Swapsy's fees are very competitive, making it a cost-effective alternative to traditional currency exchange services. The platform's focus on amounts less than $2000 further adds to its appeal, making it an ideal choice for individuals looking to exchange smaller amounts of money. Swapsy guarantees the safety of its users' funds and provides a simple-to-use web interface, further adding to the convenience of the platform. The exchange rate provided by Swapsy is fair and does not favor either side, ensuring a level playing field for all users. Overall, Swapsy is a safe, convenient, and cost-effective way to exchange Chinese RMB and US dollars, offering competitive fees and a user-friendly platform. With its focus on smaller amounts and the use of popular e-wallets, Swapsy provides a reliable and efficient service for individuals looking to exchange currencies. Swapsy's commitment to fairness and security ensures that users can make transactions with confidence, making it an attractive option for anyone looking to exchange currencies.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 25% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Convenient and Reliable

I've conducted about 10 transactions through Swappsy so far, and each one has been timely and stress-free. Way more convenient (and much faster too) than than trying to do an international wire transfer from a Chinese bank!

5 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great idea, great execution.

I have used Swapsy a couple of times, and it is always fast and effective. They like to give away free credits for things like transferring and confirming receipt of transfers quickly, which is nice if you do frequent transactions.

I recommend Swapsy to everyone because the overall cost of transferring money is the cheapest method around.

The only thing downsides are that it is a little slow, which is understandable, and you can't always swap exact amounts, which is also understandable. The way the system works is that all of the users have both a US and Chinese payment method. You say what direction you want to transfer money, and the system will match you with someone that wants to do a similar transaction the other way.

Let's say you want to move money to China. You will make a Zelle or PayPal payment to someone, and they will then make an Alipay or WeChat payment to you. Both upload screenshots of their transactions and do it within specific time limits, or Swapsy support will step in.

As long as you pay attention and follow the instructions, it's a great system of helping each other out!

10 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. I have been trying to figure out a way to add money to WeChat Pay so that I can make the purchases for my parents in China. Finally there is a solution that works.

7 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast. Simple. Affordable. A+

This is one of the few easy ways of exchanging money between CNY and USD. It's much easier than using banks and the results are guaranteed if you follow the instructions. Swap credits are easy to buy and priced cheaper than transfer services by banks or PayPal. I've been using this service from time to time for a few years and support has always been fast and helpful. I definitely recommend this service.

6 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Long time swapsy user! Highly satisfied!

I've been thinking sing swap at for three years and have never had a problem receiving my funds. When I have made an error by not sending proof of transfer, customer service email communication is quick and effective. Highly recommend!

21 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great for foreigners in China

Very easy to setup, and transfers have all completed within 12 hours so far. Exchange your RMB for USD without those risky currency exchange groups on Wechat. Highly recommended

19 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Answer for Foreigners in China

This app has saved my life in China in terms of finally being able to transfer money out with minimum hassle. So far all my transactions have been seamless, the app is very straightforward to use once your account is set up. I hope this app persists!

15 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time user

First time using, had some setup issues but promptly resolved. The supply of zelle swaps was a little lacking, but once I found an amount I liked, within 24hr, the process was quick.

20 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

awesome

very easy and fast . Love this product and service.

2 de mayo de 2023
Opinión espontánea

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