Awesome customer service rep Hannah made my day! I had followed the prompt to message for a bonus thinking "well its probably not going to go anywhere besides wasting time". but sure enough she added... Ver más
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Consulta las opiniones de los clientes
My experience so far has been nothing short of outstanding, my agent Ms. Hannah Smith has been very attentive, polite, and helpful. The games are a blast and this has become one of my favorite sites.... Ver más
Edit: after waiting 8 hours I still don’t have my redemption because of a “compliance review” when I’ve redeemed multiple times before. Changing my review to one star, customer support is lying to... Ver más
Never received my money from them... Update: the redemption has now gone through thank you very much SWEEPSTAKES Casino 💯❤️ Shout-out to Hannah she's so helpful and very understanding!!! You'... Ver más
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Escrito por la empresa
Sweepstakes Casino is your favorite social platform – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more! Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, Sweepstakes Casino is where real players come to play, win, and have fun.
Información de contacto
Estados Unidos
- Support@sweepstakescasino.com
- sweepstakescasino.com
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One of the best new Sweeps
One of the best new Sweeps to come out recently. Always love a site that pays out fast and has a nice welcome deal. Definitely try it out if you haven't already
I’m currently waiting for support to…
I’m currently waiting for support to reply to me. They contacted me stating I provided the information needed to verify "one" of my cards. Funny thing about that is I only used one single card for two separate transactions on there site and have the screenshots from there transaction history and my bank account to prove it they’re asking me for proof from a card I don’t even have and was not used on there site! I will not change my review to 5 stars until I recieve my 300 sc redeem this is outrageous.
UPDATE: they paid out shortly after I proved multiple times I used one card. This site is a trustworthy sister site I just think since they’re new they’ve been having some issues
Redemption
My verification and first redemption went smoothly for $300, but now my second redemption is steady pending and customer service keep saying be patient when redemption is supposed to be instant. I would change this when the problem is fixed but right now would not recommend
I am writing to share a frustrating…
I am writing to share a frustrating experience I’ve had with SweepstakesCasino.com. After having several successful redemptions, I recently attempted to redeem winnings again, only to have the redemption fail. When I reached out to customer support for assistance, I was met with a lack of help and felt I was being blocked from their chat support. Despite being a loyal user, I am now unable to access my funds or receive any clarification on why my redemption was rejected. I wanted to caution others about these types of issues with this platform.
WHAT A SCAMMING SCHEME
WHAT A SCAMMING SCHEME. YA DOING TO ME. I DID NOTHING WRONG TO THE GANE AT ALL. AS SOON AS I STARTED LOOSING MONEY YA WAS HAPPY. BUT WHEN I STARTED WINNING. YA WANT TO BLOCK ME FROM YA CHAT? EMAIL? THEM BLOCK ME FROM REDEEMING TOK NOW? I WILL SUE JWA. A HOLE

Respuesta de Sweepstakescasino
Great casino
Great casino! Great customer service and nice welcome bonus!
Top Notch customer service
Top Notch customer service, very helpful and super fast responding to my questions! Was my first time playing and redeeming on their site and the process was super easy and I had my winnings in my account with 30 minutes, and only reason it took that long was because I had to do the KYC verification first!!
I do enjoy the variety of games the…
I do enjoy the variety of games the site has. But I’m running into an issue that also made me leave their sister sites. Anytime I win more than like $200, my redemption just sites there on pending, I’ll message support, email support, typically they just ignore me, this time this site did actually email me back and said they would reach out to compliance and get back with me. I was using Thrillcoins before and this same exact problem I ran into, I even double verified my cards, there should be literally zero reasons why my redemptions aren’t instant, only a handful of sites actually hold true to the instant redemption and that’s why they thrive because most players base their play off redemptions. It’s just aggravating that I keep being left in the dark for hours and days. Today it’s only been 6 hours, but I just verified last week, same payment method, there shouldn’t be a reason my redemption is held, other than this complaint, they are great, I’ll update review and grade when/if my redemption clears.
UPDATE: I’ll be the first to admit when I had the wrong judgement, and in this situation I most certainly did. In a matter of less than a hour after I contacted live support, they had got my redemption approved. This is the type of customer support that will put a site levels above others. I can say this is top 2 best customer service experiences I’ve had and I just wanted to really thank sweepstakescasino for that and able to be a safe place in online gambling. Anyone looking to join, don’t hesitate!

Respuesta de Sweepstakescasino
I'm a little nervous
I am a bit nervous after reading other reviews regarding withdrawal issues. This site advertises instant redemptions; however, after purchasing a package and winning a small amount, my redemption attempt was marked as 'failed.' I was then asked to email photos of my card to support. I have submitted the requested photos and am currently waiting for a response. I would be wary of using this site for now. I will update this review based on how they handle my situation.

Respuesta de Sweepstakescasino
Great casino, instant redemptions!
I stumbled upon this casino last week, brought a package deal and won enough for a cashout. Verification process was fairly quick there was a small issue but customer service was extremely fast and helpful and my account was verified within 48 hours. Redemption was definitely instant after my account was verified correctly. Will absolutely play here again in the near future!! Highly recommend!!
I'm giving 5 stars because simply for…
I'm giving 5 stars because simply for the customer service.i needed to make changes n they answered me n fixed the problem within min . also the pay out was instant.thanks sweepstakes
Currently trying to redeem been 4 days…
Currently trying to redeem been 4 days of support giving me the same answers
Brand new site, soon to be a favorite!
Brand new site, I was skeptical but the verification process was crazy fast. I think this will be a favorite for me! Valerie was very helpful in helping me get my redemption so quickly!
Easy redemption
Easy redemption. First day first playing. Hannah and Brook and Valerie worked great with me.
I really enjoyed playing at this…
I really enjoyed playing at this Casino! Huge selection of games,high RTP,and great customer service! My experience was all good with just a minor hiccup with verification but it was fixed fast and my redemption was instant!
Fast payout & I’ve been hitting really…
Fast payout & I’ve been hitting really good on there I love this casino
100% Credible, Multiple Redemptions, Great staff & bonuses!
5 stars. Big selection of games, very friendly and available support 24/7. Account verified and first redemption went very quick. I did redeem another $600 on 7/16 that took a little bit longer (~16 hours) but that's still very good overall (and likely due to just some growing pains on this site which is getting much more popular).
Overall, high RTP slots, plenty of wins, great support staff, fast payouts, and fantastic bonuses.
Made my first redemption of $106.00
Made my first redemption of $106.00. Had it fail twice, but the support gave me the information needed to move the redeeming process forward. Once all docs were submitted, I had my money in my account minutes later! Great games, and great support!
HANDS DOWN THE BEST SWEEPS CASINO
I stumbled on this casino through a referral from a friend. I have played many sweepstakes casinos and this is BY FAR the best experience I have ever had. The customer service agents are quick to respond. I actually played with the sweeps coins I received for signing up and got lucky and WON big. I was able to get my score up to $100 and redeem. Here’s the best part. The redemption was processed in about 5 hours. It went straight to my Chime card and there was no fee. They have a wonderful selection of games. It’s very easy to navigate. The KYC verification was simple and quick. I have a feeling this casino will be at the top of the list in no time. HIGHLY RECOMMENDED!
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