This company made me feel like a criminal being interigated. They looked for any detail to turn down the claim on until they manage to find one. Would promise updates when you call them that were no... Ver más
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Consulta las opiniones de los clientes
We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... Ver más
La empresa ha respondido
Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... Ver más
La empresa ha respondido
After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Offers wide range of insurance products. Includes branch locator, addresses, and company profile.
Información de contacto
Reino Unido
- swinton.co.uk/pet-insurance
3,7
Medio
225 opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We called the vet there was a long wait…
We called the vet there was a long wait and we’re told we’d get a call back within 2 hours and nothing
8 de septiembre de 2023
Respuesta de Swinton
Hi Jack,
Thank you for taking the time to leave a review.
We are sorry to hear your pet has been unwell. We are looking into your policy with us, but in the meantime if you wish to speak to us you can call 0333 035 9584.
Kind regards,
Michelle @ The Social Media Team
Easy to sort wonderful assistant I…
Easy to sort wonderful assistant I spoke to
6 de septiembre de 2023
Respuesta de Swinton
Hi Julie,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Very easy to do pet insurance
5 de septiembre de 2023
Respuesta de Swinton
Hi Mr Greenwood,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Easy to set up
4 de septiembre de 2023
Respuesta de Swinton
Hi John,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Absolutely brilliant
Absolutely brilliant, it was so straght forward and very competitive with other companies I looked at.
The cover is life time which is great for me. My Dog is a pedegree and the cover is great. It gives you different options to choose from for which suits you and your pet best.
Very happy 😊
4 de septiembre de 2023
Respuesta de Swinton
Hi Emma,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Jenny was very professional and a…
Jenny was very professional and a pleasure to deal with.
3 de septiembre de 2023
Respuesta de Swinton
Hi Eric,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Would recommend
Tems were well explained and found it easy to complete my application. All completed and accepted in minutes.
30 de agosto de 2023
Respuesta de Swinton
Hi Sandra,
Thanks for the 5* review. We are so pleased you took the time to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Nicola @ The Social Media Team
Website was good & easy to use
Website was good & easy to use. Pet insurance was straightforward.
23 de agosto de 2023
Respuesta de Swinton
Hi Liz,
Thanks for the 5* review. We are so pleased you took the time to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Carly @ The Social Media Team
Quick and easy
1 de agosto de 2023
Respuesta de Swinton
Hi Kara
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Philippa @ The Social Media Team
Clearly laid out web page, easy to follow
Found your pet insurance quote on Compare the Market, followed the link. Your web site was clearly laid out and easy to follow.
16 de agosto de 2023
Respuesta de Swinton
Hi Andy,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Good priced and quick to set up
Fairly easy to set up and support was excellent when I got stuck with arranging multiple policies. Would be better if I could have a single login for the portal rather than one for each pet.
13 de agosto de 2023
Respuesta de Swinton
Hi Helen
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
It was all very straightforward so…
It was all very straightforward so hopefully it will continue in the same way in the future if I unfortunately have to make a claim
16 de agosto de 2023
Respuesta de Swinton
Hi Julie,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
Swinton Pet Insurance - Stay clear
Swinton tried every angle and delaying tactic possible not to pay out on our claim.
We have used multiple pet insurers over many years but none as bad as Swinton.
Stay well clear.
Update: The response to my review from Swinton below just provided a link to their basic contact page so was of no help to me whatsoever. I immediately cancelled my policy.
14 de agosto de 2023
Opinión espontánea
Respuesta de Swinton
Hi Stephen,
Thank you for taking the time to leave a review.
I'm sorry the service we provided wasn't to the standard you would expect. We would love an opportunity to look into this for you and hopefully restore your faith in Swinton Pet Insurance
If you would like to leave feedback or would like us to investigate your concerns further, please use the below link
https://www.swinton.co.uk/pet-insurance/contact
Kind regards,
Chris @ The Social Media Team
Respuesta de Swinton
Good Afternoon
Thank you for taking the time to leave a review.
I'm sorry the service we provided wasn't to the standard you would expect. We would love an opportunity to look into this for you and hopefully restore your faith in Brand
If you would like to leave feedback or would like us to investigate your concerns further, please use the below link
https://www.swinton.co.uk/pet-insurance/contact
Kind regards,
Glen @ The Social Media Team
Received no email to confirm my…
Received no email to confirm my purchase or my policy number so I cannot register online to view my policy documents
6 de agosto de 2023
Respuesta de Swinton
Hi Leah,
Thank you for taking the time to leave a review.
I'm sorry you haven't received our confirmation email. We would love an opportunity to look into this for you.
If you would like to leave feedback or would like us to investigate your concerns further, please use the below link
https://www.swinton.co.uk/pet-insurance/contact
Kind regards,
Chris @ The Social Media Team
Respuesta de Swinton
Good Afternoon
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing our brand when you have so much choice out there.
Kind regards,
Glen @ The Social Media Team
Good reviews and competitive pricing
27 de julio de 2023
Respuesta de Swinton
Hi Tina,
Thanks for the excellent rating. We appreciate the time you took to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance
Kind regards,
Beth @ The Social Media Team
The online experience was seamless.
26 de julio de 2023
Respuesta de Swinton
Hi Miss Duff,
Thank you for taking the time to leave a review. We are so pleased you had a seamless online experience.
Have a great year and stay safe.
Thanks for choosing Swinton Pet Insurance.
Kind regards,
Michelle @ The Social Media Team
Ease of use and straight forward…
Ease of use and straight forward questions. Would have liked a discount as I already have swinton car insurance
23 de julio de 2023
Respuesta de Swinton
Hi Mrs Fitzsimons,
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
shop around
It pays to shop around as price to renew current policy was £99.00 more expensive then quote from swinton!!
20 de julio de 2023
Respuesta de Swinton
Hi Adrian,
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
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