swiship.co.uk Opiniones 186

Ordered a laptop, seller say it was delivered . It has not been delivered seller is refusing to refund or replace. I belive the delivery person has stole my parcel

Tracking says that a parcel was delivered to our neighbour at 15:24 (BST), but no van came along our road at that time as someone was in the garden between 3 - 4 pm. No pictures were taken and no address provided. Nor are contact details available for the carrier.!

Absolutely diabolical, horrendous service! package arrived with a huge tear in it and the item missing. The packet was just left on the doorstep even though we were in! When we found the package a huge rip and tear in the packet with the items from inside the package stolen! absolutely horrendous. If I could give zero stars I would, I cannot believe in this day and age reputable companies are using delivery companies where theft is allowed to happen regularly. The most annoying part of this is, we are not given the option or choice to choose which delivery company when purchasing from the website

They couldn't find my house and said they tried to deliver it 3 times. I called and emailed. My email bounced because they have no legitimate email. And their phone line is sketchy. -1 out of 10 for me.

Shipment got turned around 2 times saying I rejected it. Absolutely ridiculous. We have been sitting and waiting at home and even left a number for them to call but obviously they’d never call. Scam!

Tracking shows delivered to a door step - lies I was at home and no delivery attempted, then next day tracking updated to say delivered that day to the door step which again is lies as I’m at home - no way to contact them and the seller is completely useless and taking no responsibility

Has a parcel that Soto’s have been delivered today. It was not. The delivery driver presumably couldn’t be bothered.

Received my package, wasn't the greatest experience with the fact the delivery times kept being pushed back and I eventually gave up hope it would arrive, 9 hours after it was supposed to arrive it did, spent a whole day awaiting the delivery after the tracking said it would be here at 11am originally.
And given the reputation and reviews on this company I figured it wouldn't arrive, but it did at least. The tracking parcels on this company needs to vastly improve, and there needs to be contact details so customers are able to contact them, whether it's an email or a phone number.

Mai ricevuto il pacco.

il tracciamento si ferma a Bergamo, e non ho saputo più niente.
Spedizione: 913D32734928F

Swidship delivered my Temu parcel today and on time, no hassle or problems. Well done Swidship.

Cannot contact them.
Said my daughters birthday present was delivered. No proof of delivery. No name or apartment number it was left with.
Scammers.

A absolute joke of a company says delivered 3 times can't speak to anyone

Es wurde behauptet das das Paket nicht angenommen wurde was eigentlich nicht stimmte. Das ist in meinen Augen eine Frechheit

I have pretty much the same story as everyone on here. Parcel never turned up, despite tracking saying it was left on my porch. Email and telephone number for swiship not working and no way to contact them so my parcel is lost or stolen and no way of getting money back. I had ordered a game from Hitster.co.uk who sent it with this scam courier. Hitster not responding to my emails either. Absolutely disgusting!

Ich hab durch diese Bestellung das erste mal von Swiship gehört. Scheint irgendwie zu Amazon Logistics zu gehören. Die Trackingnummer hat auch das gleiche Format (DExxxxxxxxxx).
Laut Tracking wurde das Paket an einem sicheren Ort abgelegt.
Welcher das sein soll? Keine Info.
Ich habe das ganze Grundstück abgesucht und alle Nachbarn gefragt. Keiner hat etwas gesehen.

Service zu Swiship nicht zu finden.
Amazon kontaktiert: Keine Auskunft möglich.
Seit 4 Tagen suche und warte ich auf das angeblich zugestellte Paket.

Absolute joke of a company, made no attempt to deliver my parcel but claimed they left it with reception when they never came near my house which I could prove as I have four cameras looking down the drive and around my house. Meant I had to get into an arguement with my supplier who as far as they were concerned had fulfilled their order as the courier claimed they did. I asked for proof of the delivery and the courier sent a Google map with a tag showing the end of my road so not even showing that they came to my house. I would never use this company ever.

Didn’t bother to buzz, just left it outside of my building at 9PM. By the time I saw on tracking that it had arrived, at 11am the following day I checked and it was GONE. Have had to ask for a replacement and file a police report.

Absolute disgrace of a company that should not be used by anyone. No way to contact them either, just so shady. These guys make the likes of Evri look like angels, utterly disgusting.

Said it was delivered but it wasn't and I tried to contact them and would you believe it they don't have anyway what so ever to contact them and tell them they f*cked up

Zusteller behauptet, ich hätte die Annahme verweigert. Er hat aber keine Nachricht hinterlassen, dass er da war, wo und wann die Sendung abgeholt werden kann. Es gibt auch keine Möglichkeit online eine Zustellvereinbarung abzuschließen (Abstellgenehmigung, Nachbarn).
Fazit: Hände weg von dieser Firma!

Tried to ‘deliver’ package twice though no trace of any attempt (despite wife being in on both occasions and ‘looking out’). Very frustrating as no way to contact through ‘tracking app’ and worse - on looking up contact details, the address returned an error. Would avoid if you can as the companies that use this carrier also seem to have trouble dealing with them - we are no closer to getting our stuff! Hopefully the companies keeping this carrier afloat will go elsewhere. Update - the company I purchased items from also cannot contact the carrier and are about to send a third time.