Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

On August 16th I ordered from my favourite Swiss Chalet, 92 Fanshawe Park Rd E, London, ON…the best!! But I want to give KUDOS to”Julian”, Amazing, Professional and so Customer Focused, Delivery Per... Ver más

Valorada con 2 estrellas sobre 5

Just picked up take out at Swiss chalet. It had been a while since we had done it and thought it might be nice - chicken wrap and half chicken with the 1/3 ribs. Meal was $45 and was cold and the ch... Ver más

Valorada con 1 estrellas sobre 5

Terrible dining experience. Swiss Chalet Restaurant, 1240 Rymal Rd. E., Hamilton, ON: Small chicken leg; requested bacon on caesar salad, got none; no celery in caesar cocktail, had no celery in res... Ver más

Valorada con 3 estrellas sobre 5

We have dined at this location (Lundy's Lane) quite often and love the food and service. However, their restrooms often have the very strong odor of dead rats. Today was actually the worst that almo... Ver más

3,0

Medio

TrustScore: 3 sobre 5

428 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,0

Todas las opiniones

(428)

46 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Just picked up take out at Swiss…

Just picked up take out at Swiss chalet. It had been a while since we had done it and thought it might be nice - chicken wrap and half chicken with the 1/3 ribs. Meal was $45 and was cold and the chicken wasn’t fully cooked. We have out it into the over to see if we can heat it up and get some of the pink out of the meat. It’s going to be a long while before we go back

20 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Julian, Home Delivery, AMAZING

On August 16th I ordered from my favourite Swiss Chalet, 92 Fanshawe Park Rd E, London, ON…the best!! But I want to give KUDOS to”Julian”, Amazing, Professional and so Customer Focused, Delivery Person!!! Represents this store so well. EMPLOYEE. OF THE
MONTH, YEAR!! Please acknowledge Julian!! AMAZING!!

16 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Online order

I have been a fan of Swiss Chalet for many years.
I was not pleased when I ordered online and had to do an online order for delivery. I had logged into the acocunt and had updated the appropriate information from pickup to delivery. I still noticed it had said pickup online, even though I requested delivery.
I called customer service. I had asked them to contact the restaurant, which they did not. I tried on my own; no answer due to them being busy. There was a technical glitch. With their website.
There was no offer to compensate for this, unless I cancel my order, and have to be charged again to do another order. I was not pleased. I do not think I will order online again. Glitches do happen, but I flet there was no real support to find a solution to the current order placed. Other than having your credit card charged again. Be careful when ordering online; glitches do happen, but the restaurant will not do much about resolving online glitch issues.

7 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

ordered take out family pack

ordered take out family pack, asked for bacon for cescar salad and never received them as well as lettuce was rusted and not just one piece most of the lettuce was rusted. romaine takes awhile for this to happen so how long was the the lettuce there for.

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had lunch at the Swiss Chalet in East…

Had lunch at the Swiss Chalet in East Gwillimbury Anna was our server and she was excellent. We only go there when she is working because she has the best customer service and caring. Thank you for all of the wonderful service you have given us over the years

10 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They Don't Care About You

Order ID: 2832753620e2

We ordered Swiss Chalet takeout through Uber Eats. The first time we were missing 2 items. The second time we ordered we were missing half of a meal. I contacted Swiss Chalet and they would not help me. They said contact Uber Eats. I said Uber Eats gave us $2 each time we were missing items. I told them that doesn't even cover the missing food. I told them THEY are responsible for the quality of service and food that leaves their restaurant. They again said they can't and won't do anything more. I will not do business again with a company that cares so little for their customer. I have their emails to me to prove what I have iterated in this review. Shame on You Swiss Chalet!

12 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

The restaurant was not busy

The restaurant was not busy, yet we still waited over 20 minutes for our food. When it finally arrived, most of it was cold. My daughter was still waiting for her wings while the rest of us had already been served, and my own order was completely wrong.

To make matters worse, one of my grandchild’s fish sticks looked moldy. At that point, my son and his wife decided not to eat there and took their meals home instead.

What makes this even more disappointing is that there were only four other families in the restaurant at the time. We used to come to this location twice a month because we always enjoyed it, but after this experience, we will not be returning. It honestly feels like the quality and customer service have completely gone downhill.1

27 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My husband and I stopped in at the…

My husband and I stopped in at the rymal location we were greeted by Katelyn always cheerful asking how we're doing. Our waitress was very bubbly and very attentive always making sure everything was ok and checking to see if we needed any refills. Always nice to see all the friendly staff

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a wonderful server named David…

We had a wonderful server named David at the Swiss chalet in Orillia. The food was hot fresh delicious. The server was very attentive to our needs very enjoyable experience. I’d highly recommend this Swiss chalet location.

29 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Love Swiss Chalet's food and service, BUT........

We have dined at this location (Lundy's Lane) quite often and love the food and service. However, their restrooms often have the very strong odor of dead rats. Today was actually the worst that almost had me vomiting. Please, please, please take care of this very disgusting problem and get the exterminators in there.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

KAMAL!!

KAMAL!!! I am a Canadian living in the USA but I need my SC fix each time I visit the TO area. This time at Resolution Dr in Brampton. Food is always stellar and I am a sauce fiend. Generally service at SC is good, not great but on this visit Kamal was a gem! Friendly, helpful, cheerful- how I wish all servers behaved everywhere. I hope she stays because I’ll be back.

23 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m from out of town

I’m from out of town, but was having lunch at one of my favourite spots, Swiss Chalet in Georgetown . Jennifer was an awesome server and the food as always was amazing.

30 de marzo de 2026
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más