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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My 2 tone seamaster came back looking brand new. Even the clasp was fixed ( i scuffed it years ago fell over), and it runs perfectly. Would def use for other watches in the future. Fully recommend.

Valorada con 5 estrellas sobre 5

I am so happy. I have had my Tag Heuer watch for 20 plus years and love it. I have taken it to Tag previously as it was losing on average 5 mins per week and they didnt fix it. I noticed it was getti... Ver más

Valorada con 5 estrellas sobre 5

Delighted with Swissmade Service Centre. Such efficient and friendly Staff. My watch has been serviced and returned in brand new condition despite its vintage years. Love my watch and am so gratef... Ver más

Valorada con 5 estrellas sobre 5

Right from when they arranged pick up of my watch till delivery, they kept me properly updated and informed. Their professional aptitude is top drawer, with reasonable costing

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de relojes de pulsera
  2. Relojero
  3. Fabricante de relojes
  4. Relojería

Escrito por la empresa

SwissMade is the UK’s leading watch servicing and repair specialist. We offer exceptional service with fast, fully certified and fully insured watch repairs by post or in person at our London, Hatton Garden workshop. SwissMade are an Official UK Service Centre for Baume & Mercier, Rolex, Cartier, TAG Heuer, Ebel, Omega, Tissot, Fortis, Balmain, Hamilton, Longines and many more luxury watch brands. All watch repairs are carried out with manufacturer supplied original parts with Swiss-level precision and care.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

High quality and quick service

Absolutely fantastic, I sent my mother’s vintage Longines to SwissMade in a bad state. The watch hadn’t worked for years, the crown was broken, and the old strap and clasp were in bits. I got a very reasonable quote for a new strap and full service shortly after posting it. Within 2 weeks, I received the watch, and it looked brand new. So happy to be able to wear it again!

29 de agosto de 2025
Opinión espontánea
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Respuesta de SwissMade Watch Service Centre

Hi Iris,

Thanks so much for the kind review and for entrusting your cherished Longines with us.

It was a pleasure to bring it back to life and we hope you enjoy it care free for years to come.

All the best

The SwissMade Team

Valorada con 5 estrellas sobre 5

Ebel wave watch 45 years old

I have an ebel wave watch 45 years old. And took in I for a service as had crack the face. Nervous to hand it off to a specialist and was very pleased with level of attention they gave the process. Had the right parts, and came back looking gleaming. Great communication throughout which was a plus - as don’t often get the great customer care with the old watch specialists!

10 de septiembre de 2025
Opinión espontánea
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Respuesta de SwissMade Watch Service Centre

Hi Will,

It was our pleasure to repair and service your beautiful Ebel Wave and thank you so much for the kind review.

The only thing that makes us happier than restoring vintage watches is positive reviews from happy customers so thanks for making our day.

Kind regards

The SwissMade Team

Valorada con 5 estrellas sobre 5

Watch returned as Brand New

Delighted with Swissmade Service Centre.
Such efficient and friendly Staff.
My watch has been serviced and returned in brand new condition despite its vintage years.
Love my watch and am so grateful for their incredible high standards.

2 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company with friendly customer servuce

I have visited this lovely company with several of my ebel watches over the years and they could not be more helpful (particularly Elizabeth) The service is quick and I am confident that they will always do a good job. I have also recommended them to friends of mine who were also very satisfied with their service. I would have no hesitation in recommending them indeed.

21 de mayo de 2025
Opinión espontánea
Logotipo de SwissMade Watch Service Centre

Respuesta de SwissMade Watch Service Centre

Hi Jane,

Thank you so much for your kind review and for choosing SwissMade!

We really appreciate the business, feedback and referrals so thank you.

All the best

The SwissMade Team

Valorada con 5 estrellas sobre 5

Sorted out my watch after another company damaged it.

I have just collected my watch from Swissmade who have serviced my Baume & Mercier quartz watch. Even though I did not pay for the polish and cosmetic refersh (just a basic service and new crown) it has come back looking like new. I wasn't originally planning on using them but the company I first selected (see my other review!) damaged the case quite badly and I needed someone to quote to repair the damage. Swissmade took time to inspect the watch and quote for repair using B&M parts. I was really imprfessed with the care they put into my watch even though it was not certain they would get any busienss from me. The other compnay eventually repaired the damage at which point I got Swissmade to carry out the service, which I am very pleased with. The turnaround time was about 6 weeks (parts they needed were not in stock) and the service and new crown cost £415 which is not cheap but I feel is reasonable value. The watch was returned with a 12 month warranty. I will use them again.

Update: a year on and the watch is still keeping perfect time and has been 100% reliable.

23 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

1956 omega sea master

My 1956 omega sea master was expertly repaired and serviced by you . I was absolutely delighted with the workmanship and attention to detail .

26 de mayo de 2023
Opinión espontánea
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Respuesta de SwissMade Watch Service Centre

Hi David,

Thanks so much for the kind review and it's been a pleasure to bring your vintage Omega Seamaster back to life!

A truly stunning timepiece and our expert watchmakers were delighted to have it in the workshop.

All the best

The SwissMade Team

Valorada con 1 estrellas sobre 5

Have I been scammed??

Had my watch for over 5 months, taken a payment to service it and now refuse to communicate with me.
I suspect a scam is occurring!!

5 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very slow and no updates

They've had my watch since the 2nd June. Keep moving the goal posts - 4 weeks, 14 weeks. No updates unless you chase.

17 de agosto de 2021
Opinión espontánea
Logotipo de SwissMade Watch Service Centre

Respuesta de SwissMade Watch Service Centre

Hi Crystal.

Thank you for your feedback and so sorry for your frustration.

As mentioned your watch required numerous parts to be repaired and sadly some had long lead times with the manufacturer. We notified you of this prior to proceeding with the repair.

We're glad you finally received your revived watch once all brand parts were delivered.

All the best

The SwissMade Team

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