Switch365 Opiniones 

245
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Contacted by Jordan who been helpful knowing I am busy with my business and found time when I was free to get a good deal for my business. Went through everything and was happy with the communication... Ver más

Valorada con 5 estrellas sobre 5

Contacted by Dan Stoney, nice friendly guy with lots of patience cos I'm a stubborn old mule who's been had by other companies and been stuck in long contracts with high tariffs when prices have gone... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jake took the time to understand our needs and constraints...he came up with a list of potential suppliers and patiently led us through them to allow us to fully understand what we would be getting. W... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We had a call in January 2023 bullying us to take out a renewal, even though our contract does not run out until October 2023. They assure us this is the best deal and inform us that the prices will... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agente de negocios

Escrito por la empresa

Welcome to Switch365, formerly known as Energisave, where we bring you over a decade of experience in the energy market. We're committed to providing streamlined solutions for businesses. Whether you're looking to compare energy prices, optimise your payment solutions, manage your water services, or explore business funding options, we've got you covered.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

245 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 50% de las opiniones negativas

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4,5

Todas las opiniones

(245)

14 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very happy with the service

Very happy with the service. Trustworthy, stress free and much appreciated. Also a thank you to Dale.

4 de diciembre de 2024
Opinión espontánea
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Respuesta de Switch365

Hi Sharon, thank you for your kind words! It’s great to hear that Dale made the process stress-free and left you feeling confident in the service. Your appreciation means a lot, and I’ll be sure to pass along your thanks to him!

Valorada con 5 estrellas sobre 5

VERY HELPFUL AND EFFICEINT

Very helpful and I didn't feel that I was being blinded with science so to speak.
They called me at the time they said they would call me.
very helpful and efficient.

29 de noviembre de 2024
Opinión espontánea
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Respuesta de Switch365

Hi Jo, thanks for sharing your feedback! It’s great to hear that everything was explained clearly and that we kept things straightforward for you. Keeping promises like timely callbacks is something we pride ourselves on. We’re so glad you had a positive experience!

Valorada con 4 estrellas sobre 5

Switch365 consistently delivers…

Switch365 consistently delivers excellent service. The team, especially Ash and Gerard, are incredibly helpful and efficient, always providing the best deals promptly, which is invaluable for business operations. It's great to have reliable assistance in renewing contracts and comparing offers, helping us save money. We've had a very positive experience and will certainly continue using their services in the future. Highly recommended!

24 de noviembre de 2024
Opinión espontánea
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Respuesta de Switch365

Hi Landry, thank you for such a thoughtful review! It’s fantastic to hear that Ash and Gerard have positively impacted your business by delivering efficient and reliable support. We aim to help you save money and simplify contract renewals. We truly appreciate your continued trust and recommendation!




Valorada con 5 estrellas sobre 5

A refreshingly great experience

A refreshingly great experience! Thank you Ashley for the support and dedication.

21 de noviembre de 2024
Opinión espontánea
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Respuesta de Switch365

Hi, thank you for your feedback! It’s fantastic to hear that Ashley made your experience so positive. His dedication truly sets him apart, and we’re glad it made a difference. Thanks again for sharing!

Valorada con 5 estrellas sobre 5

Quick respond and caring for customer.

*Edited*

I initially left a negative review, but Paul Heywood reached out to explain the situation. It appears the mistake was on Royal Mail's side, not Switch 365's. I also received a thoughtful apology gift, which was very kind! Although I haven’t used Switch 365’s services yet, I can confidently recommend their excellent customer service!

We have received a fee for unpaid postage. As we were expecting several parcels, I assumed that one of our customers had not paid enough for the postage. As a result, I paid the fee, only to discover that it was for a leaflet from Switch 365. It is unacceptable that a potential customer has to cover the cost of your marketing materials!

20 de noviembre de 2024
Opinión espontánea
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Respuesta de Switch365

Good afternoon. Thank you for bringing this to our attention and we can only apologise for any inconvenience or costs incurred. Can you please let us know what you were asked to pay for unpaid postage? Any A4 letters would have had a minimum of £1.55 postage paid which is the price of a large 2nd class A4 envelope. If you have any paperwork relating to this charge, could you please email it to marketing@switch365.com and we can then raise this with the Post Office as to why charges were applied and ask for a refund. Kind regards

Valorada con 5 estrellas sobre 5

Contacted by Dan Stoney

Contacted by Dan Stoney, nice friendly guy with lots of patience cos I'm a stubborn old mule who's been had by other companies and been stuck in long contracts with high tariffs when prices have gone down but pleased to say he's got me a very good deal with british gas for 2 years so hopefully I'll be saving.
Thanks Dan

4 de noviembre de 2024
Opinión espontánea
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Respuesta de Switch365

Thank you for sharing this, Andrew! It’s great to hear Dan’s patience and friendly approach helped earn your trust and secure a solid deal with British Gas. We’re so glad we could turn things around for you, and we’re here if you ever need further support. Thanks again for your kind words!

Valorada con 5 estrellas sobre 5

Very clear helpful advice

31 de octubre de 2024
Opinión espontánea
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Respuesta de Switch365

Thank you for your feedback! We're pleased to hear that you found our advice clear and helpful. If you need any more assistance, just let us know!

Valorada con 5 estrellas sobre 5

Change of business electricity supply

Ashley Calland, once again was able to save a vast amount of money on an electricity account that we inherited from our borough council. Fantastic service, really helpful and super quick to get the switch done.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Switch365


Thank you, Adele! We're thrilled that Ashley could step in and secure significant savings on your inherited electricity account. It’s wonderful to know the process was quick and smooth. We appreciate your kind words and are always here to help!

Valorada con 5 estrellas sobre 5

Another good experience with Switch365

Our Energy Analyst Dean Perkes is helpful and knowledgeable and as well as getting us a great deal on our energy and gas contracts, he also gives us valuable insight into trends in the market.

18 de octubre de 2024
Opinión espontánea
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Respuesta de Switch365


Thank you for the feedback Sarah! It’s fantastic to hear that Dean’s expertise not only helped secure a great deal but also provided useful insights into the market. We’re glad he’s been such a valuable resource for your energy needs. Please reach out if there’s ever more we can do!

Valorada con 5 estrellas sobre 5

Ash is the best very helpful

Ash is amazing and always sorts us out with the best deal for our electricity , comprehensive and gets the deal set up quickly which is great when your trying to run a business. Thanks Ash your the best :-)

25 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ashley Burridge helpt me a lot to renew…

Ashley Burridge helpt me a lot to renew 3 contracts for our locations in the UK.
He always kept me updated and helped me compare the offers of different companies.
It was very nice to have some help with closing a contract and seeing how much we can save.
Very good experience and we would highly recommend and will use this service again next month.

18 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company Above and Beyond

Great company that went above and beyond to get the energy switched over whilst I had limited time.

Then when everything fell through last minute, and everything was out of my hands they helped me get straight with the energy provider.

29 de julio de 2024
Opinión espontánea
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Respuesta de Switch365

Hi David, your situation sounds like it was really challenging, and I’m glad we could step in when you needed it most. Thanks for trusting us to get everything sorted under pressure—we’re always here to support you, no matter the circumstances!

Valorada con 5 estrellas sobre 5

Dan was very helpful in getting our…

Dan was very helpful in getting our company the best electricity rate available to us. A very straight forward process in switching companies.

8 de julio de 2024
Opinión espontánea
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Respuesta de Switch365

Thank you, Dawn, for your feedback. We're glad to hear that Dan was able to secure the best electricity rate for your company and make the switching process straightforward. Your satisfaction is our priority

Valorada con 5 estrellas sobre 5

Sound advice, not hard sell

Ashley has been a breath of fresh air, making a very painful process almost painless :)
Attentive and always pleased to help and actually listen and provide the best advice.
I would definitely recommend Switch365 to anyone attempting to navigate the minefield which is energy renewals.

24 de abril de 2024
Opinión espontánea
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Respuesta de Switch365

Thank you, Samantha, for your kind words. We are delighted to hear that Ashley was able to make the energy renewal process much easier for you. Your recommendation means a lot to us. We're here to assist you anytime you need.

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