Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Ver más
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Consulta las opiniones de los clientes
I’ve been really enjoying this compact crossbody bag lately. The size is perfect for everyday use ,it holds my essentials like phone, wallet, keys, and a few small items without feeling bulky or h... Ver más
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I was looking for a smaller handbag which could hold all of my everyday items in a good quality leather and this bag certainly fits the bill. It has roomy compartments on the front and back as well a... Ver más
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Delighted with my Downton bag. Not used yet as bought for my holiday, but already know my my essentials will fit in easily. Love the idea of the interchangeable straps and some great designs to choose... Ver más
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Información sobre la empresa
- Tienda de bolsos de mano
- Tienda de bolsos
- Tienda de bolsos y equipaje
- Tienda de accesorios de moda
- Tienda de productos de cuero
- Tienda de equipajes
Escrito por la empresa
Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.
Información de contacto
Denmark House 143 High Street, Chalfont St. Peter, SL9 9QL, Gerrards Cross, Reino Unido
- hello@swoonlondon.com
- swoonlondon.com
4,9
Excelente
345 opiniones
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Excellent bags
Excellent bags, terrific service, fast delivery. Couldn’t ask for more.
1 de septiembre de 2025
Respuesta de Swoon London
Thank you so much for your fantastic review! We’re thrilled you’re happy with your bag and our service – we couldn’t ask for better feedback.
Swoon Bags Daring to be different
Quality of workmanship and product is excellent. Lots of combination choices. Delivered on time in good packaging.
1 de septiembre de 2025
Respuesta de Swoon London
Thank you so much for your fantastic review! We’re thrilled you’re impressed with the workmanship and quality of your bag, and it’s wonderful to hear you’re enjoying the strap combinations too. We look forward to welcoming you back to Swoon London soon!
Looks a promising allrounder
Great communication. Speedy delivery. Bag looks well made and is definitely well designed with lots of pockets and compartments
Hoping it lasts longer than my other bag from a well known brand where the strap stitching came away after 8 months.
31 de agosto de 2025
Respuesta de Swoon London
Thank you so much for your fantastic review, MR! We’re delighted you’re happy with your New Forest Green Downton XL and really appreciate your kind words about the design and build quality. We look forward to welcoming you back to Swoon London soon!
A Lovely bag!
Lovely bag! Really pleased with it. Also received two lovely free straps! Quick delivery and all round great experience. Would order from them again.
31 de agosto de 2025
Respuesta de Swoon London
Thank you so much for your wonderful review, Coxyloxy! We’re thrilled you’re enjoying your Denim Stratford Bag – and the straps you picked are such a great choice. We’d love to welcome you back to Swoon London again soon!
I ordered yet another bag!
I ordered yet another bag. Im becoming a little obsessed with these beautifully made bags. The Confetti pink is a versatile and creamy neutral.
Excellent customer service too. I have a slight issue with the delivery which Jude from Swoon sorted out immediately.
Great service. Wholly recommend this company. I can’t wait to see the new Autumn range.
28 de agosto de 2025
Opinión espontánea
Respuesta de Swoon London
Thank you so much for your wonderful review, Sim! We’re delighted to hear you’re loving your Confetti Pink bag — it really is such a versatile shade. We’re also glad we could get your delivery sorted quickly for you.
Respuesta de Swoon London
Thank you so much for your fantastic review, Flo! We’re delighted to hear your order arrived quickly and hope you’re loving your New Forest Green Stratford — it’s such a perfect shade for autumn. We look forward to welcoming you back to Swoon London again soon.
Respuesta de Swoon London
Thank you for your wonderful review Franca! We’re so pleased you’re delighted with the quality of your strap and that your delivery was so quick. We hope to welcome you back to Swoon London soon!
This is my first time buying a bag from…
This is my first time buying a bag from Swoon. I am very impressed by the quality of the leather and the excellent craftsmanship. Although I had a small issue with the bag, it was resolved quickly by their outstanding customer service. I highly recommend this company.
5 de agosto de 2025
Respuesta de Swoon London
Thank you so much, Sujata, for your wonderful review and for choosing Swoon London for your very first bag. We’re delighted to hear how much you love the leather and craftsmanship, and we’re so pleased we could resolve things quickly for you. Providing beautiful bags and exceptional service is always our goal, and your kind words mean the world to us. We truly appreciate your recommendation and look forward to welcoming you back again soon! 💛
Great quality excellent price.
6 de agosto de 2025
Respuesta de Swoon London
Thank you so much, Paula, for your kind words and for taking the time to leave us a 5-star review! ✨ We’re delighted you’re enjoying the quality of our bags and straps, and that you feel they offer great value too. Your support means the world to us and keeps our small business shining. 💛
Crossbody Handbag
Speedy delivery of well packaged product.
Handbags are absolutely great, I purchased 2 of the larger size. Second one a couple of days after the first one.
Quality and value is definitely 5 star.
Able to choose two additional straps which are both really lovely.
I won't hesitate to purchase again in the future.
4 de agosto de 2025
Respuesta de Swoon London
Thank you for your fantastic review, Sue! We’re so pleased you’re happy with your Downton XL bags and the extra straps. We look forward to welcoming you back to Swoon London again soon!
Stunning bags - great price
Absolutely delighted with the 2 bags I received, which arrived super quickly. The bags are beautiful and the 3 different straps just totally change the bag up from casual to dressy.
I think I’m going to end up with a nice collection of swoon bags there is nothing not to like.
19 de julio de 2025
Respuesta de Swoon London
Thank you so much for your fantastic review, Jennifer! We’re thrilled to hear you’re delighted with your new Swoon bags — you chose some absolute classics. We can’t wait to welcome you back to Swoon London and help grow your collection!
The experience of two purchases
I have purchased from this company on two separate occasions and both times I have had a great experience. The website is easy to use and the only criticism I would have is that the colours in the photos vary from image to image, making the choice a bit more tricky. I did contact the company regarding a particular colour and I had a quick response including g some fresh images - very helpful. The bags and straps arrived extremely quickly, within 2 days on each occasion. The quality of the products was fab. I will definitely be going back for more!
17 de julio de 2025
Respuesta de Swoon London
Thank you so much for your fantastic review, Lemonie! We’re delighted to hear you’ve enjoyed your experience with us and really appreciate you mentioning the colour images — it’s something we’re working on improving. So pleased you’re happy with your bags and straps, and we look forward to welcoming you back to Swoon London again soon!
Respuesta de Swoon London
Thank you so much for your fantastic review, Corinne! We’re delighted to hear you’re happy with your dark navy Downton. We hope to welcome you back to Swoon London again soon!
Lovely bag, speedy delivery
Speedy delivery. Absolutely love love love my new bag 🥰
6 de julio de 2025
Respuesta de Swoon London
Thank you so much for your fantastic review, Emma! We’re thrilled to hear you love your new Downton XL and really hope to welcome you back to Swoon London again soon! 🥰
Excellent company and service
Excellent company and service, order arrived within two days beautiful packaged with a personal note.
This is my third bag from Swoon the quality is excellent and the leather is gorgeous with a great choice of straps.
Highly recommend this company. Thank you Jules.
18 de junio de 2025
Respuesta de Swoon London
Hi Valerie,
Thank you so much for your fantastic review! We're thrilled to hear you're loving your new Downton Denim bag and straps. It means the world to us that this is your third Swoon bag – your support truly means everything.
We can’t wait to welcome you back again soon!
Warmest wishes,
Jules x
Lovely handbag and fast delivery.
7 de junio de 2025
Respuesta de Swoon London
Thank you so much for your fantastic review, Eleanor!
We're thrilled to hear you're happy with your Downton XL in Midnight Black, and we hope to welcome you back to Swoon London again soon.
This site is easy to use
This site is easy to use, the straps arrived quickly are, just what I wanted and a great length. Very pleased with the experience, will shop again with this company.
2 de junio de 2025
Respuesta de Swoon London
Thank you so much for your lovely review, Maddi! We're thrilled to hear you're happy with your Metallic Stripe bag straps and that they arrived quickly. It means a lot to know you had a great experience — we can't wait to welcome you back again soon!
Just what I wanted
Great, generously-sized, leather bag, supplied with straps & cute accessories. I have the Stratford XL in 2 colours now.
4 de mayo de 2025
Respuesta de Swoon London
Thank you so much for your fantastic review, H! We’re thrilled to hear how much you’re loving your Stratford XL — and in two colours! Bronzed Tan is such a beautiful choice, and we’re so glad it’s proving both stylish and practical. We can’t wait to welcome you back to Swoon London again soon!
Lovely handbag , just the right size for a book , phone , iPad etc
Lovely handbag , Ji,,
27 de abril de 2025
Respuesta de Swoon London
Thank you so much for your lovely review, Anne — and for ordering from Swoon London again! We're thrilled to hear you're enjoying your Big Navy Bag Set and that it's the perfect size for your essentials. We can’t wait to welcome you back again soon!
Good will lacking …
Bag bought to use front pocket for phone. Size not specified and was too small for use. Not able to exchange because of customization.
5 de abril de 2025
Respuesta de Swoon London
Hi Charmian,
Thank you for your feedback, and I’m so sorry to hear you were disappointed with your experience.
We do our best to ensure all product details—including dimensions and design features like the front pocket—are clearly shown on the product page through both written descriptions and multiple images. That said, I completely understand your frustration if the bag didn’t meet your expectations once it arrived.
As the bag was personalised with initials, we weren’t able to accept a return in line with our policy on customised items, which is outlined on our website. However, we did offer a personalised discount for any future order as a gesture of goodwill, as we always want to help where we can.
We genuinely value all feedback and are always looking at ways to improve both our service and clarity for future customers.
Warmest wishes,
Jules
Swoon London
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