Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Ver más
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Just wanted to say what a beautiful lovely Downton XL crossbody bag that I received from Swoon the other day. I picked the dark navy colour which I think will be practical for everyday use, and it'... Ver más
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I’ve been really enjoying this compact crossbody bag lately. The size is perfect for everyday use ,it holds my essentials like phone, wallet, keys, and a few small items without feeling bulky or h... Ver más
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I was looking for a smaller handbag which could hold all of my everyday items in a good quality leather and this bag certainly fits the bill. It has roomy compartments on the front and back as well a... Ver más
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Delighted with my Downton bag. Not used yet as bought for my holiday, but already know my my essentials will fit in easily. Love the idea of the interchangeable straps and some great designs to choose... Ver más
La empresa ha respondido
Swoon London is a modern fine leather handbag brand. With style, practicality and quality is at it's core. We began small, keeping our core products limited. We have grown a lot since, but we still insist on having a small (but perfectly formed) collection of styles and colours for our customers to 'Swoon' over and enjoy! The owners of Swoon are two people who are polar opposites! Together, they create magic! This totally embodies what the brand is all about! Swoon London was launched whilst enjoying the calm tranquility of the River Dart on the south coast of England. Anna enjoys owning designer handbags, but whilst jumping on and off boats, a beautiful, functional, affordable handbag was really needed! Something that can travel anywhere with her, and always look fabulous, without the price tag of the high end designer bags! Anna believes a bag should work with you, in any given setting - thus the addition of the interchangeable straps! The straps change with your outfit, your style, even your mood! Anna has spent over 20 years working within luxury fashion. Brand, style, and customer service are part of her DNA! Jules's background is the Automotive industries. Jules loves the detail, and is always looking for ways to improve the customer experience for our customers! Our aim is to provide our customers with beautiful, personalised leather bags and accessories that are stylish, affordable, versatile and practical.
Denmark House 143 High Street, Chalfont St. Peter, SL9 9QL, Gerrards Cross, Reino Unido
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Fabulous bag, I have the XL in black and lovely the design. I wanted a lighter coloured one for summer, but this would work all year round. The colour is gorgeous and will go with everything. It’s spacious for a small bag. The pockets are useful too.
Another great quality bag to add to my collection. With two new designs of straps to add to my existing ones, allowing me to create so many combinations, I’m sure to be able to match to whatever outfit I’m wearing.
Next on the list is a tan bag from my favourite bag store - Swoon.

Respuesta de Swoon London
Lovely selection of bag styles, colours and co-ordinating straps. Easy to use website, quick delivery and bag and straps are well packaged. Will definitely be ordering again!!!

Respuesta de Swoon London
Been looking for a navy crossbody for a while and came across Swoon London what a find with great strap options a good size of bag too and the ordering was easy and it came extremely quick can’t fault anything will definitely recommend and I will be ordering more

Respuesta de Swoon London
Lovely bag and straps and great price as in the current sale .
Quick delivery too .
Overall very happy with my purchase .

Respuesta de Swoon London
Well made and great selection of colours.
Easy to navigate website and ordering very easy. Would recommend 👌

Respuesta de Swoon London
Lovely bag love it !quick delivery loved the personalised card

Respuesta de Swoon London
I love my new bag strap it goes absolutely perfect with bag I ordered to go with it
Thanks again swoon london x

Respuesta de Swoon London

Respuesta de Swoon London
It is a lovely bag and well made I am delighted with it and it came in the post just two days after I ordered it.

Respuesta de Swoon London
Everything with my purchase went well - from start to finish. Once more very pleased with my purchases.😀

Respuesta de Swoon London
Fantastic and quick delivery bag is beautiful would really love it in white

Respuesta de Swoon London
The bag is good quality the straps are lovely

Respuesta de Swoon London
I bought handbag straps that were simply beautiful. I'm planning to buy a handbag or two to match my straps.

Respuesta de Swoon London
I recently purchased a bag from Swoon. I'm so delighted with it but had one very minor issue.
I emailed last evening and early this morning had a reply from the lovely Jules.
All dealt with promptly and graciously. Thank you Swoon and thank you Jules

Respuesta de Swoon London
Lovely bags. Simple cut lines, gorgeous leather and each bag arrives pristine condition. No dents, nicks or misshaped edges. And the customer service is next level. Even after I emailed them about returning, they were so sweet and friendly. Getting emails by Jules and having a personal chat just made me appreciate the brand even more. I just wish they had a little more colour and design variety. I would definitely purchase more if they did.

Respuesta de Swoon London
A lovely little bag, great quality. Nice personal touch in the parcel when it arrived. Using my first name to thank me for my custom. Very pleased.

Respuesta de Swoon London
The bag was dispatched very quickly and it is exactly what I wanted.

Respuesta de Swoon London
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