SE-Tabletennisstore Opiniones 

104
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant price Fast delivery on your side not on the uk side fed ex are not the best at delivering on the day they say Service is very good been ordering a few years from you now and alot of my fr... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordered two identical pairs of table tennis shoes for my son on june 26th so he could receive them a gifts for his birthday July 10th. As I didn't see any confirmation of the order come in, I... Ver más

Valorada con 5 estrellas sobre 5

I received the equipment I ordered very quickly and at a reasonable price. Placing the order was easy, and the product description—and especially the size chart—were a huge help.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Petit souci de stock et un léger défaut de montage, mais le vendeur a été réactif et a corrigé la situation rapidement. Livraison FedEx rapide et matériel conforme. En revanche, un sac annoncé en st... Ver más

Información sobre la empresa

  1. Tienda de insumos para tenis de mesa

Escrito por la empresa

Sport Europe (tabletennisstore.eu) has a focus on the professional-, enthusiast- and hobby- table tennis player. In addition to a large and wide range of all top brands, Sport Europe has a unique test facility in its showroom / SE experience Center. Here you will be assisted by professionals in your search for the most suitable material.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(104)

95 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great table tennis online store

Very good price compared to other online ping pong stores and the customer service is really amazing!

28 de septiembre de 2025
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Respuesta de SE-Tabletennisstore

Thank you so much for the positive feedback

Valorada con 5 estrellas sobre 5
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Respuesta de SE-Tabletennisstore

Hi Yemi, Thank you for your positive feedback, to tackle the USPS speed, we negociated with hard with a new transport company and now we can deliver in just a few days tus the US.

Valorada con 4 estrellas sobre 5

Overall good service

Overall good service but the uk delivery time was very very long, luckily I was in no rush.

19 de septiembre de 2025
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Respuesta de SE-Tabletennisstore

Hi Mick, thanks for your feedback, we switched shipping services, from now on lead time to UK will be 2-3 working days

Valorada con 5 estrellas sobre 5

Goed verpakt

Goed verpakt, pakje paste door de brievenbus. Alles prima, ga zo door.

19 de septiembre de 2025
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Respuesta de SE-Tabletennisstore

Bedankt voor de positieve reactie!

Valorada con 5 estrellas sobre 5

Deskundig en oplossingsgericht

Kwalitatief goede producten en deskundig. Had schoenen besteld van een voor Sporteurope afwijkend merk maar kon ze mooi ruilen voor beter passend model van Andro. De oplossingsgerichtheid in deze en andere situaties waardeer ik zeer.

25 de septiembre de 2025
Opinión espontánea
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Respuesta de SE-Tabletennisstore

Dank u voor de positieve feedback Jan

Valorada con 3 estrellas sobre 5

Good products at little cheaper price…

Good products at little cheaper price compared to UK websites and bit better choice.
Only issue is that it takes nearly 4 weeks for the products to be delivered!

3 de agosto de 2025
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Respuesta de SE-Tabletennisstore

Dear Ryan, thanks for your honest feedback, I know our customer service had contact with you several times about one short that wasn't in stock and our supplier didn't supply it, at the end we even directly refunded this and we shipped out your parcel with Fedex to compensate for the waiting time.

Valorada con 5 estrellas sobre 5

First purchase

Very good web site, easy to use, they updated me on the progress of the shipping and delivery date.
5 Stars

27 de agosto de 2025
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Respuesta de SE-Tabletennisstore

Dear Steve, thank you for the kind words, we hope to see you back, and if you have any questions about products you know how to find us.

Valorada con 5 estrellas sobre 5

Perfect service

I have placed my order in the evening of the 15th and, since some items were not available in stock, have waited ONLY a few days before Fedex delivered the package this morning (23rd).
Not mentionning the fact that Tabletennisstore.eu have been very reactive as I asked if I could add some forgotten articles, they agreed without any additionnal delivery fee.
I can only warmly recommand this store, and a very special thank to Jeroen, always present and comprehensive !!!!

23 de septiembre de 2025
Opinión espontánea
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Respuesta de SE-Tabletennisstore

Thank you so much for this positive review, I'll be sure to pas on the kind words to Jeroen.

Valorada con 5 estrellas sobre 5

Heel snel geleverd

Heel snel geleverd, had ik niet gedacht.
Dus heel fijn om direct te kunnen gebruiken

18 de septiembre de 2025
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Respuesta de SE-Tabletennisstore

Beste Jeroen, bedankt voor jouw positieve respons. Ik wens je heel veel plezier met je nieuwe tafeltennis materiaal!

Valorada con 3 estrellas sobre 5

They took my money, but did not send my items

I put a large order for $287, with multiple items.
After over a month they sent me a partial shipment.
I e-mailed them several times asking when the rest of the order will be fulfilled. They don't respond to my e-mails. It's already over 2 months since I ordered. Feels like deliberate strategy to take advantage of naive customers.
Horrible experience. Do not buy from this seller!

Edit: Oct 16, 2025 - after I got the response here from the seller (see the response below), I contacted them via e-mail. They responded to my e-mail and sent me the rubber, which was still missing from my previous order. Therefore I can now confirm, this is a legit business, not a scam. Perhaps they got their customer service issues resolved, as my recent experience was very good (other than extra week or so it takes to wait for the order, since their inventory is limited and they need to get it from their suppliers).

The original order still took months to fulfill, but eventually I got all my items, so I am upgrading my rating from 1 star to 3 stars.

6 de marzo de 2025
Opinión espontánea
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Respuesta de SE-Tabletennisstore

Dear Joanna
Addidtion:
Thank you for changing the rating to 3stars after us correction your issue this is much appriciated.

First response:
I sincerely apologize for the trouble you experienced with your recent order. I understand how frustrating it must have been to wait so long and to not receive timely updates along the way.

The email issues that were affecting our communication have now been fully resolved. Going forward, our customer service team replies to all inquiries within 24 hours on business days via email.

I’m glad to hear that your complete order has now arrived, though I regret the delay and inconvenience you faced in the process. We truly value your patience and understanding, and we’re working to ensure this does not happen again.

Thank you for bringing this to our attention. Please don’t hesitate to reach out if you need any further assistance — we’ll be here to help.

Valorada con 1 estrellas sobre 5

I ordered a return board from this…

I ordered a return board from this company but they then went to the supplier to find out if it was in stock. It wasn't so they refunded me the amount. It took a month for the refund to come through. The problem is that they ignore emails but if you phone them they will speak to you. I ordered some other stuff and they reassured me that it was on the way. That was over a week ago. Holland isn't that far away, is it? This company needs to communicate more with customers in order to ensure their loyalty. I think that they probably have one person running the entire enterprise and he probably doesn't have enough time to deal with all the stuff that's coming through. Please communicate with your customers properly or more of these negative reviews will inevitably appear with obvious outcomes. After almost 8 weeks the 2nd part of my order still hasn't appeared. I disputed the payment with my bank and they have now made a repayment of the 2nd amount, smaller than the first. If you are considering using this company, please remember to get that barge pole out!

10 de abril de 2025
Opinión espontánea
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Respuesta de SE-Tabletennisstore

Dear Paul,

Thank you for sharing your feedback, and I want to sincerely apologize for the difficulties you encountered with your orders. I understand how disappointing it must have been to face long delays, unclear updates, and challenges in reaching us by email.

The email issues that previously caused communication problems have now been fully resolved. From now on, our customer service team replies to all inquiries within 24 hours on business days via email.

I also regret the delays with your refund and shipment. While I’m glad to hear the refund was ultimately processed, the time it took was far from acceptable, and I truly apologize for the stress it caused. Your concerns about communication are valid, and we are working to improve both our responsiveness and the speed of our processes so that situations like this don’t happen again.

We greatly value your patience and understanding, and I hope we can rebuild your trust. Please don’t hesitate to reach out if there’s anything further we can do to assist you.

Valorada con 1 estrellas sobre 5

Horrible customer support

Got initial order item, but needed different size. Returned original but item got delayed from supplier. Tried to write them emails about my order and even at their website messaging, there is no answer, they just ignore you!! 1,5 months later there is no item and moneys gone. Horrible customer support.

7 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

No issues

Ordered a blade and rubber on 19th October, neither was in stock so needed to be ordered from suppliers. I knew this before I ordered and was fully prepared to wait.
I emailed after about a month to check on the progress and received a reply in under an hour to say they should be sent the following week. The following week I received another email to say the wrong rubber had been sent by the supplier and did I want that one or did I want them to order the correct one, I asked them to re-order. After another week I received an email to say the parcel was sent and it arrived a few days later.

It took just over 6 weeks from ordering to delivery but I knew it wouldn’t be quick and I had no problems with contacting them

4 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appears to be a scam company

Appears to be a scam company. Placed order and payment taken but no response to follow ups due to non delivery. Requested refund through Paypal.
I can see you have responded after 10 months. I only received the order after I requested a refund through Paypal. This appeared to jolt you into action.

20 de noviembre de 2024
Opinión espontánea
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Respuesta de SE-Tabletennisstore

Dear Bryan,

I’m very sorry to hear about your experience and the concern this has caused. I want to clarify the situation based on our records.

According to our system, your order was successfully received and is being processed. We have carefully checked, and we have not received any notification or payment reversal from PayPal regarding a refund request. If you have already initiated a dispute with PayPal, it may still be under their review, and we recommend checking directly with them for the current status.

Please rest assured that we are committed to resolving this matter for you. If you could provide your PayPal case reference or any confirmation details, we can escalate the issue with our payment provider to speed things up.

Again, I apologize for the frustration this has caused. We take these matters seriously and will do our best to ensure a proper resolution.

Valorada con 1 estrellas sobre 5

No response from shop

No response from shop. Placed an order, paid, get first (probably automatic) email confirmation. After one week I tried to contact shop on the current status of my order by email. No response. Filled in contact form on site, no response as well.

9 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order placed on april 20

Order placed on april 20. An item was not in stock, but they told me by email, before placing order, that they would get within 3 days. They also confirmed that they would stick rubbers on the bought wood.
I received order 5 weeks after, no rubbers stuck...
Very bad company, mails sent to know were order was, no answer. I called around 4 times with confirmation that parcel was going to be shipped next day and left 8 days after.
If you look for serious store, then don't order here.

28 de mayo de 2024
Opinión espontánea

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