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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an almost new pair of Rayban sunglasses with thick prescription glass lenses. my optometrist wouldn't change them out so i ordered some lenses from the large online retailer we all love, but... Ver más

Valorada con 5 estrellas sobre 5

Great customer service, they were very responsive to any questions I had. I specifically tried out their yellow green 40 silver mirror lenses as I tend to fish rivers in shady canyons. I am extremely... Ver más

Valorada con 5 estrellas sobre 5

I really appreciated the personal reach out to help ensure I ordered the right lens when they could see that it wasn't the typical lens for the frames. Because of that, I got the exact replacement fr... Ver más

Valorada con 5 estrellas sobre 5

I had surgery to correct my eye sight I no longer needed prescription lenses I took my favorite sunglasses and sent them to Tajuma and they switched the lenses Beautiful look in every way Thank you... Ver más

Información sobre la empresa

  1. Tienda de gafas de sol

Información proporcionada por diversas fuentes externas

Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear and polarized lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Tajima Direct does an amazing job

Tajima Direct does an amazing job! I get the highest quality lenses in my favorite frames at the most convenient method to me possible. I recently refreshed my sunglasses inventory and bought two or three pairs. Jacob and Steve always do a wonderful job with any questions that you might have, and the glasses always exceed my expectations. I can’t recommend Tajima Direct highly enough!

1 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I sent a pair of Gucci sunglasses in to…

I sent a pair of Gucci sunglasses in to have the lenses replaced because Lens Crafters stated they could do it, but it would cost $230. I was notified upon arrival, I was notified with turnaround time, and I was notified when they shipped back for $99! Lenses are mint and I'm so happy I can wear them again.

13 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Work!

Great experience. My lenses were pretty scratched up in my designer frames. I havent worn them due to seeing the scratches when wearing. Tajima did a great job and I actually like my new lenses better than the original.

23 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Tajima-Direct made prescription lenses…

Tajima-Direct made prescription lenses for my Costa Blackfin Pro sunglasses. Great at first, but the mirror coating started to crack and wear off at about 15 months of daily use. I always wash and dry them with soft cloth, which I have done with many other sunglasses that have lasted me years. i sent them in for a warranty evaluation and the owner, Jacob, said the wear was NORMAL. not acceptable for the price of the lenses. I now buy directly from the brand, which are made by Barberini, Italy. Twice the quality in optics.

14 de noviembre de 2024
Opinión espontánea
Logotipo de Tajima Direct

Respuesta de Tajima Direct

Hi David,

Thanks for your feedback, and we're genuinely sorry to hear you're unhappy with your experience. We did thoroughly inspect your lenses upon return and found that the main issue was not a defect in the lenses or coating, but rather extensive wear from daily use — particularly where the temple tips repeatedly contacted and rubbed against the inside of the lenses when folded. This caused significant scratching and wear over time.

Because the lenses were well outside of our 1-year warranty period, and the damage was clearly consistent with regular use — not a product failure — they did not qualify for warranty replacement. That said, we still offered to remake the lenses for you at a discount as a goodwill gesture.

We take pride in our craftsmanship and the quality of our lenses, and we always aim to be fair, transparent, and supportive. While we regret that this didn’t meet your expectations, we remain available if you’d like to revisit the offer or discuss further.

Best regards,
Jacob
President, Tajima Direct

Valorada con 5 estrellas sobre 5

What a great company

First I tried the manufacture, they only offered a discount coupon. When I found out about this company was thrilled to give them a try.
The shipping was easy the price was fair, the communication was unbelievable and the glasses are perfect,
I no longer need to worry about dropping my glasses!

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Job !!

My experience with Tajima is one hundred percent the opposite of the horror show I experienced repeatedly and with an unsuccessful end with the Lensabl folks!

They did a great job fillinf my prescription for progressive lenses.

21 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am totally thrilled

I am totally thrilled with the customer service at Tajima.
Jacob was accommodating. He is a man of his word. The lenses I purchased are of very good quality. I had 5 pairs done and I have nothing to complain about. The process was flawless. If your thinking about getting new lenses in you sunglasses, think no more, just do it, you won’t regret it. Thank you, Thank you.

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

You cannot beat these lenses and customer service!

Communication, product, fit and finish and how they operate should be a model for all companies. Jacob kept me informed through the process and was even willing to hold my frames until I could send a segment height measurement for them. Just got my costas back and the segment height they esitmated is spot on. So good, I sent them another pair for lenses.

14 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gucci sunglasses

I had a pair of Gucci sunglasses, and I was told by my eye doctor I could not replace the lenses. I found this website, and I am blown away by how fast and easy this process was. My lenses are amazing, and I could not be happier with the results and communication during this process! I will recommend it to everyone.

1 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a pair of Maui Jim Black Coral kick…

Had a pair of Maui Jim Black Coral kick ass sunglasses that I could not wear anymore cause needed the prescription. Came across Tajima Direct and they solved my problem. Lens look great. Jacob was great to work with. Well recommended!

1 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a pair of discontinued Maui Jim…

I had a pair of discontinued Maui Jim frames in like new condition. Because they were discontinued, Maui Jim would not install progressive lenses so I was out of luck. I contacted Jacob at Tajima Direct, and he and Steve were more than helpful. I received my glasses back from them and I am very impressed with the quality and how clear the lenses are. I would recommend them highly and know I will be using them in the future for all my sunglasses. Awesome customer service!

5 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thick prescription lenses in todays sunglass frames

My experience with Tajima was exceptional. I have a prescription that is difficult fit into a lot of sunglass frames I like. Tajima was able to make and install lenses that were substantially lighter into frames that the sunglass company could not do. I ended up with the frames I wanted with lighter lenses than would have come from the manufacturer.
Customer service was top notch from start to finish. I can’t say enough on how happy I am with Tajima.
Highly recommended.

30 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is a quality lense

This is a quality lense, excellent customer service and quick turn around. I had a pair of Persols. The glass lense shattered after a many years of use. I purchased new lenses from a lower cost site. Worked well enough but was scratching and getting a weird oil and water look to it. This new lease and crystal clear. Glad I took a chance. Thank you for the service

10 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tajima Direct - Highly Recommend!

Wow! Dealing with Tajima Direct, and Jacob in particular, was great. I absolutely LOVE my progressive lenses that they put into my existing Maui Jim frames.

My Maui lenses started to peel, and Maui said I was out of warranty and nothing they would do for me. My husband did some research and found great reviews of Tajima Direct, so I decided to give them a try. I am extremely happy I did. The cost of my progressive lenses was half the price of Maui lenses. They have free shipping to/from and the turnaround time was incredible.

I highly recommend Tajima Direct and will definitely do business with them again and have shared my positive experience with friends and family.

Thank you again, Jacob, you were a pleasure to deal with and your product exceeded my expectations. My lenses are crystal clear, and I am grateful I had a choice instead of assuming Maui was my only option.

4 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service

customer follow up and communication was outstanding.
Turn around time was fast
lens was great, very clear with no distorting .

3 de febrero de 2024
Opinión espontánea

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