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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an almost new pair of Rayban sunglasses with thick prescription glass lenses. my optometrist wouldn't change them out so i ordered some lenses from the large online retailer we all love, but... Ver más

Valorada con 5 estrellas sobre 5

Great customer service, they were very responsive to any questions I had. I specifically tried out their yellow green 40 silver mirror lenses as I tend to fish rivers in shady canyons. I am extremely... Ver más

Valorada con 5 estrellas sobre 5

I really appreciated the personal reach out to help ensure I ordered the right lens when they could see that it wasn't the typical lens for the frames. Because of that, I got the exact replacement fr... Ver más

Valorada con 5 estrellas sobre 5

I had surgery to correct my eye sight I no longer needed prescription lenses I took my favorite sunglasses and sent them to Tajuma and they switched the lenses Beautiful look in every way Thank you... Ver más

Información sobre la empresa

  1. Tienda de gafas de sol

Información proporcionada por diversas fuentes externas

Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear and polarized lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great customer service

I had a problem with a pair of lenses - both Jacob and Steve contacted me directly and they replaced the lenses quickly and without difficulty
The new lenses work great - quite satisfied with both the lenses and their great customer service.
Will purchase from them again.

14 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy process and great product

The whole process was super easy and streamline. Best bang for your buck. My frames came back with new lenses which are just as good if not better than you typical top of the line brands. Jacob and his team did a fantastic job. I would highly recommend!

10 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

New life for cracked Ray Bans

Had a pair of old ray bans with cracked lenses. I sent in the glasses and in 10 days total had them back perfectly functional. Great customer service too. I’m sure that the color quality is significantly better than the original lenses. I went with brown-15 tajima lenses and the colors with the new lenses are super vibrant and all eye strain and reflections are gone. Perfect for staring at the ocean figuring out where to surf!

10 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10

Process couldn't be easier, lens quality is elite. Will go Tajima again next time I need a lens reload.

4 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service

I really had no idea what I needed to do to replace my lenses. I’ve had a really cool pair of Kaenon Hard Kore’s for a few years, but they needed an upgrade. Kaenon doesn’t make them anymore, so I searched the web and by chance I very fortunately found Tajima Direct.

Their chat feature and customer service was incredibly knowledgeable and informative. After I received my lenses, I made a quick phone call and they were able to very simply walk me through how to replace them myself.

In a time when customer service has seemingly diminished, Tajima Direct was fantastic. I highly rate them and would recommend them to anyone.

3 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tajima Direct Is Awesome!

Overall a positive transactional experience and love my new glasses. I am visually impaired and wondered whether Tajima Direct could address my needs. I am pleased to report they did. This was my first experience in working with an online optical company. Because of my positive experiences I have ordered a pair of progressive prescription sunglasses.

31 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service Great lenses and…

Great service Great lenses and everything looks Great through’m

I have a very comfortable Hobie frame that I’ve worn more than any other and the lenses show it 🙄
So Jacob and his team replaced my scratched up view with a lovely crystal clear accurately depicted world, right in front of me eyes 👍😎

25 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just ordered my THIRD pair of lenses!

This was my THIRD pair of glasses to have lenses replaced with Tajima Direct lenses, so I guess I am a repeat customer, and also a customer for life! Each pair has a different lens color and I can't decide which one is my favorite. The color, clarity and quality of Tajima Direct lenses is unparalleled to anything else out there. LOVE my Tajima Direct lenses!

22 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my Tajima Mustos!

I have informally let other sailors know about my ‘secret weapon’ the minute I ordered the blue mirror grey lenses, and am delighted with the way they take my Mustos into the 21st century. This Saturday, I hope to put my polarizing lenses to good use, when I go sailing with my new Tajima Mustos. I’ll let you know how it goes, but I can already tell you the glasses are great, the service impeccable, and the sales consultation by email got me everything I wanted and needed.

Thanks for bring these great 2005 frames back to life!

Mark Isaacs
Flying Scot & E Scow sailor

18 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

EXCELLENT, FANTASTIC

Absolutely one of the best customer service experiences I have had, from start to finish. My new lenses are fantastic, I love them. Do yourself a favor and use this company, they know what they are doing and they know how to do it right. Can't thank Jacob enough for his help and patience with me through out the whole process... Keep up the great work, I'll be referring you to my friends, for SURE!

17 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have lived on the beach my entire…

I have lived on the beach my entire life of 55 years- been through many brands of sunglasses- these lenses are absolutely hands down the best. Eye soothing and distortion fee. Fit my frames perfectly. A+++++ Awesome customer service and super fast.

16 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy to order, terrific communication and lenses are high quality

I dropped my Persol sunglasses and one of the lenses shattered. I am not sure how I found it but I found the Tajima site on line and decided to try it. I was really impressed with their descriptions on line and then placed an order. They promptly sent me a box to uses to send my frames in . When I did that , I had second thoughts on the particular lens I ordered and emailed them wanting to know if I could change . Jacob was really helpful and actually emailed me pictures of the two lenses side by side so I could see how they compared. Terrific service. I ended up staying with my first choice. Now that the sunglasses have come , I am really impressed with the Tajima replacement lenses. i will definitely order from them again. The turnaround time was about a week.

11 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Terrific company and product

Terrific company, service and product. Their honesty steered me in the right direction and kept me from ordering double what I needed. The quality of the glass, polarized lenses is superb. Persol no longer makes these lenses, and the originals broke. I love these frames, so I‘m a delighted Tajima customer.

9 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb lenses, best service

I have been working with this company and predecessor for 15 years. Great to cut out the mark up by retailer. Superb lenses and quick, convenient service. Always perfect Rx without any adjustment.

6 de julio de 2020
Opinión espontánea

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