I contacted them because my package arrived in regular shipment though I paid for express shipping. Their AI assistance was not able to help much but their team responded within 24 hours and provided... Ver más
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Consulta las opiniones de los clientes
Firstly the product: Bought 3x Core Recessed Spotlights + GU10 2200k Beautiful minimalist fixture and these bulbs are producing the best light of any we’ve ever bought. We have recommended... Ver más
Tala lighting is in a league of its own, and there is no better way to experience the full range of products than their showroom in Shoreditch. Thank you Emma for spending time with my wife and I, you... Ver más
Pas compatible avec la majorité des marques d’ampoules essayées. C’est décevant car le côté esthétique est très réussi.
Información sobre la empresa
- Tienda de iluminación
- también en la categoría
- Proveedor de bombillas
Información proporcionada por diversas fuentes externas
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Información de contacto
25b Vyner Street, E2 9DG, London, Reino Unido
- 020 3026 3246
- customerservice@tala.co.uk
- tala.co.uk
3,6
Medio
1 mil opiniones
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Respuesta de Tala
Hello Roy,
Thank you for your review. Apologies that your light bulb is not the right size. If you would like to organise a return, please drop us an email at customerservice@tala.co.uk (mailto:customerservice@tala.co.uk) and the team will be able to assist in organising this.
Kind regards,
Claire
Tala Customer Support
Fast delivery
9 de enero de 2024
Respuesta de Tala
Hello Christine,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Bulbs arrived very quickly and seem…
Bulbs arrived very quickly and seem very good quality.
9 de enero de 2024
Respuesta de Tala
Hello Frances,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Perfection in a lamp
The most stunning, beautifully made, quality light product I think I have ever purchased. The lamp is gorgeous & with the carrying bags, pretty mobile. Love love love them.
8 de enero de 2024
Respuesta de Tala
Hello Rosada,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Sadly wasn’t able to contact your…
Sadly wasn’t able to contact your showroom by telephone. Spent Christmas with someone who had gifted the portable lamps and with a power cut was able to see the benefit
5 de enero de 2024
Respuesta de Tala
Hello,
Thank you for your review and we are pleased to hear that you've been enjoying your new Tala lighting! We have sent you an email directly.
Kind regards,
Amie
Tala Customer Support
The light is beautiful
The light is beautiful and is crafted well, the whole quality of the build and materials is wonderful.
It looks brilliant in our conservatory.
Shipping was also really quick which we appreciated.
28 de diciembre de 2023
Respuesta de Tala
Hello HJ,
Thank you for leaving us a 5-star review.
We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
Excellent service and product
Good clear website. Ordering process was very easy. Delighted not to pay surcharge for delivery to Scottish Highlands, and impressed by eco friendly credentials - these were key factors in placing the order.
Very speedy delivery and delighted with product.
4 de enero de 2024
Respuesta de Tala
Hello Fiona,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
Good product...eventually
I ordered the item in mid-December as a Christmas gift having received assurances that it would arrive in time for Christmas when I went to visit the showroom. By early-January I had not heard anything from Tala regarding my order. Having contacted them, I was informed that my order had been lost in the internal system and had yet to be dispatched. I have since received the item and am happy with the product, however, I was very disappointed with the service and delay which meant that I was unable to give the gift for Christmas.
4 de enero de 2024
Respuesta de Tala
Hello NH,
I'm really sorry to hear you've had a poor experience here. This doesn't sound like our usual service and we apologise that you're order experienced some difficulties. We appreciate you taking the time to get in touch and we are constantly working on improving our ordering system and how we communicate with customers, so we will be taking your comments into account. Thank you for sticking with us and we are glad that you are pleased with the end product
Kind regards,
Claire
Tala Customer Support
Respuesta de Tala
Hello Nicola,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Respuesta de Tala
Hello Jonny,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Emma
Tala Customer Support
Fabulous lights and bulbs
Fabulous lights and bulbs. Fast delivery. Delighted with purchases and would highly recommend.
7 de enero de 2024
Opinión espontánea
Respuesta de Tala
Hello Sheralyn,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Simply first class.
Great product that was delivered in great recyclable packaging that kept it safe. So pleased with our lamp and will be back again for more items soon. Proud to now be part of the Tala family.
29 de diciembre de 2023
Respuesta de Tala
Hello Neil,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Muse Wall Lamp
The Muse wall lamp is really beautiful both aesthetically and from a lighting standpoint and I am delighted buying three of them !
Easy to install. I would only recommend however a smaller junction box for the wiring - there was very little space in the existing outlets in my walls and there is no available space for it between the lamp’s fixture plate and the wall.
20 de diciembre de 2023
Opinión espontánea
Respuesta de Tala
Hello Arnaud,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. We will certainly take your feedback onboard!
Have a great day.
Kind regards,
Amie
Tala Customer Support
Excellent service lovely pieces
Excellent service lovely pieces most unusual and good customer service
20 de diciembre de 2023
Respuesta de Tala
Hello M,
Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
Great products and great customer…
Great products and great customer service. Highly recommend
19 de diciembre de 2023
Respuesta de Tala
Hello Sarah,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
I bought an expensive replacement bulb…
I bought an expensive replacement bulb for a Muse wall light whereas should be one for Muse portable light. DOH!!!!
10 de diciembre de 2023
Opinión espontánea
Good but expensive!
13 de diciembre de 2023
Respuesta de Tala
Hello Anthony,
Thank you for your review and feedback, enjoy your new Tala lighting!
Have a great day!
Emma
Tala Customer Support
Fabulous service from order to…
Fabulous service from order to delivery, item well packaged and looks great now the lights up !
11 de diciembre de 2023
Respuesta de Tala
Hello Nicola,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
The customer service very good
The customer service very good. I had a couple of questions regarding what was included in the product, chargers bulbs etc, and what was extra. Customer services replied to my email promptly and I ordered two Muse in pomona red. They are so well made and feeling of old fashioned quality. Great that you can buy spare parts too. Love them
23 de noviembre de 2023
Opinión espontánea
Respuesta de Tala
Hello,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
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