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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have the ultra dark and it's amazing makes me look like I've been on holiday. It smells lovely too once applied it dries quickly. Once washed off I was left with a lovely sun kissed glow and very e... Ver más

Valorada con 4 estrellas sobre 5

I’m fair skinned and have tried a lot of fake tan brands. This one’s great, doesn’t cling to dryer skin areas, smells great, dries quick and doesn’t stain clothes or bedding if you sleep in it. It’s n... Ver más

Valorada con 5 estrellas sobre 5

It sounds dramatic but life is not life without Tandae I live in California and order in batches every few months. Every product is elite! I have been tanning about 20 years so tried and tested everyt... Ver más

Valorada con 2 estrellas sobre 5

Was so excited to use theses products bought the complete bungle and extra dark body mousse…. Was really disappointed ☹️ the ultra dark was not as dark as expected I’ve got other products half the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Tienda de cosméticos

Escrito por la empresa

After searching for the perfect tan that felt as luxurious as it looked, Tandae was created to bring a new level of elegance to self-tanning. Naturally flawless and effortlessly lightweight, Tandae’s formulas deliver a smooth, even tan designed to enhance your skin’s natural tone, leaving you with a sun-kissed look that lasts. Suitable for all skin tones, Tandae’s luxury mousses add a soft, golden glow while nourishing your skin to feel hydrated and silky. Every day is a Tandae, inviting you to carry a seamless, sophisticated glow wherever you go.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 78% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

100% recommend

i have used tandae previously & absolutely love the tan!
unfortunately (not tandaes fault) my order didnt arrive and i needed to contact customer service. Amy's customer service was absolutely fantastic & I will 100% be a tandae customer forever due to the kindness and support their team show.

8 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

LOVE IT, but, original tan leaves my skin green :(

It’s a lovely tan, lasts well and fades so much nicer then other tans. It also comes off well after a week or so of wearing.

However…

I’ve bought this tan ever since it launched, but only in the last two bottles or so have I noticed the green undertone is so noticeable. When I first started buying it the green undertone was hardly noticeable. I would wash it off and be a lovely tanned golden colour and go so many compliments. But now, I wash it off and my skin looks green. I have to have two showers to try get the green to fade, and it’s only sometimes 2 days later my tan looks a nice golden tanned colour. The day after tanning I can’t get my make up to match my tan on my neck as my neck is green. I’m not sure if something small has changed in the ingredients but it’s lot more noticeable for some reason.

I’m aware they’ve brought out a new tan with a red undertone so I’m looking forward to trying that!

3 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb customer service and products!!

Fabulous customer service. Exceptional correspondence after my mistake (I ordered the wrong product) Amy was super efficient at rectifying my issue.
They do also do amazing tanning spray that’s works brilliantly, the best I’ve used☺️.
Very, very happy all round.
Thank you tandae, you have restored my faith in kindness 🤩

28 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All I can do is praise the staff in…

All I can do is praise the staff in customer service.
My products didn’t arrive as post lost the parcel. Amy in customer service did everything she could to track and investigate. Rhyse stepped in and got me another package sent out within 24 hours so I had it. Great staff that look after there customers. Thankyou so much for everything x

20 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from Tandae and its…

Excellent service from Tandae and its staff. My order was lost in transit; however, after contacting Tandae, a new order and a complimentary gift were dispatched on the same day. Additionally, I received my missing parcel the following day, which Tandae generously allowed me to keep. Having used various fake tans over the years, I can confidently say that this product is the best! 🤗

7 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend!

Fantastic products from Tandae – in particular I love the face mist, and also the oil-free moisturiser, which smells unreal! I’ve used various tans over the years, and I’m genuinely impressed with the quality from Tandae, and love that it’s a UK born, bred and made product.

Their customer service is also outstanding - Amy helped me with a courier delivery issue, and her response was unbelievably rapid, super understanding, and really friendly. Couldn’t ask for better! Highly recommend!

26 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Tandae ultra dark is truly amazing!! This tan goes on like a dream and leaves you with ZERO streaks the next day. The scent of the tan is also unreal, non of the biscuit fake tan smell! Can’t wait to try the Tandae face mist which is next on my list to get!

28 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is only a 5 because of how Amy at…

This is only a 5 because of how Amy at Tandae handled dpds screw up.
I use this tan on holiday as it’s perfect. I’d paid for next day delivery but DPD tried to deliver at the wrong house. Didn’t drop to neighbours house either. The photo showed a red from door and ours is navy!
Amy was so fast in her replies and so customer focused.
She ended up giving me the postage and money back.
I’d recommend this tan for sure esp for holiday too as it wears so well ( I am so pale and burn so always tan on holiday) but also the service. It is so rare these days! Thank you Amy 🙏🏼

17 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flawless glow!

Tandae is hands down the best tan on the market – Georgia you are a genius for creating it! From its streak free application to the beautiful colour it delivers, this fake tan truly stands out from the rest. It goes on effortlessly and leaves my skin looking naturally sun-kissed without a hint of orange. Best of all, there's absolutely no biscuit smell, which is a total game changer. It’s long lasting, wears evenly, and gradually fades without any patchiness. I’ve tried so many tanning products over the years, but nothing compares to Tandae – it’s a total must-have!

20 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best customer service and brand

The best, most understanding customer service!

I contacted Tandae with an issue with the tanning mist, Amy was so understanding and caring about the problem that I had.

I was kindly sent some different products from Tandae which was so lovely of them to do.

Tandae have the quickest delivery, most beautiful packaging, honestly can’t fault them as a business.

Thank you

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best tan on the market for sure

The best tan on the market for sure. I've tried quite a few and this one is the only one that fully lasts. It doesn't streak or make me go into tiger bread phase, it scrubs off so easy. The face mist is also a godsend. Not only that the guys in customer service are great - huge thanks to Amy for her help today and to Rhys too. Will keep coming back and back and back!

9 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst tan

I’ve used every tan on the market I carried on buying this because it was influencer led, the first few bottles all leaked. Customer service were very good and replaced however even one that arrives non leaky still manages to leak all over after use. The tan is useless. Does not last. I had to keep reapplying on holiday every time I went for a swim the whole tan had disappeared. Before anyone wonders my sunscreen is not to blame it’s not oily, it is 100% the tan. I’ve been using the same suntan cream for years with other tans. On the face if you wear makeup you’ll remove the whole tan after one day of makeup and be white again. The ultra dark is lighter than the dark and don’t get me started on the horrific face tanner. Goes into every pore dries skin and develops uneven the price is silly money for that orange load of rubbish. I don’t believe the influencer wears this a full week on holiday like she claims. I think it’s a clever marketing company with a bad expensive product that’s a waste of money. Ile be chucking mine away. Never again.

9 de junio de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Hello Sarah,

We’re very sorry to read your review, but also surprised given that you’ve chosen to purchase from us on three separate occasions. This is very unlike the feedback we usually receive and we feel it’s important to address your comments clearly.

Our records show that when you experienced issues with packaging, our customer care team promptly replaced your products, which you’ve kindly acknowledged here. We are proud that our team consistently goes above and beyond to resolve any concerns quickly.

In terms of product performance, we’ve had overwhelmingly positive feedback from thousands of customers who love the tan’s finish, longevity, and results. We are also very proud to have been awarded Best Facial Tanner 2025 in Women's Health, along with winning Tanning Sensation in The 2025 Beauty Awards.

We take all feedback very seriously, and we’re disappointed that you feel this way. However, we stand by the quality of our products and service, and will continue to ensure our customers receive the best possible experience.

We would love to be able to resolve your issues and offer you a resolution. If you can kindly email the team on info@tandae.com the team will be very happy to help.

Many thanks
The Tandae Team

Valorada con 5 estrellas sobre 5

The best tan I have ever used!

Without a doubt the best tan I have ever used! I have the face and body tan and it’s honestly faultless. I am fairly pale and have struggled with a lot of other tans smelling unpleasant, being streaky or a horrible colour but this is perfect! The smell is amazing! The colour looks natural and I am not an expert tanner at all but have had no streaks whatsoever. Highly recommend and will continue to buy lots more! :)

3 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

The tan is just ok

The tan is just ok. Smells nice and dries quickly, but ultra dark is more of a light medium shade after washing off even with a double coat. Definitely not holiday proof as day 2 of my holiday it has peeled away, even with using oil free sunscreen, tandae oil free moisturiser and no swimming. Wouldn’t buy again but was nice to try.

31 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointed

The tan smells lovely and delivery was quick and the packaging was beautiful however the tan itself is not doing it for me. I ordered it hoping for a tan for my holidays after following Georgia for years and thinking her tan always looks lovely however I’ve used it twice now and it’s green and bitty. It doesn’t spread evenly or easily and I’ve found it very disappointing. It may be a dodgy batch but I won’t be ordering again. I will say though the face tan is 10/10.

23 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service from Amy!!

I wanted to share my experience on the brilliant customer service I have received by Amy at Tandae. Yodel had some trouble with delivering my order and when I contacted Tandae, Amy was quick to help. She kept me informed as she corresponded back and forth with Yodel and to make sure I wasn't waiting for my order, had another one shipped straight away!! I was also refunded my delivery charge for the inconvenience. A quick resolution and very appreciated! I will definitely order from Tandae again :)

20 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The BEST tan EVER!!

This is my second round of Tandae, because WOW 👌. My first order was a gift from my family so I couldn't comment on the ordering / delivery service then. But this time round, I ordered yesterday around 10am and it was delivered by 10am this morning to my house (just 24hrs). Such a fast turnaround and in the most aesthetically pleasing packaging, IYKYK. Then the actual tan. Now, I hadn't tanned in around 18 years so this was a big deal, and it did not disappoint!! The easiest application, zero transfer, no streaking and it lasts sooo long. Even my husband (who hasn't a clue) said it looks good. And lastly, Georgia is such a lovely, genuine person (and quite funny). She takes her time to reply to all social media messages, despite her large following and busy schedule. I will never buy another tan again. It is now part of my identity (dramatic, I know 😅)

12 de agosto de 2025
Opinión espontánea

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