Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have the ultra dark and it's amazing makes me look like I've been on holiday. It smells lovely too once applied it dries quickly. Once washed off I was left with a lovely sun kissed glow and very e... Ver más

Valorada con 4 estrellas sobre 5

I’m fair skinned and have tried a lot of fake tan brands. This one’s great, doesn’t cling to dryer skin areas, smells great, dries quick and doesn’t stain clothes or bedding if you sleep in it. It’s n... Ver más

Valorada con 5 estrellas sobre 5

It sounds dramatic but life is not life without Tandae I live in California and order in batches every few months. Every product is elite! I have been tanning about 20 years so tried and tested everyt... Ver más

Valorada con 2 estrellas sobre 5

Was so excited to use theses products bought the complete bungle and extra dark body mousse…. Was really disappointed ☹️ the ultra dark was not as dark as expected I’ve got other products half the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Tienda de cosméticos

Escrito por la empresa

After searching for the perfect tan that felt as luxurious as it looked, Tandae was created to bring a new level of elegance to self-tanning. Naturally flawless and effortlessly lightweight, Tandae’s formulas deliver a smooth, even tan designed to enhance your skin’s natural tone, leaving you with a sun-kissed look that lasts. Suitable for all skin tones, Tandae’s luxury mousses add a soft, golden glow while nourishing your skin to feel hydrated and silky. Every day is a Tandae, inviting you to carry a seamless, sophisticated glow wherever you go.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 78% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I purchased your product just over two…

I purchased your product just over two weeks ago after researching a tan which doesn’t come off straight away in water, especially when on holiday. I am quite pale and use tan every time I go away as does my sister in law, however, the tans we use always come off in one wash. I was sceptical but thought why not give it a try it’s at a reasonable price and loved that it wasn’t coming from a major company just wanting profit but from someone who when reading has put their heart and soul in to a product knowing what us girls are really looking for. This has been an amazing tan and one I will not move away from now. I have just come back from a week in Mallorca used it every other day, probably not necessary, and didn’t come off, not in chlorine or salt water, I am super impressed with this and have recommended it to everyone. I will 100% be purchasing this tan again and my sister in law too.

7 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Came off in chlorine water within 1 hour

I am quite pale so ordered the dark mousse tan for our holiday next week and got round to testing it out yesterday. I put a good layer on the night before, slept in it, washed off quickly in the shower then took my kids to our local swimming pool for an hour yesterday…. It had all come off!!! Hadn’t used anything else on my skin. Gutted as I had also ordered the ultra dark to try too!

4 de agosto de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Hi Louise,

Thank you for sharing your experience with us, and I’m really sorry to hear you were disappointed with the results ahead of your holiday.

Our mousse is designed to give a lasting glow, but a few factors can affect its longevity – particularly chlorine exposure in swimming pools, which can unfortunately strip tan much more quickly than normal showering or everyday wear. To help you get the best out of your tan, we recommend:

Applying to clean, exfoliated skin free from other products such as lotions, oils, or deodorants.

Allowing the mousse to develop for the full 6–8 hours before washing off.

Moisturising daily after your first rinse to help maintain your colour.

Where possible, rinsing off in fresh water after swimming.

We completely understand how disappointing this must feel, especially with a holiday coming up. We’d be happy to guide you through achieving the best results with your Ultra Dark mousse before you travel. Please don’t hesitate to reach out directly to our customer care team if you’d like tailored application tips.

We truly appreciate you giving Tandae a try and hope we can help you enjoy a flawless glow for your holiday.

Valorada con 5 estrellas sobre 5

worth EVERY bit of the hype! These products are 10/10

OK GET A CUPPA and sit down as this review is a long one as these AMAZING products NEED to be talked about 🤩

I’ve followed Georgia for such a long time now for all things fashion tips etc when I noticed she had the most amazing tan! Then she started to talk about the fake tan she was using and that it was one she was actually creating!!! I couldn’t wait for this product to drop and my oh my god I was not disappointed!! Now when i tell you this tan is THEE BEST I’m not kidding I’m one of those girls that doesn’t not tan whatsoever even if I were to lay in the sun for a month. I’ve used every fake tan you can imagine and then TANDEE was created!!! This product it’s absolutely amazing, it glides on your skin perfectly and smells absolutely incredible. I use the extra dark and when I tell you, you look like you have the best tan ever I’m not kidding! It doesn’t go patchy, there is absolutely no smell of biscuit whatsoever and zero transfer to your bed sheet. It lasts easily 7 days if not longer and fades off beautiful, when it’s time to do a fresh tan i literally just scrub my skin with some exfoliating mitts and it’s off! And If having the Tandee tan wasn’t enough an oil free body moisturiser was created! And that is when the real magic happened! This product is an oil free body moisturiser so it doesn’t break down your false tan it actually helps you keep it on for longer!! Honestly when I say this product is a complete game changer I’m not lying, your tan will last for at least 10 day, my last application lasted 2 weeks - this product is amazing and goes perfectly with the tan. It smell gorgeous and glides onto your skin soaking in really well and leaving your skin so soft a little goes a long way! It’s beautiful and cooling on the skin especially on holiday after a day in the sunshine. If your looking for an amazing tan that has the most gorgeous colour, doesn’t smell and fades of beautifully you have to buy these product's you will not be disappointed. Take your bow Georgia and Rhys as these products truly deserve every bit of the hype!!

3 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

First time trying this tan In medium…

First time trying this tan In medium and I'm a little bit gutted with it overall.
Firstly I look very green, the tan is literally going on my skin green! I dont know if im just use to colour free application but I have given the bottle a good shake etc and nothing is helping and there is no way I can go anywhere while the tan develops, I look insane.

Secondly its also sticking to a-lot of dry patches on my upper arms which ive never had a problem with my old tan. I do suffer from mild eczema but nothing major and find a-lot of tans work well but this just isnt it.

It smells really nice and I wanted to love it especially as Ive seen some lovely before and afters but unfortunately for me I've feel Ive wasted my money on this and wouldn’t repurchase.

2 de agosto de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Hi Holly,

Thank you so much for taking the time to leave a review. We’re truly sorry to hear that your experience with Tandae did not meet your expectations, and we genuinely appreciate your feedback.

Regarding the green tint you’ve noticed, we want to clarify that this is actually an intentional part of the formula. The green additive is used to create a natural olive undertone once the tan develops. It works to counteract any orange or red undertones that can sometimes appear with other self-tanners. However, we admit that this should not be visible after development and rinse-off. We apologise for the inconvenience this has caused and want to assure you that we take this issue seriously.

In terms of the dry patches on your arms, we recommend ensuring that areas affected by eczema are thoroughly moisturised before applying the tan. The DHA ingredient in self-tanners can sometimes cling to dry patches or areas that are not prepped properly, which may be why you experienced unevenness. Hydrating your skin properly before applying the product can help the tan develop more evenly and avoid it sticking to those areas.

We absolutely value our customers, and your feedback is vital in helping us improve our products. We want to make this right for you, and if you feel that you may have received a faulty bottle, we’d love to send you a replacement product.

We truly hope this will restore your faith in our brand and lead to a more positive experience. If you’d like to give it another go, please let us know, and we’ll arrange a replacement for you right away.

Thank you again for sharing your thoughts, and we’re here to help in any way we can.

Kind regards
The Tandae Team

Valorada con 5 estrellas sobre 5

We all know Tandae is THE best

We all know Tandae is THE best, but at the weekend I did a fresh layer of the beaut stuff, and went out in the rain— thinking the horrible patchy water marks would be all over my skin when I got in and I’d be all tacky! Nooo.. nothing- to my surprise what THE F! My obsession for this product continues! Because I am fair, I wear Medium when I’m not going out (I’d have got Dark in other brands) but then on a weekend I’d wear dark. Whichever shade, they both last a week! Days later it’s still on, and I’ll be re- applying with Dark at the weekend. 🤎

22 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing products and lovely customer service!

This product is fantastic!! Had so many compliments on my tan and how natural it looks. So easy to apply and you can build up depending on how dark you like it. Also, smells great for a fake tan! Have just purchased the body lotion and am excited to try this too!!
Also, customer service team and so helpful, couldn’t do enough to help and made me feel like a very valued customer!!

14 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Really wanted to love it but cant

Really wanted to love it but cant. I never buy things i see on instagram and would never usually spend so much on a product like this but completely fell for the marketing on this one.

I tried the dark shade and I was bright green, i didnt dare leave the house luckily it was christmas so if all else failed I could say i was being the grinch. Customer service however was great and they even sent me a new bottle and mit to try.

Second bottle seemed to be a much better colour so maybe the first bottle was faulty. Had a green tinge going on but not when rinsed off and at least I didnt look like Shrek when applying it; but its so hard to apply evenly, ive tried every way possible and have stuck with it since december and theres just so many cheaper and better performing products out there which dont require you to have to change your whole skin care routine and products just for the tan to look even slightly wearable. I changed moisturisers everything as per the guidance to try and get this tan to work and it still doesnt perform as good as a cheaper make which you can pretty much use with anything.

It also doesnt last anywhere near like advertised even applying the two layers nearly all of the colour washes off after the first shower and looks like a gradual tanner by day two however even though it looks so patchy when applied it does wash off a lot smoother.

Wouldnt buy it again and definately think theres a lot better out there for a fraction of the the price

I also bought the face tanning mist and although its not great i do like that it doesnt smell of fake tan and definately applies better than tanning face drops, but again it doesnt last and you have to change your entire skin routine/products to get it to last

10 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite tan of all time

My favourite tan of all time! I’ve tried so many and Tandae tops them all!

Always super fast delivery (ordered yesterday at 2:04 and by 2:45 it had been dispatched!). It’s a gorgeous rich colour that lasts a good 5 days on my skin with no need for a top up and smells incredible!

I get so many compliments with this tan for the colour, it’s extremely natural looking even in the dark / ultra dark! So much so that I have converted majority of my friends and family to start using this and they all agree!

8 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This tan is a complete scam that is…

This tan is a complete scam that is falsely marketed online as being something it’s not. I am an avid fake tanner and have tried every brand under the sun, I had such high hopes for this one but unfortunately it does not live up to what’s promised.

One positive thing I will say is that the tan smells amazing and dried very fast.

The issues I had with it:
1. The application process where it’s suggested to apply over two nights and leave on for 6-8 hours is ridiculous and laborious, there are excellent tans now that will develop in 3-4 hours and do not require two nights of sleeping in it.
2. The tan claims to be sun cream and chlorine proof, this is not true. Day 1 of wearing it on holidays, 80% of it faded off.
3. I bought the ultra dark and applied as instructed and after 1 layer over night, I am not anywhere near the colour you’d expect from an ultra dark tan, in fact this would be the colour I’d expect from one night of a gradual tan moisturiser.
4. Transfer - the tan transfers onto everything, this morning after my shower it was still transferring onto all my clothes, this is entirely unacceptable.
5, The colour faded rapidly and did not last for up to 10 days as marketed.

Overall this tan is not worth what it costs, there are so many better and cheaper alternatives that actually do what they claim. This is an influencer tan, that does not live up to expectations or even remotely resemble what she claims online. If it was more reasonably priced the performance could be acceptable but unfortunately this is not the case

4 de julio de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Hi Aoife,

Thank you for taking the time to share your feedback with us — while we're truly sorry to hear that your experience didn’t meet your expectations, we genuinely appreciate the detail you’ve provided. Your positive notes about the scent and fast-drying formula are great to hear, and we’re glad those elements stood out for you.

We would love to understand more about your concerns, particularly your comment that the tan is a “complete scam.” That’s a strong statement, and we’d be grateful if you could share further details so we can investigate and address your experience fully and fairly.

It sounds like the performance issues you encountered — especially the fading in chlorine and transfer onto clothing will be linked to the use of products containing oils (like certain sun creams or moisturisers). Oil-heavy formulations can break down self-tan rapidly and prevent proper absorption into the skin. This could also explain the issues you noticed with wear and transfer. When paired with our recommended oil-free moisturiser or other oil-free aftercare products, customers typically do not experience these problems.

As for the development process, we recognise that every tanner has different preferences. We’d like to clarify an important point from your review: we do not advise applying the tan over two consecutive nights. This appears to be a misunderstanding or misinformation, and we want to ensure customers are following the correct usage for the best possible results. Our application instructions recommend one thorough application, allowing the product to develop over 4–8 hours (or overnight) before rinsing. We would advise applying a second layer for a deeper glow.

Lastly, we understand your thoughts on price, and we’re sorry to hear you felt the performance didn’t reflect the value. We never aim to mislead and take pride in transparent marketing. That said, we’re keen to learn more from your experience so we can continue improving.

If you're open to it, we’d love to connect further and see if we can turn this around. Please feel free to reach out to us directly at info@tandae.com so we can offer you a resolution immediately.

Kind regards
The Tandae Team

Valorada con 4 estrellas sobre 5

Lovely tan but fades quickly

Ultra dark - a lovely tan that smells gorgeous initially (but then does have the fake tan smell as it develops), leaves a beautiful end colour and fades great, not patchy or tiger bread-esque! However I purchased to fake tan before my holiday as I’d read that it doesn’t fade from chlorine or suncream but by day 3 of my holiday it had completely faded which was a shame. I followed all the recommended steps too.
Definitely recommend for a party / weekend tan but not for your holiday.
Delivery was quick too which was brilliant.

24 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

No where near the best tan in the world!

I have been tanning for 20 years and I have given this tan enough tries now. I was thinking maybe my skin wasn't prepped properly etc. but after using it several times, I just don't rate it. There are other tans out there that go on much easier and wear off much more evenly. It's years since I have tried a tan that wears off so patchy and I just wouldn't trust it on holiday! Certainly not the best tan in the world.

21 de junio de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Hi there,

Thank you for taking the time to share your thoughts. We’re truly sorry to hear that our tan hasn’t met your expectations, especially after giving it multiple tries — we genuinely value honest feedback, especially from experienced tanners like yourself.

We appreciate your point about application and wear. Our formula was designed to deliver a natural fade when used with proper prep and oil-free maintenance products, but we understand that individual skin types, climates, and routines can affect results. Patchiness is never the outcome we aim for, and we'd love to understand more about your experience so we can help troubleshoot or offer alternative solutions.

While we don’t claim to be perfect for every skin type or tanning routine, we are committed to constantly improving and evolving our formulas based on customer insight. That said, we never want anyone to feel let down, especially those who have supported us by purchasing more than once.

If you're open to it, we’d really appreciate the chance to talk further and see if there's anything we can do to change your experience with Tandae.

Warmest regards,
The Tandae Team

Valorada con 5 estrellas sobre 5

Love this tan

Love this tan! I am normally a sunbedder but I am trying to look after my skin better and after not using fake tan for 10+ years I was nervous on how to get a good looking fake tan.
The smell is unreal, so easy to apply giving a lovely even tan and didnt cling to any areas.
Very impressed with the medium mousse!

20 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Honest Review!

I had been interested in buying this tan after following the influencer for many years, loving her style & wardrobe selections, I thought I’d give her tan a go!
I really wanted to love it & thought it looked amazing on her.
Heavily promoted was the smell which I have to agree smells lovely & not like your standard over the counter tan!
As an avid tanner, I’m used to the skin prep advice but chose to follow tandae’s advice to get the same look as the influencer. Unfortunately I didn’t get the same results. I have tried the tan in ‘dark’ & ‘ultra dark’ on a few occasions.
Pros -
1. Smell,
2. glides on easily,
3. dries quickly,
4. Doesn’t fade patchy.

Cons -
1. The colour after showering is not a dark or ultra dark tan, it’s very light & in photos looks non-existent.
2. The bottle leaks & I’ve had to put it in a carrier bag when storing to stop it staining my belongings.
3. The advice is to apply 2-3 layers of tan. The amount of tan therefore used is a lot for such a small bottle. I also felt like the tanning process was so long & dragged out. I got a bit fed up.
4. Price - it’s steep for what you get!

Face tanning spray -
Despite the above, I tried the face tanning spray after seeing the results on the influencer. Again, it didn’t live up to expectations & left my face patchy, orange & just like I had put fake tan on my face, something I avoid doing. It also clogged into my pores, something it is advertised not to do.

Overall, I won’t be buying the products again. If I gained the colour portrayed I would but I honestly felt like I had put on a tinted moisturiser on my body post shower. I couldn’t justify paying that again for those results.
There’s definitely room for improvement & it might be a good idea to improve the product, let others try the tan & then re advertise. I think if the brand listen to and address some of the frequent comments about the product with a view to fixing, people would buy again!
We all need a good quality tan & I do think tandae could be it with some shaping! X

19 de junio de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Hi Rachel,

Thank you so much for your honest and detailed review — we really appreciate you taking the time to share your experience, both the positives and the areas where you feel we can improve.

We're so pleased to hear you loved the scent, the easy application, fast dry-down, and the way it fades — those are all things we’ve worked hard to perfect. That said, we're genuinely sorry that the depth of colour and overall results didn’t meet your expectations, especially after following the full prep and application advice. We completely understand how frustrating that must be, particularly when you were excited to love the product.

We take all feedback seriously and are continuously working to refine both our formulas and our guidance to better suit all skin types and preferences. In regard to the bottle leak and usage amount — these are points we are actively reviewing with our production team. And we truly appreciate your thoughts on the price point in relation to results; this is a delicate balance we always aim to get right.

As for the Face Mist, we’re sorry it didn’t live up to the results you’d hoped for. It’s designed to be lightweight and non-comedogenic, so patchiness or clogged pores isn’t something we’d expect. We’d love to investigate further if you're open to sharing a bit more detail with our team privately.

Ultimately, we're still a growing brand and honest reviews like yours help us shape the future of Tandae. While we’re sorry to hear you won’t be repurchasing for now, we hope you might consider us again in the future as we continue to evolve and improve.

Thank you again for giving us a try 💛

Valorada con 5 estrellas sobre 5

Tandae is terrific

Brilliant customer service. Even if the product was rubbish - which it most definitely is NOT - I would always hope for brilliant customer service and Tandae gives that. Whether it's because it's only a year old, or the founder is divine and would expect the same service herself if buying a product they are nailing it with the customer care and response time. Every question I had was answered efficiently and with care. Every query about application was like talking to a friend. I hope 'Amy' is a real person because she is delivering the type of customer service you don't often find these days. That makes me sound old - 50 this year - but honestly, as I get older I realise that is the point when parting with my hard earned cash. you want a proper service, with the ability to contact a person. Didn't matter there was no phone number - they were quick at responding - same day. The product itself that I use is the medium mousse. it's wonderful. if I need a deeper colour I just do two coats. I like that flexibility than buying the dark and it being more obvious I have tanned - sometimes I just want subtle colour and that's what this product gives. easy application, divine smell, face that is second to none. no tiger bread effect. my skin feels nourished and not dry just a gorgeous colour that is complimented alot. if I had to deduct a star it would be the transfer. I tan in the evening, pjs on, and sleep in it. doesn't make me sweaty or sticky.. but, my pjs are brown by morning lol. wear dark pjs you say. yes. I can. but either way, not willing to deduct because the product itself is so good. have also tried the face mist. gorgeous colour. a little goes a LONG way. over schpritzed first time but Amy has given me tips and now it's flawless. no orange tones just gorgeous glow. and now there is a divine body creme for keeping the tan up - oil free so it doesn't break down the tan. have been using it and enjoying it. gorgeous almost gel-like texture. again a little goes a long way. rubs in beautifully.. subtle smell.. will be buying it again. and the mousse.. and the face mist! basically everything. Yes, a more expensive tan than others on the market but often they run bundles - so lots of brilliant price promotions.

16 de junio de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Thank you so much for this incredible review — we’re honestly blown away! 💛

It means the world to hear how much you’re loving not just the products, but the service too. (And yes — Amy is very real and grinning ear to ear right now!). We’re so grateful for your support and thrilled Tandae has become part of your routine.

Here for you always — glow on! ✨

Valorada con 2 estrellas sobre 5

Disappointed

Received Tandae in dark. Unfortunately I’m incredibly disappointed with it for the price. Application is no problem albeit a bit drying, however it prints off on everything and develops the tan smell as any other tan. Almost all of the tan rinses off immediately as you enter the shower so it does not last at all regardless of any product usage. Nothing like my trusty cheaper St Moritz which is a third of the price, applies just the same and lasts much longer.

15 de junio de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Hi Gemma,

Thank you for taking the time to share your experience — we're very sorry to hear that Tandae didn't meet your expectations. We always aim to deliver high-quality results and understand how disappointing it can be when a product doesn’t perform as you had hoped, especially after making an investment in something new.

While many of our customers find that Tandae provides long-lasting, natural results with minimal transfer, we do recognise that self-tanning can react differently depending on individual skin types, preparation and aftercare. We also always recommend applying two layers for longer wear, as well as maintaining with oil-free moisturisers to help extend the results.

We greatly appreciate your honest feedback, as it helps us continue to grow and improve as a brand. If you would like to discuss your experience further or if we can assist you with any personalised tips, our customer care team would be more than happy to help.

Valorada con 5 estrellas sobre 5

Best tanning product available

Tandae is the best tanning product I have ever tried (I have been using fake tan products for over 15 years) leaving the most natural looking tan that actually last.

Not only are the products beyond outstanding, they have amazing customer service. I experienced an issue with delivery (delivery company/drivers fault and not Tandae) yet they still sent replacement at no additional cost and dealt with it super quick.

Cannot praise their products and team enough.

12 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very disappointed ☹️

Was so excited to use theses products bought the complete bungle and extra dark body mousse….
Was really disappointed ☹️ the ultra dark was not as dark as expected I’ve got other products half the price which are much darker and leave better colour on my skin!
Only positive is the smell very nice 👍
Won’t be making another purchase be sticking to my high street tan much better and better value.

10 de junio de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Dear Rachel,

Thank you so much for taking the time to share your feedback, and we're very sorry to hear that your experience with our products hasn’t met your expectations.

We completely understand how disappointing it can be when a product doesn’t deliver the results you were hoping for, especially after purchasing the full bundle. While we're pleased to hear you liked the scent, we’re sorry that the depth of colour wasn’t what you anticipated. We’ll certainly pass your comments on to our product development team as we’re always striving to improve.

We truly appreciate you giving Tandae a try and sharing your honest experience. If you’d like to discuss your order further, our customer care team would be more than happy to help.

Kind regards,
The Tandae Team

Valorada con 2 estrellas sobre 5

I purchased this tan because it had…

I purchased this tan because it had excellent reviews on social media and by influences. I was really disappointed as it looked amazing the first day and after that it has gone extremely patchy and tiger bread like. I bought the ultra dark mousse and I made sure I prepped my skin like I do before using any tan but it left patches everywhere and it just comes off straight away in the shower/bath. I bought it for my holiday next week so I’m not sure how will last there as I bought it to last in chlorine. However, it doesn’t even last in the shower.

4 de junio de 2025
Opinión espontánea
Logotipo de Tandae

Respuesta de Tandae

Hello Kally,

Thank you so much for taking the time to leave your feedback. We’re really sorry to hear you’ve had this experience, especially after carefully prepping your skin.

The tiger bread effect and patchiness you’ve described can sometimes be a sign that either the skin is rejecting the tan or that an aftercare routine may be unintentionally stripping it too quickly. We’d love to better understand your post-tan routine, as certain products—especially those containing oils—can cause the tan to break down faster in the shower or bath.

We strongly recommend using an oil-free moisturiser daily after tanning to help lock in your colour and keep your skin hydrated. With the right aftercare, we hope you’ll have a much better experience in the future.

If you'd like to reach out to our customer care team, we’d be more than happy to offer some tailored advice ahead of your holiday!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más