TCG Trading UK LTD Opiniones 

129
TrustScore: 1 sobre 5

1,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Zero response to emails and Facebook messages reference refund. Refund has taken over two weeks and still no sign of it. Avoid at all costs, just another scammer website. Credit card fraud depart... Ver más

Valorada con 1 estrellas sobre 5

Scam company, take deposits and then cancel orders - keeping the deposits you've paid. Host illegal gambling targeted at children and smoke around product! (all captured in their livestreams... Ver más

Valorada con 1 estrellas sobre 5

If I could give less than 1 star I would, took my pre order money, held it for 2 months then gave it back 1 week before release date. So effectively these scam artists are taking out "interest free lo... Ver más

Valorada con 1 estrellas sobre 5

Same tale as others.. Preorder cancelled a week before release with a random 'your order has been refunded' email. Multiple emails sent and all ignored, now organising a refund through my bank.... Ver más

Información sobre la empresa


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,2

Todas las opiniones

(129)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

If you buy you will feel like you have the plague and get the cold shoulder from the business after paying.

Made numerous purchases through the web site at the start… all went down hill very quickly when the owner, Damo, would smoke around products on stream. He would lie about having products so customers ordered would be delayed or not turn up at all. Subscription packs sent were always the same on the monthly packs, was supposed to be random. I agreed a trade with the owner and it took months to get what I was owed after been told I would get it… never did. Heard this happened to loads of people and people he knew too. Since that I’ve seen nothing but bad reviews on Facebook and owner apparently stole from a charity and ended up paying back when caught out. I’ve read all the reviews, the only good ones are from the owners inner circle of friends and then questions all the bad reviews saying they are not real or are fake and says there is not an order for that person. Please avoid this person/business at all costs.

21 de septiembre de 2021
Valorada con 1 estrellas sobre 5

Avoid at all costs!!

Avoid at all costs! Absolutely shocking company. Go take a look at their Facebook page - reviews turned off. Comments turned off. All for a reason - they know people will leave terrible reviews. Ordered some shining fates a while ago, the owner bragging on Facebook about how he could get stock no one else can. Was supposed to come in December but he ordered it from Israel and got “scammed”. By March I still had nothing. There was no place on the website to contact them. Had to do it all through Facebook. Basically had to beg for a refund through Facebook messenger. Not long after, they did a charity event for a kids charity where he essentially stole money from the charity hoping no one would notice. Also the admins (one being Stephanie Lennon who has conveniently left a 5* review below) asked to be paid £10 an hour to do a charity stream?! Madness. Shadiest company you’ll ever deal with. Multiple posts on other Facebook pages of people who’ve never received product or refunds. Also he does Facebook live streams where he smokes whilst opening cards that are being sent to people. Eek.

20 de septiembre de 2021
Valorada con 4 estrellas sobre 5

My experience

Purchased many products from stream & site! Received all orders, at first some stream items had taken longer to arrive than expected however received 2/3 of my evolving skies order on the day of release and the last third of the order a few days later! Also got lucky enough to win an eevee hero’s Vmax box on stream and got it in hand the other day without an issue!
I personally feel like when I initially joined there were some major issues, but from the experiences I’ve had over the last few weeks they seem to be working hard on improving which is exciting for a site with such potential!

11 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

You can't trust any positive feedback…

You can't trust any positive feedback left for this company. I've heard so much within the gaming community and this one pretty much buys reviews by promising to give things away to one lucky individual.

I had spent quite a bit of money with this company on the shining fates stuff and none of it ever turned up. I kept being told just wait 2 weeks, 1 week more, 1 week more. I contacted on their messenger until they blocked me when when asked for refund.

SERIOUSLY DON'T BUY INTO THIS CRAP. THEY SCAM AND TRY N RUN. fortunately my bank investigated and I was able to get my money back only because I documented and kept a trail and screenshot messages.

If something seems too good to be true... STAY AWAY!

8 de septiembre de 2021
Valorada con 5 estrellas sobre 5

Don't let the reviews stop you from trying them out, see for yourself!

I've had a few issues with TCG Cards in the past, and would've rated them a 1/2 back then, but if this review takes into account the past 4-5 months, I've had a 5-star service and they have improved a lot. Quite a lot of the negative reviews and haters have experienced what it was like 7-8+ months ago, and have not revisited. Their are a few things that can be improved which everyone would agree on, but the value for items and the kindness of the staff members is top notch. Thanks guys!

7 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't waste your time or money

This company usually has really good deals, but the way they run their business is abysmal. They'll take waitlists, then won't honor it even when people paid. Will run out of product to fulfill orders, but then open said products on stream. TCG has had celebrations pre-orders for weeks now, with unlimited quantities, and any other shop owner can tell you that allocations are very low. People won't get their orders in a month or two, and will have to resort to chargebacks with their bank because the company won't even process refunds for customers who have been wronged by them.

The owner has scammed charities, and refuses to admit when he is wrong. Their customer service is terrible. Their head admin and customer service representative (Stephanie Lennon) has blackmailed me over messages I've sent on their discord. I'd just recommend staying far far away from this company. They are unethical at best, and have done borderline illegal stuff within the pokemon community.

-----
Update to this review as TCG has replied. There is proof that I left on my own, and left in a respectful manner until Damo decided to start rumors of me. So no, you did not let me go. I left because you were trying to scam my best friend.

2 de septiembre de 2021
Logotipo de TCG Trading UK LTD

Respuesta de TCG Trading UK LTD

Ariadne was an admin for our company untill we had to let her go. Unfortunately taking to the internet to post this is her response.

Valorada con 4 estrellas sobre 5

Been a supporter for a while

Been a supporter for a while, don’t get me wrong other reviews reflect personal experiences. Any issues I’ve had with orders have been sorted (being honest there have only been a couple since I started buying with this company months ago) but prices are usually bang on whilst competitive with others. Can see some criticism has been taken on board and worked around towards improving, Will be getting stock again. Again not saying the company are perfect far from it and a lot needs to be addressed, however can see things are being worked on to improve service to the previous high standard. Time will tell :)

2 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pre-orders beware!

This company clearly doesn't keep up with its expected stock and doesn't fulfil orders! Ordered for a restock on 26th July and it got cancelled over a month later on 28th August. Had multiple emails of staff telling me they will dispatch it and they went and cancelled.

Cancelled my other preorders with them as I cant trust them to deliver.

2 de septiembre de 2021
Logotipo de TCG Trading UK LTD

Respuesta de TCG Trading UK LTD

Please provide us with your order number so we can locate your experience please.

Valorada con 1 estrellas sobre 5

Never Again…

My young teenage son worked hard to earn some money to buy his cards from TCG cards online. We tracked his delivery to an address the other end of the Country from us To be honest after waiting 3 weeks, 3 emails later and a couple of emails from TCG promising to send them immediately and will add a few freebies (never happened), - we had given up hope. But they did arrive eventually. Learnt a big lesson from this experience though - never again!

31 de agosto de 2021
Valorada con 1 estrellas sobre 5

I dont usually leave many reviews but…

I dont usually leave many reviews but this place is a complete joke the customer service is shocking the admin is very rude you dont treat your customers how these people do Like all the other orders here this place is shocking how is it still open really they dont reply to customers when they do its just arrogance i made a pre order got told it would be dispatched today they lied knowing it wont be dispatched they are good at taking your money this place needs to be shut down honestly the worst experience ive ever had ordering online avoid this place at all costs bunch of amateurs children could run this place better than these jokers this is how you know they are bad my name isn't even mitchel wont be ordering from this place again

28 de agosto de 2021
Logotipo de TCG Trading UK LTD

Respuesta de TCG Trading UK LTD

Mr mitchel, your order clearly showed the restock in early april, you requested a refund on the 6th april which was immediately processed. We made all customers aware of timescales at the point of purchase.

Valorada con 1 estrellas sobre 5

Placed an order with these jokers and…

Placed an order with these jokers and asked when shipment was going to take place, received no reply so I sent another email asking again and if I didn't hear anything back from them I would initiate a chargeback via my bank. Funnily enough they replied quite quickly to that and cancelled my order because "they don't respond kindly to chargeback threats". Bunch of amateurs. I would advise DO NOT ORDER from these scammers.

27 de agosto de 2021
Valorada con 5 estrellas sobre 5

Great online shop

They where able to help me with any problems I had with my order, they also do tcg live streams on twitch that are enjoyable to watch and get involved in.

23 de julio de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Have used for a couple orders

Have used for a couple orders, one quick delivery one extremely slow delivery. Products came as ordered just one delivery alot slower than it should have been.
Useless at responding to emails have 0 replies so far.
Let's hope my preorders arrive jury is out depending on how these go.

8 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company

Scam company, take deposits and then cancel orders - keeping the deposits you've paid.

Host illegal gambling targeted at children and smoke around product! (all captured in their livestreams on facebook) - they've removed reviews from facebook as they receive so much negative feedback!

Ask you to pay via friends & family on paypal!
~ they're also currently under investigation for tax fraud!

AVOID AT ALL COSTS.

23 de marzo de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más