TD Opiniones 301

Call center is so incompetent and unprofessional (a complete joke). Local branch is great, which is why I was torn about leaving this bad review. Had an account letting money sit for over 2 years and all of a sudden they started charging me a fee out of nowhere. Every time you call, they go through a Rolodex of bogus excuses of why they can’t help you. TD Bank is the worst!!! Pulled out all of my money and went to a Credit Union instead. Attempted to file a complaint with TD themselves, and was literally told I “couldn’t” because I don’t live in Canada!! Apparently if you are American they don’t have a complaint department, you can only file a formal complaint if you are Canadian. If you live in America don’t do business with TD Bank!!! Clearly they are only willing to assist you if you live in Canada!!!

I transferred ten thousand dollars from my bank account at Td bank. International to a bank. It has been.
Over three weeks and the money has not arrived it to my account. Over a week ago I spoke to a representative Of a t d bank. They said they were going to start an inquiry. It has been a week since they made the inquiry and I have heard no response. Needless to say i'm going to close my account and seek legal counsel. I have had other problems with a td bank. I had a home equity line of credit with an agreement that they would charge me a half appointment Below prime. For 3 years they charge me one half point over prime. When I told them they were improbably charging me, They responded that they were charging me correctly. When I bring the agreement down to the bank to show them the actual agreement which they have a copy of. Is after much arguing they Eventually Gave me thirty eight hundred dollars of overcharging me. I don't believe this bank has honest intentions. I think they purposely change the rate hoping I Would not notice. Seriously.

They issue the redcard / circlecard they refuse to give me a double payment refund . Criminals

I have withdrawn money from one of their ATM located at 7080 Warden Av. And it was $100 short. I have spoken with one of their Manager M.X asking to have my money back, he said i had to call the complaint line which i did and it was denied. I have also asked them to watch their cameras & count money from their ATM they refused. That bank stole the money i have earned working hard

Maspeth Td bank needs more workers a better manager because every time I go in there for my parents the manager is sitting on her throne doing absolutely nothing I go in every other day and it looks like she never moved from her throne more tellers they look over stressed over worked customer service the same and th eres one girl she need to be nicer has an attitude thinks who she is and way to much makeup and doesn't know anything.

It's with great disappointment to report my terrible experience with TD bank. I had to change my travel plans with my wife as we experienced a family emergency that demanded our attention in early May. I canceled my airfare with Icelandair, was told I would be given a full refund, only to then be told I wouldn't receive the full refund and only would see my taxes refunded. I tried calling the company's headquarters, with no luck. I also tried discussing this matter with customer service in the US, which yielded no constructive results (they were powerless to help me). TD Bank issued a provisional credit and I never heard back about any request for further information.

Now TD bank has reversed that provisional credit, claiming Icelandair has full license to abuse me as a customer. This is not only in violation of the Fair Credit Act, but violates my trust in the institution that I've relied on for so long as a TD customer.

I'm afraid if this isn't resolved, I must close all of my accounts, report TD Bank to the authorities, and go to the media with my story.

TD Bank has the tagline "America's most convenient bank." This is not true if you are small business owner. They have zero customer service skills, incompetent assistants that don't advise you how to manage their complexities and then charge you an arm & a leg to do the most simple transactions. I am leaving them for good and never looking back.

TD bank in North Haven have a new manager and assistant manager. Service by assistant manager is in need of a refresher course. The assistant manager and manager were supposed to return my call after meeting with the assistant manager at noon yesterday. I was told they would get back to me shortly. I have a personal and a business account and a day later I am still waiting for the call!

My wife ( age 65 ) and I ( age 67 ) were trying to consolidate our investments - 3 IRAs and one stock
Fund.
The IRA accounts moved over smoothly. The stock account from Wells Fargo also moved over but we were taxed on the capital gains. I am not a finance person and assumed that the money would move from one firm to another without being taxed as we did not take possession of the money - just got a check that was sent to us and we signed it over to TD Bank.
Our Financial Advisor that worked with us never made it clear about any possible taxes or tax implications.
I feel I was duped and all they were concerned was getting my money under their control.
I trusted a Financial Advisor at a bank - my mistake.

I honestly feel bad leaving a poor review and never do but enough is enough. Some of the branch customer service folks are kind enough but it scarcely makes up for the incompetence of the overall system. Lost payments, mistaken info, impatience customer service not to mention the folks that just don't listen. It's too late for me, I already took the HELOC after 6 months of paperwork, I'm stuck, but RUN while you have the chance, hope to save you the hassle...

Absolutely a trash bank... Their website doesn't seem to work for me half the time. They charge for every thing i do , such as sending a e-transfer and even a $5 charge for cancelling a e-transfer. customer service through the phone is trash too. I honestly wish i never even bothered to bank with them but because my situation I'm stuck with these clowns. DON'T BANK WITH TD ESPECIALLY IF YOU HAVE A BUSINESS! There is so much more to complain about but i dont wanna waste my time and energy on this.. i don't normally write reviews about any business good or bad ... but i'm so heated right now i had to write something because of constant disappointment.

Horrible experience! Opened a new account, bank lost account. I have my account number but TDbank says the account doesn’t exist! So they said to open the account again. I attempted to and the computer wouldn’t allow me to because it’s a DUPLICATE account! Duh!!!!! I thought it didn’t exist? 🤔 I also have screenshots that show the account number was issued. Talked to three supervisors and none had any interest in adequately addressing the situation. Most convenient bank in the world? Ha! B.S! I will take my six figure balance and open my account at a bank that can be trusted and not with these clowns. Go elsewhere! What a waste of time and so unprofessional.

Paid for first row and all we can see is security atanding in front of you and no view of the stage, ridiculous have security sit in chairs so people can see over them.

Let me explain my sad story...

I bought my truck Jan. 2021. My credit history with TD Auto Finance is 100%. In 3 years and 4.5 months I asked for an extension last August. Ive never even asked for an extension befor or after until approx two weeks ago. In the event of an extension, they still collect interest and simply add the payment on the back side of the loan. They make more money in the long run but it obviously helps the consumer in the moment.

Well... my wife's sister recently passed. She lived in the USA, but she's Hispanic and her family lives in Mexico. Her sister was 53, the oldest sibling and their rock... Obviously her immediate family was destroyed. It meant everything to my wifes mother, sisters, brother and nieces/ nephews to get her body sent back to Mexico for a proper service/ memorial and have her body buried there. Unfortunately, this was put basically all on me. It's not cheap and stung financially but felt I had no choice. They don't live in complete poverty, but rather poor.

I called a few of my bigger loan creditors and EVERY SINGLE ONE showed sympathy and heart and gave me a simple one month extension without any problems EXCEPT for one. Even after asking one single time in almost 3.5 years TD Auto Finance said NO. It didn't matter. They basically stated circumstances don't matter (my wifes deceased sister didn't matter) and policy states they can only give one extension in a 12 month period. I reiterated in almost 3.5 yrs I've only asked one time. It didn't matter.

TD Auto Finance, I have a wife and two children. Again, my payment history as reflected on all three major credit reports shows 100% positive with you and my other debitors. We are also trying to buy a home in the near future and don't need you to devastate me on my credit report. But SCREW YOU. I will refinance very very soon and NEVER consider doing business with you again. I will also give my review on every site that accepts business reviews to know what happened and what kind of a company you truly are.

I have been actively trying to improve my credit for over 5 years with 0 missed payments but based on my past, they continue to decline my request for a credit card (even a guaranteed cc) the agents I've seen at the branch are unhelpful and don't do any more than they have to, to help. They dont give me any suggestions or precise reasons why. Instead, they just remind me that my credit is bad. Terrible. I though TD was better than other banks and they have been until recently but they are all the same. All I want to do is get a credit card to better my credit score but they are unwilling to help. FAIL.

TD filed an ACH dispute for me about a global transfer that does not work. Then they closed the dispute without investigation, advising or coming up with a solution. There is no customer service, no review by them, no follow up, no global transfer and no communication with customer.

I was about to deposit money but could tell there was a problem.
I asked twice what was 'wrong', and finally told them to 'Stop' and explain but was ignored.
The staff later confirmed they knew they were
putting my money into a frozen account and it was gone!

"I receive exceptional customer service from the staff at my branch at 1096 Lansdowne Street West, Peterborough. As a coin collector, I visit the branch from Monday to Saturday and the staff members, including Mariya, Landree, Lindsay, Sanron and Melisha, always check the coin slots to see if they have any coins I am looking for. They greet me by name with a smile, which makes me feel valued and appreciated."

The worst TD with the WORST management
Mel Shemshedink, Commissioners Rd ,London ontario
Honestly, I have been dealing with TD for more than 15 years but Never Ever see BAD service operating but POOR RUDE disqulaified management like this branch before.
Every two weeks I deposit my cheque from same place same account same owner and almost same amount , and usually when I deposited anywhere no problem in seconds . But when I deposited in this branch I had to wait at least 10 minutes keep checking for the cheques ,dealing with you like you fake your cheque !!!
And keep asking you stupid questions, like where you live,...
They don't have any professional background to just look at the history check the deposits history which no change in months !!!
The only branch I feel the employee are getting non sense in dealing with customers because the non sense manager she leads them. Poor employee and I'm changing my bank for sure . And hopefully TD look one time to Google review and take an action and sending auditors which Obviously would detect the issue there and hopefully we see new manager there soon.
The one in highbury and Fanshawe is amazing with an amazing manager lady ,don't know her name but I had an issue before in my cheque and was a big issue (letters in name ). But because she is professional and expert could figure out the mistake and the solution right away and releasing my cheque right away. Amazing service in highbury and Fanshawe one.

TD Bank on Belmont ave in Haledon, NJ...is the worst bank ever, the ATM's never work and is always broken and when you go inside to do a transaction the Tellers are rude and have attitudes. Customers should be greeted with a good morning or hello but instead the tellers act as if they don't want to be there. forgot to add they are very slow.