Banner for Team Cycles

Team Cycles Opiniones 813

TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great range of bikes and accessories. Easy website to navigate plus you get loyalty points that convert to money off your next purchase. Delivery was excellent, all delivered within days, securely an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently opted for an ebike, which I bought online but the service was second to none when I went to collect it. Liam took all the time I needed to go through the features and nothing was too much... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely unbelievable service from start to finish, genuinely incredible. I ordered 2x bikes on a Sunday afternoon, one being a e-bike, both delivered pre built & ready for action Tuesday morning. T... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly, helpful, but more importantly, very knowledgeable. Shop has good and varied stock, with enough mechanics for quick turnaround with repairs.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas
  2. Servicio de alquiler de bicicletas
  3. Tienda de accesorios para bicicletas
  4. Taller mecánico
  5. Tienda de artículos para deportes al aire libre
  6. Tienda de deportes

Escrito por la empresa

Team Cycles is a cycling retailer with stores in Gateshead and Kielder Forest, alongside a fully stocked online shop. We offer a wide selection of bikes, cycling clothing, accessories, and parts to cater to riders of all abilities, from casual cyclists to serious enthusiasts. Our workshop and servicing team provides expert maintenance and repairs, ensuring every bike performs at its best. From routine tune-ups to full overhauls, we use the latest tools and techniques to keep your ride smooth, safe, and reliable. Whether it’s a minor adjustment or a complete servicing, our skilled technicians deliver fast, professional service. For those looking to explore without committing to a purchase, our bike hire service is perfect. We offer a wide range of hire bikes for road, trail, and mountain cycling, tailored to suit different skill levels. To make travel stress-free, we also provide travel case hire, so you can safely transport your bike anywhere in the world! With a focus on quality, expertise, and convenience, Team Cycles is your one-stop destination for cycling gear, advice, and support, online or in-store.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

813 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 55% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Variation in Price

I would not even give this company one star. I took my bike in for repair and they gave me a cost of £150 when i went back to pick it up the cost was £250 they had not even contacted me to inform me of the price change otherwise I would not of let them continue with the repairs. Then they have the nerve to offer me £1.50 off my next repair they are having a laugh

17 de enero de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for your feedback, Dennis.

It appears this review relates to work carried out some time ago, as our last contact with you was in October 2025, around six months ago. According to our records, we quoted £150 plus the cost of parts for the job, so it seems there may have been some miscommunication on both sides.

We also carried out additional repairs for you at no charge to ensure you were fully satisfied, which is why we were a little surprised to see this review 6 months after the work was completed and after we had provided further assistance.

I will remove your loyalty rewards account now and make sure you do not recieve any further communication like that from us again.

If you require any further support, please don’t hesitate to contact us via email at sales@teamcycles.org

Thank you Team cycles

Valorada con 3 estrellas sobre 5

+ Item arrived promptly

+ Item arrived promptly, a good price with an extra discount.
- Unfortunately the item wasn't useable with the bike computer screen unreadable in a variety of weather conditions. I tried to return the item as its useless for task purchased but they were unwilling to accept the return so now in dialogue with the manufacturer.

7 de abril de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for your feedback.
Unfortunately, electrical items are not eligible for return once the factory seal has been broken and the product has been used. As a result, we would be unable to resell the item as brand new. We trust you understand that receiving a used product when purchasing a new one would not be acceptable.

Thank you,
Team Cycles

Valorada con 5 estrellas sobre 5

Great staff.

Really friendly, helpful staff, nice shop.

9 de abril de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for the excellent feedback !

Valorada con 5 estrellas sobre 5

Great range of bikes and accessories

Great range of bikes and accessories. Easy website to navigate plus you get loyalty points that convert to money off your next purchase.
Delivery was excellent, all delivered within days, securely and easily tracked. Highly recommended.

8 de abril de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for the excellent feedback !

Valorada con 5 estrellas sobre 5

Good service from Team Cycles

Easy ordering process, quick delivery and item was exactly as expected. Good service from Team Cycles. Thank you.

9 de abril de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for the excellent feedback !

Valorada con 5 estrellas sobre 5

Friendly and excellent service.

Friendly, helpful, but more importantly, very knowledgeable. Shop has good and varied stock, with enough mechanics for quick turnaround with repairs.

8 de abril de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for the excellent feedback !

Valorada con 5 estrellas sobre 5

Good choice of kit

Good choice of kit. Easy to order, arrived next day.

1 de abril de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for the excellent feedback !

Valorada con 5 estrellas sobre 5

Very helpful sales assistance when…

Very helpful sales assistance when looking for e-bikes. Followed up by equally supportive help with getting the right accessories.

1 de abril de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for the excellent feedback !

Valorada con 5 estrellas sobre 5

Very fast delivery

Very fast delivery, great communication and good price - I would definitely use them again.

7 de abril de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for the excellent feedback !

Valorada con 5 estrellas sobre 5

Very happy !

Very happy with the prompt service from Team Cycles . Reward points make a good bonus too ! Would recommend highly.

30 de marzo de 2026
Logotipo de Team Cycles

Respuesta de Team Cycles

Thank you for the excellent feedback !

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más