Beware! Using this company in the uk will mean you pay an additional unexpected VAT/import duty bill which they will not tell you about
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Consulta las opiniones de los clientes
The correspondence is a little confusing. I paid for early shipping. Then I made another order a couple of days after. Then I was informed both orders would be sent on the 15th of April. When I questi... Ver más
Great and quick communication, awesome design skills and super fast shipping. Product looks exactly as expected and I know are good quality as have socks from 5 years ago that are still going strong.... Ver más
Great communication fast responces and products were beter that i expected. Really pleased . So many people commentes and asked who made them i have allready refered a handfull of people. Thankyou i... Ver más
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Información sobre la empresa
Escrito por la empresa
The only custom socks built to handle the demands of modern teams, both on and off the field. We're on a mission to take custom socks to the next level. Join the team.
Información de contacto
281A Hargreaves St, 3550, Bendigo, Australia
- 1300 540 285
- socks@teamfeet.com
- teamfeet.com
3,6
Medio
179 opiniones
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Beware
Beware! Using this company in the uk will mean you pay an additional unexpected VAT/import duty bill which they will not tell you about
1 de diciembre de 2025
Opinión espontánea
Delays in shipping.
The correspondence is a little confusing. I paid for early shipping. Then I made another order a couple of days after. Then I was informed both orders would be sent on the 15th of April. When I questioned why I paid for faster delivery only the first order was shipped on 15th and the second still hasn’t been shipped. I would like more clarity on expected ETA once orders are finalised just so I can ensure I make orders on time when I have events coming up.
16 de abril de 2024
These socks are perfect
These socks are perfect! The design is spot on! And the socks are very comfortable. I’m extremely pleased!!!
12 de abril de 2024
Always great customer service through…
Always great customer service through the process. Timely replies and everyone is always willing to help make orders go smoothly.
24 de marzo de 2024
It be great dealing with team feet
It be great dealing with team feet. Hassle free n quick delivery…
24 de febrero de 2024
Helpful, friendly staff
The staff at Team Feet were really helpful and friendly, and very quick to respond to queries and requests.
23 de noviembre de 2023
Respuesta de Team Feet
Thanks Kim! The team have advised you were an absolute pleasure to work with 😊
Helpful & Customer Orientated Company
Very receptive & helpful to customers. Changed design when required & communicated very well. Socks arrived without issue & we are very happy with them.
26 de enero de 2024
Easy process + Prompt turnaround
20 de noviembre de 2023
this product was awesome
this product was awesome! perfect to the design and looked great!
10 de octubre de 2023
Fast processing of the order
Fast processing of the order. Very good quality socks and print. Will order again
27 de noviembre de 2023
Excellent to deal with
Excellent communication, fast delivery and a great price!
7 de septiembre de 2023
The sizing chart was way off
The sizing chart was way off. The socks are significantly bigger than described and have been very difficult to sell.
7 de noviembre de 2023
Respuesta de Team Feet
Hi Nicole, thanks for your feedback. I checked in with our support team who advised that you hadn't reached out to them about this issue.
Both the lengths and sizes of our socks are regulated, so while an elastic product should have a degree of expansion they should certainly not venture far from the measurements they're made to.
As all socks are made-to-order we always advise customers to contact us first if they detect any issues so that we can address this with our factory team directly.
Will you a different company next time.
Very specific proof updates had been given a couple times but then still needed revisions. Once payment was made and the print sample was designed the proof updates did not get taken care of. More emails sent, many weeks went by then I had to reach out again to make sure things were moving along. Then again one of the changes did not get made so another sample proof had to be done. Keep in mind, all the changes were the same throughout this process with screen shots included.
Finally received our order and they are just “ok”.
27 de octubre de 2023
Respuesta de Team Feet
Arghhh, 1 Star! That's never good. Appreciate your feedback though. Occasionally some requests can require a fair bit of back-and-forth if they test the limits of our manufacturing capacity. We're happy to test things out in the pre-production process, but they may require additional adjustments and resampling. While this may elongate this part of the process, it means that we can dial in a better design that both meets our client's needs, while also being reliable from a production standpoint.
Knee High socks can sometimes present a challenge if you wish to place your artwork towards the top of the sock, primarily because leg thickness at this point can vary greatly between individuals. While the socks won't have issue stretching to meet thicker legs, the artwork applied will also stretch with the sock material.
I'll deep-dive into your request with the team to see what was discussed and what we can improve on.
As the for the socks themselves, if there are any deviations between what was approved and what you received then you'll need to reach out to our support team.
Great product quick turnaround
20 de octubre de 2023
Great quality and customer service
Great customer experience. The quality is excellent also.
15 de julio de 2023
Respuesta de Team Feet
Thanks for the positive words Allison, much appreciated!
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