The Golf Club 

Gracias por visitar Trustpilot. Lamentablemente, no se pueden publicar más opiniones en esta página, porque el sitio web de la empresa ya no existe. Si tienes alguna pregunta, contáctanos.

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a Mizuno single iron 3 months ago. Have not received the club, no refund, no reply to my many inquiries or request for refund. Do not order anything online from this company. My only recourse... Ver más

Valorada con 1 estrellas sobre 5

if you expect performance do not buy from this site. Received damaged merchandise. Sent multiple e mails no response until I got pay pal involved.. Had to return my club at my expense. Waiting for a p... Ver más

Valorada con 1 estrellas sobre 5

Ordered a FootJoy pullover thru them on February 19th '23. Said it would take two weeks to deliver. I received no shipping updates within those two weeks. I began emailing and received a response on... Ver más

Valorada con 1 estrellas sobre 5

Scam operation. Ordered head covers but never received them. The “chat” Option on their website is a fake. Sent email and got no response. I suspected something was up when the first and only email... Ver más

Información sobre la empresa

  1. Tienda de deportes
  2. Club de golf

Información proporcionada por diversas fuentes externas

The Golf Club is located in Austin, Texas in the beautiful Texas Hill Country. Specifically, we are located at 1315 W. Ben White Blvd., Austin, TX 78704. Please come visit our showroom and see the wide assortment of New and Used or Pre-Owned Proline Golf Equipment. You can also take a peek at our store by visiting us on Google Maps.


Información de contacto

Todas las opiniones

(372)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I did not receive the shoe i …

I did not receive the shoe i ordered.... I needed a golf shoe; so to avoid the hassle and time of processing a return, I didn't send them back. But I would have MUCH preferred the shoe I ordered over what I got.
The golf bag is very nice. The shoe is fine but I wanted the other footjoy.

24 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

The company made it easy

The company made it easy. I was a little concerned ordering from a company with which I was unfamiliar however, I got the product I wanted, in a very timely fashion and at a competitive price. In my mind....a winner of a deal, and now a place I would consider a "go to."

24 de julio de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Definitely Stay Away from this Company ... Poor Customer Service!

Definitely would not suggest doing business with this company.

I received the wrong shaft on the golf club I ordered and I did not receive the club golf cover.

Upon receipt of the item, I immediately contacted the owner / customer service and let him know that I desired to return the item and I was going to order the item from another company. I requested an RMA / Return shipment label.

Instead of sending me the return shipment label, I was sent a head cover.

I contacted customer service / owner again and requested the Return Shipment Label as most respectable companies provide with no questions asked in many cases.

Never received the Return Shipment Label (nor even a response) so I had to put a hold on the credit card charge and shipped it back to The Golf Club at my own cost.

I requested a credit to my account for the shipping cost, but I have been ignored for roughly 3 weeks now ... still no response!

I looked up this companies BBB records and I found that there are unresolved issues with other customers as well.

Bottom line, I would not recommend doing business with this company as satisfying the customer is not the first priority ... and I will share my unsatisfactory experiences with others as well!

23 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time Buyer

Ordered a 5 iron ping green dot ,the 26th of june got it july 20.Great club .My set didnt come with a 5 or below .Took longer than i hoped for just me being not patient...Yes i would buy from them again no problem...

21 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! They have great prices on clubs and clothing. Got my women's irons quickly and efficiently. Highly recommend The Golf Club! Customer service was great

20 de julio de 2017
Opinión espontánea
Valorada con 2 estrellas sobre 5

Received the wrong sized pair of shoes

Received the wrong sized pair of shoes. Called the store and person who answered said all will be taken care of. I asked him for a confirmation email on when my correct shoes will be coming and what to do with the incorrect pair. Still waiting on email, tried calling them but received no answer. Selection and price is good but the customer service needs a lot of work. I should not be the one trying to get updated information, they made a mistake and do not seem to urgent about it. Not sure if I will buy here again.

19 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Exactly what I ordered and the customization was on point. Would definitely buy from this site again!

18 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was a seamless process from ordering …

It was a seamless process from ordering to receiving the product. I ordered a single iron and it was easy to checkout and I had it wishin a week. This is a great site and company to buy from

18 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Callaway Complete junior set

We purchased this set of clubs for our son. They are a great quality club! The price was cheaper then in the golf stores along with free shipping made this purchase a win, win!! Our son is very excited and they fit him perfectly!

16 de julio de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

I did not have a good experience with …

I did not have a good experience with my order from you. I ordered 5 shirts for my husband's birthday, 9 days before it. I received one really quickly. I got a message that one of the of the shirts I ordered was not available in the color I chose. I was offered a different color and agreed to get it. My other 4 shirts were delayed being sent and did not arrive in time for his birthday. On top of that, the replacement shirt that was offered was not even in my second shipment, although your system showed it was shipped. I had to reach out to you to get it sent out, even farther away from his birthday. After everything was received, my husband did not like 2 of the shirts. I called and found out I have to wait for an RA# and send each back to 2 different places, plus pay for 2 different packages of shipping. I do a lot of online shopping and this is the worst return policy I have experienced. I will not be ordering from you again.

14 de julio de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

10 dollars for shipping

10 dollars for shipping, NEVER AGAIN

11 de julio de 2017
Opinión espontánea
Logotipo de The Golf Club

Respuesta de The Golf Club

Hello Mr. Burns,

Yesterday, we received a negative review on Trust Pilot from you stating, "10 dollars for shipping, NEVER AGAIN".

We were wondering if you had our company confused with someone else. As you can see from your order history, you were only charged $6.00 for shipping for your order.

I understand that many companies offer free shipping for orders. And, we offer free shipping for orders over $99.00. But, your order was for two pair of socks. The order was for a total of $31.98. If you had exceeded the $99.00 limit, we would have gladly shipped the items at zero cost to you.

We are a small company in a increasingly difficult industry. We are just trying to stay employed. Although, your feedback is valuable and we take it very seriously, we feel that we did everything as a company to ship your order quickly and efficiently. But, reviews like yours influence buying decision from customers.

We would ask that you edit your review to be more positive if you feel you may have incorrectly reviewed our company.

Thank you,

The Golf Club

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más