TeeTurtle Opiniones 

3598
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ich habe zum Geburtstag meines Sohnes ein Mysterypack für Herren in XL mit drei T-Shirts gekauft. Zusätzlich ein extra T-Shirt in premium Qualität, weil ich speziell das eine Motiv für ihn haben wol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used this company a few times, most recently last month. I love their designs and find their tee quality is good too, and the designs launder well. I've not had problems with orders not being del... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ich habe bereits viele Sachen von Teeturtle und war bisher zufrieden und liebe die süßen Designs, jedoch hat die Qualität ein wenig nachgelassen oder ich hatte einfach Pech mit ein paar Sachen. Zude... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Soooo cute! Been admiring their adorable shirts for ages, but always bit cautious of over seas companies. Well these guys delivered! Bought several gorgeous good quality shirts for the whole family a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de serigrafía
  2. también en la categoría
  3. Tienda de ropa

Escrito por la empresa

TeeTurtle's mission is to create products that bring people together, promote self-expression, and foster genuine moments of delight. We began as a t-shirt company in 2012, when our founder, CEO, and head turtle, Ramy Badie, began selling his award-winning designs as adorable, funny, pop culture t-shirts. Today, we also make award-winning games, and are the original creators of the Reversible Octopus Plushie that has gone viral on TikTok!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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3,7

Todas las opiniones

(3598)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The whole experience was amazing

The whole experience was amazing! The quality of the tshirts was awesome, there was good tracking the entire time, and the people were always there to help answer any questions.

29 de marzo de 2022
Opinión espontánea
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Respuesta de TeeTurtle

Ahhh, thank you so much!! We're pumped to hear your experience was fabulous. <3

Valorada con 5 estrellas sobre 5

Great products and customer service!

I ordered a set of 2XL tees for my niece for Christmas. One of them was marked correctly on the shirt, but had the wrong tag on the front so it wasn't the correct size. Customer service quickly shipped me a replacement and it made it in time for gift giving! The artwork is beautiful and the tees were a huge hit! Would definitely recommend them to anyone!

25 de marzo de 2022
Opinión espontánea
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Respuesta de TeeTurtle

We understand just how time sensitive gifts can be. Glad to know the customer experience turtles turned things around for you!

Valorada con 5 estrellas sobre 5

Customer service saved the day!

I was about to give up on TeeTurtle, but customer service saved the day! I had ordered a t-shirt for a friend's birthday and it was supposed to have arrived weeks in advance. Then I noticed it still hadn't arrived the week of the birthday and it looked like it had either gotten lost or possibly never even shipped. I was very disappointed. I quickly reached out to customer service and they responded within a day. They helped get the shirt sent immediately after and even helped expedite the process. Thanks to their quick responses and working hard the shirt was able to arrive in time for my friend's birthday after all! I really appreciated customer service checking-in and providing updates to make sure the shirt arrived in time. Thanks to them I'll be a returning customer.

18 de marzo de 2022
Opinión espontánea
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Respuesta de TeeTurtle

We know stressing over a late or delayed package is never enjoyable. It's lovely to hear that our customer experience turtles turned that around for you, Jill! Happy birthday to your friend, please tell them we say hi! <3

Valorada con 5 estrellas sobre 5

Perfekt abgewickelt

Das erste Mal bei TeeTurtle bestellt. Das t-shirt wurde nach 9 Tagen nach Österreich zugestellt, habs gleich probiert und es passt wie angegossen! Das Motiv ist super niedlich! Ich bestelle wieder! Danke TeeTurtle!

11 de marzo de 2022
Opinión espontánea
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Respuesta de TeeTurtle

Vielen Dank für die netten Worte, und ich bin so froh, dass der Versand schnell war und die Größe des T-Shirts perfekt passt! Wir freuen uns zu hören, wenn unsere Designs Menschen glücklich machen!

Valorada con 5 estrellas sobre 5

Best customer service ever

The customer service is excellent. I had some problems with my local Post Service (they charged me the VAT again), so I contacted customer service. They were very kind and incredibly helpful, sent me the missing information and documents, so it was easy to resolve the problems. They really cared about me as a customer, it was probably my best experience with any kind of customer service.

10 de marzo de 2022
Opinión espontánea
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Respuesta de TeeTurtle

YAY!! This makes our day to hear! We are shell-ebrating that we were able to give you the best customer experience! Thanks so much for your review! It means the world to us <3

Valorada con 5 estrellas sobre 5

I love you guys

Tee Turtle's customer service is amazing. They have managed to provide me with quick turnarounds and even went the extra mile to locate a "neigh" button for my classroom after the cleaning staff accidentally broke mine. My students love it as it took the fear of wrong answers away. If someone messes up a math problem, to hear "You lose! Good neigh sir!" or "That's a swing and a miss" makes them laugh and they no longer feel embarrassed if they aren't perfect every time.

During indoor recess, they love playing Unstable Unicorns, which is teaching some of my spectrumy students how to work and play with others.

Keep making great quality products and keep up the good work. Thank you ever so much from the bottom of this 5th grade teacher's heart!!!

16 de febrero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

We're welling up over here! We love that your students love the neigh button and that it helps take the pressure off when they're called on. Unstable Unicorns sounds like a great recess activity, your students are lucky to have such a fun teacher!

Valorada con 5 estrellas sobre 5

I love this company

I love this company. They have great quality clothing, cute designs, and a great fit. They recently started to donate some of the proceeds to a charity of your choice.

10 de febrero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

We're so glad you noticed the new donation option at checkout! We're very excited to be able to give $1 from each order to charity, and can't wait to see how the dollars start to add up. Thank you for your support <3

Valorada con 5 estrellas sobre 5

Epic Products

It was very good, I live in another country and my order although took a month or two was as quick as you would expect due to covid and the shipping industry being fairly slow. The products are good quality and the website is very easy to use. No complaints at all, awesome website to buy from 👍

9 de febrero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

Kia Ora Liam! We appreciate your patience while you waited for your order to get to you in NZ, it's definitely a long trip! We're doing some research into other international shipping options this year, and hope to find some speedier options to offer. We're glad to hear you had a good experience overall, thank you for sharing!

Valorada con 4 estrellas sobre 5

Good Experience!

Good Experience!
Some items don't match the sizing guide offered online but are good enough quality otherwise. And checkout is nicely organised.

3 de febrero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

Hiya Alberta! Thank you for taking the time to share your feedback about the sizing, quality, and checkout experience. We’d love to collect more information about any sizing issues you ran into for our quality control team. If you haven’t already, please reach out to our customer experience turtles so we can make it right!

Valorada con 5 estrellas sobre 5

Nice and kind company with amazing Customer Care

Hi Guys,
I just want to mark how amazing is the customer service and how they care for people!
My wife bought a gift for me from their website and she was afraid it went lost or got stuck somewhere (according to the tracking number)
She wrote to TeeTurtle and they sent immediately a second item that arrived in a short time.
After 1 month arrive also the second one and my wife wrote to them in order to pay for the additional item, since we got two of them.
They replied that it is a gift from them to ask sorry for the delay and they don't want money!
All emails from them were always very very warm and kind and they didn't allow even us to pay for the additional item, even if we received two of them in the end!
I really appreciate their style and I wish that all companies are like them!

2 de febrero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

We know a lost order is usually not a fun experience, but we’re proud that our team turned yours into a positive one. It’s a pleasure to know that they made things right and that you are enjoying the extra goodies!

Valorada con 5 estrellas sobre 5

Fantstic store with the best costumer service

This store is wonderful, their customer service is spectacular and very professional.
As for the products, these are of fantastic and with a very good quality and durable, so if you want adorable plush dolls and t-shirts with great designs, this is the right place, not to mention that the customer service is one of the best you can find in all the world.
So if you can buy something in teeturtle do it! you will not regret it

26 de enero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

Alejandro, you’re gonna make us cry with all of these kind words! We appreciate you for being a part of the TeeTurtle community. <3

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

I once received my first Teeturtle shirt as a gift from a good friend of mine. I've been hooked every since. I have bought shirts and plushies on their website and also at the NYComic Con. I've never been disappointed at the price, quality and shipping speed.
Just recently, I did something I never had to do before, I contacted customer service. Unfortunately, I had my Teeturtle package stolen from my front porch; right in front of 2 cameras! I saved the footage and filed a police report. I took a chance and e-mailed Teeturtle in hopes to be able to replace the stolen teeshirts, two of which were a birthday present for my daughter. Tyler answered me back in less than 24 hours and quickly said "I'm happy to send a replacement". I gave him a safer address to send and the shirts were sent within 3 days. I was willing to send the proof of the theft, but he didn't even need it. Tyler was so kind, understanding and efficient. Teeturtle didn't have to replace the shirts for nothing, but they did, no questions asked. I am absolutely delighted to write this review and I will of course continue to do business with them.

25 de enero de 2022
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

We're so happy to hear that Tyler was able to get these gifts replaced for you in a timely manner! Sadly we understand that porch bandits are out in full force during holiday season and we want to make sure our customers get the items that they've ordered from us. We're glad to hear you took the time to file a report with your local PD, hopefully it saves future packages from the same sad fate!!

Valorada con 5 estrellas sobre 5

Best customer service experience

Ordered a bunch of cards. My local post-service messed up the taxes (it was already included in the order total when I paid online) and because of them I had to double pay it. Asked the customer service for help, they replied in about an hour on a Sunday (!!) morning (how awesome is that) providing actual useful documents and such. Fast forward one day my post-service doesn't accept my appeal (usual incompetence on their side) so the teeturtle customer service refunded me the whole tax and shipping I paid for them within minutes. Very fast response time and generous, useful help from them. Would recommend for anyone!

24 de enero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

Import tax laws have changed so much in the last 12 months, and we understand the process can be a bit of a mess! We've done our best to make our checkout experience seamless by collecting VAT up front for most destinations in Europe, but still see the occasional hiccup with the local postal service. We're glad the team was able to provide you with the info you needed, hopefully the process is smoother next time!

Valorada con 5 estrellas sobre 5

I bought a t-shirt

I bought a t-shirt, which got lost in transit on the way to me. And after a while of no updates from the shipping company I contacted teeturtle. They were really fast and easy to deal with. They gave me options if I wanted a refund or a different t-shirt as mine had unfortunately sold out. They also added a plushy to apologize for the delay. It's the best customer service I've ever experienced. I'd buy from them again and would highly recommend.

23 de enero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

Lost packages are the worst! We love creating new t-shirt designs every week but it does sadly mean that when a design sells out, it's sometimes gone for good. We're pleased the team was able to give you plenty of good options for how to get a new replacement package. Thank you for sharing your experience with us!

Valorada con 5 estrellas sobre 5

I recently placed an order for 3 items…

I recently placed an order for 3 items (a wish list from my son for his birthday). When I received the package, one of the item's packaging had split open, causing a few of the pieces to break. The box had been packed with bubble wrap. I normally wouldn't have minded,but I didn't want to give my son broken pieces. I reached out to Tee Turtle. The response was very quick and better than I expected!! I received a new product (fully intact), ready in time to give my son! Thank you, thank you! I will be ordering again in the near future. Tee Turtle is a top-notch company and I wish them a successful future. From a new #1 fan!!

21 de enero de 2022
Opinión espontánea
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Respuesta de TeeTurtle

We're happy to hear the team was able to replace the broken item before you gave it to your son! Thank you for sharing this kind feedback with us.

Valorada con 5 estrellas sobre 5

My bungle, all sorted.

I made a bungle with my order and Shelby Turtle went above and beyond to sort it for me.
I waited till after Christmas to write my review so I could get feedback from the recipients and everyone LOVES their stuff (tees, socks, pins...).
Thank you so much!

28 de diciembre de 2021
Opinión espontánea
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Respuesta de TeeTurtle

Yay!! We love it when fans gift our products to their loved ones - we truly think we have something for everyone. We're pleased all the recipients were happy and so glad we were able to sort things out so that everyone got their goodies!

Valorada con 5 estrellas sobre 5

Tee turtle is awesome

Great products (I've only purchased t-shirts) that last for YEARS, and awesome customer service.

22 de diciembre de 2021
Opinión espontánea
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Respuesta de TeeTurtle

We're psyched to hear our t-shirts have withstood the test of time! Thank you for being an awesome fan <3

Valorada con 5 estrellas sobre 5

Sehr gute Kulanz

Nachdem mein erstes Paket von Teeturtle nicht ankam (beziehungsweise laut Sendungsverfolgung zu mir zugestellt wurde, keine Ahnung was der Paketbote damit gemacht hat), und DHL mir nach etlichen Anrufen mit gegensätzlichen Aussagen zum Status des Pakets nach über einem Monat nicht helfen konnte, hat TeeTurtle mir direkt angeboten, den gleichen Inhalt kostenlos nochmal zu schicken.
Ich sehe hier andere Bewertungen mit einem ähnlichen Problem, ich kann TeeTurtle hier aber nur loben für ihre Kulanz und Mühe. Die können ja nichts dafür dass Versandunternehmen in Deutschland schlecht operieren und einzelne Paketboten Pakete unterschlagen oder wegschmeißen.
Ebenfalls positiv: TeeTurtle klebt, anders als die meisten US amerikanischen Verkäufer meiner Erfahrung nach, tatsächlich die erforderlichen Unterlagen außen auf das Paket, sodass man nicht zum Zoll laufen muss. Hier kann Zoll tatsächlich über DHL abgewickelt werden und das Paket kommt zur Haustür.

Produkte sind sowieso super süß und gute Qualität.

21 de diciembre de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir verstehen, wie stressig das Einkaufen aus einem anderen Land ist und leider schließen nicht alle Pakete die Reise erfolgreich ab. Wir möchten immer sicherstellen, dass unsere Kunden ihre Bestellungen erhalten und freuen uns, dass das Team Ihnen helfen konnte!

Valorada con 5 estrellas sobre 5

I have great pleasure in recommending…

I have great pleasure in recommending this company for their fantastic customer service. I had an order go astray in the UK caused by the local Hermes courier delivering my parcel to the wrong address, I asked them to retrieve it and return it to me but they refused, so TeeTurtle stepped in and have shipped a replacement article which was for my Grandson for Xmas. Shelby at TeeTurtle was brilliant and sympathetic to my plight and set about putting things right. What a fantastic company.

18 de diciembre de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

We understand how frustrating it is when packages go missing and will always do what we can to get them replaced for you! So glad to hear Shelby was able to help you out, we hope your grandson loves his gifts!

Valorada con 5 estrellas sobre 5

Love this company

Love this company. I’ve made several orders and the most recent one really impressed me. I ordered a few of their t-shirts and immediately noticed an increase in quality. I’ve always been happy with the quality but the most recent order was softer and a bit thinner than my older shirts. So happy, as always I love the designs and the price!!

16 de diciembre de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

We're so glad the t-shirts impressed you! We switched suppliers a few years ago and the newer shirts are luxuriously soft. Thank you for your kind review!

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