TeeTurtle Opiniones 

3598
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ich habe zum Geburtstag meines Sohnes ein Mysterypack für Herren in XL mit drei T-Shirts gekauft. Zusätzlich ein extra T-Shirt in premium Qualität, weil ich speziell das eine Motiv für ihn haben wol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used this company a few times, most recently last month. I love their designs and find their tee quality is good too, and the designs launder well. I've not had problems with orders not being del... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ich habe bereits viele Sachen von Teeturtle und war bisher zufrieden und liebe die süßen Designs, jedoch hat die Qualität ein wenig nachgelassen oder ich hatte einfach Pech mit ein paar Sachen. Zude... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Soooo cute! Been admiring their adorable shirts for ages, but always bit cautious of over seas companies. Well these guys delivered! Bought several gorgeous good quality shirts for the whole family a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de serigrafía
  2. también en la categoría
  3. Tienda de ropa

Escrito por la empresa

TeeTurtle's mission is to create products that bring people together, promote self-expression, and foster genuine moments of delight. We began as a t-shirt company in 2012, when our founder, CEO, and head turtle, Ramy Badie, began selling his award-winning designs as adorable, funny, pop culture t-shirts. Today, we also make award-winning games, and are the original creators of the Reversible Octopus Plushie that has gone viral on TikTok!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 80% de las opiniones negativas

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3,7

Todas las opiniones

(3598)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love these shirts!

I have been ordering shirts for my husband for about a year now from Tee Turtle and he loves all of them. I just recently ordered some for my daughter. Tee Turtle have very soft shirts and the designs on the shirts lasts a very long time compared to any other company. Loves these shirts!

3 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

So worth it

I wasn't sure we're to leave a review on the website, but I ordered a rainbow axlotol and glow in the dark skele cat flip plushie. They're so cute! Great condition as well, adorable packaging. I'll look into the website again and maybe get some T-shirts ^-^

2 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company is absolutely amazing!

This company is absolutely amazing!! The employees who also work there are seriously amazing! I have shopped with TeeTurtle for years now, purchasing many their your shirts and I can't express enough how much I love and appreciate this company. I wear my t-shirts from them everyday because I love the quality of the material. It's so soft, lightweight (but not see through) and has a good stretch to it and I feel so comfortable wearing them throughout my day. Even when I'm out running errands, I get a lot of comments from others who love the design I'm wearing and ask where I got it and I always point them to TeeTurtle!
Also, they have outstanding customer service! In my years of shopping with them, I've had to reach out to their customer service for an error I made on my end when placing an order and they always get back to you so quickly! They're communication is spot on and they gone above and beyond my expectations in helping me resolve any issues I have faced. My recent error was placing an order the night before one of their big sales and then realizing that I could of saved money on shipping if I just had waited one more night. So I reached out to customer service and they were so supportive in helping me resolve this issue. Jaclyn was so understanding and such a delight to talk and work with on my error that I had to come and write about this because they deserve it. I felt heard and my needs were met after reaching out. I want their hard work to be shown and to be known of how appreciative I am. Jaclyn thank you for all you helped me in all this :) You are amazing and I hope that you never forget that!

27 de septiembre de 2021
Opinión espontánea
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Respuesta de TeeTurtle

Reviews like this bring us so much joy!! We're so glad our shirts help you connect with others and are such a big part of your wardrobe. Thank you for sharing your feedback with us <3

Valorada con 5 estrellas sobre 5

Tee Turtle, A Company That Actually Cares

This company not only has amazing products, but the costumer service is impeccable, amazing, and very knowledgeable. They actually care about their customers, I have had many jobs in customer service and the companies i worked for wouldn't even come close to what I have experience with TeeTurtle. Not only were they caring when my package got lost in the mail they gave me options to fix/resolve the situation. Oh and finally the sales they have are awesome I would rather spend 13 dollars on a shirt made correctly and will last wash after wash than 5-9 dollars on a shirt that fades. I lied I still want to brag about 2 more things one the shirts are so soft and comfy i own like 10!!!! and as for the 2nd thing I would like to give a shout out to Shelby who helped me through my package issue that girl needs a raise and promotion!

24 de septiembre de 2021
Opinión espontánea
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Respuesta de TeeTurtle

We're so glad you love our shirts! The screen printing method we use helps ensure the designs stay in good shape wash after wash, so we hope your TeeTurtle shirts stay in rotation for many years to come. And yes, Shelby is a total rockstar!

Valorada con 5 estrellas sobre 5

Great Customer Service

This is an outstanding company with spectacular customer service. I would not hesitate to do business with them again and I definitely plan to. If only all businesses were this attentive the world of online shopping would be a much better place.

23 de septiembre de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Thank you so much for the kid review, William! We're thrilled to hear our team gave you such a positive experience ^.^

Valorada con 4 estrellas sobre 5

Difficulty reaching out

My shipment has not arrived despite going for priority international mail. I reached out to them 5days ago is email but if there was an online chat function it would be easier to get help.

17 de septiembre de 2021
Opinión espontánea
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Respuesta de TeeTurtle

Thank you for this feedback, Madeline! We are working on adding a few more ways for customers to get in touch so keep an eye out for improvements here! If you prefer chat, you can also contact our team through social channels like Facebook and Instagram.

Valorada con 1 estrellas sobre 5

Better off shopping on Amazon

Very poor customer service. Not sure who they think they are. I shopped with them as they looked professional but far from it, they must be a garage business, you're better off getting them cheaper on Amazon, same quality.

14 de septiembre de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Hi there! We're sorry to hear you had a negative experience. We would love to know more about what happened and how we can improve so we've sent you a request for more details. Our customer service turtles typically respond to questions within 24 hours and are pretty awesome people, so we'd really appreciate if you could let us know more about your experience so that we can investigate further! The TeeTurtle team is just under 100 people spread across the US, with offices in St. Louis and Denver, so we're happy to say we're far past our garage shop days!

Also, we wanted to note to be wary of plushies on Amazon unless they're listed under the TeeTurtle store and show as Sold and Shipped by Amazon - we have patents and copyrights on our reversible plushies, but there are sometimes sellers on Amazon trying to pass off counterfeits as the genuine thing!

Valorada con 5 estrellas sobre 5

Cute plushie

I ordered the "star eyes" reversible octopus plushie and I'm very happy with my order. The plushie is cute and soft. It was dispatched within a few days, and delivered to UK within 2 weeks. (I didn't get any tracking information once the item arrived in UK, but I realize that isn't TeeTurtle's responsibility so haven't included it in my rating of their service.)

11 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service!

Excellent customer service. I have bought loads of shirts in the past and this is the first time that I was sent the wrong one. I emailed to inquire how this could be fixed and the response was almost immediate! They are going to send out a new shirt and are letting me keep the wrong one to do with as I see fit. Bish bash bosh. I wish everything was solved so easily. Great company!

5 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love their product

I love their product, I have a shirt from them that’s true to size and I just ordered a reversible plush which I love. So glad they invented it cause now my family and friends know what mood I’m in.

4 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

There was a delay in shipping, but it was when they were moving to a larger warehouse. I wouldn’t expect this to be an issue anymore.
Customer service was incredibly helpful and responded quickly.

3 de septiembre de 2021
Opinión espontánea
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Respuesta de TeeTurtle

Thank you for your patience while we worked through the kinks in getting fully set up in our new warehouse! You're correct that we are fully up and running now, so hopefully smooth sailing from here! :)

Valorada con 5 estrellas sobre 5

Very Happy Customer

I've had nothing but positive experiences with Tee Turtle products and customer service. The shirt material and designs are always high quality and the orders have always arrived in a timely manner. I've only had to contact customer service twice, though I've placed at least a dozen orders with them. Both times, the response I received was quick, helpful, friendly, and absolutely satisfactory.

2 de septiembre de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Thank you for the kind review!! We're glad to hear you normally don't need to contact our team with any issues, and doubly glad that we've been able to get things sorted to your satisfaction on the two occasions where you have needed us!

Valorada con 5 estrellas sobre 5

TeeTurtles rock!

Posted to the UK

Excellent service from beginning to end. Kept up to date with where my items were.

Good quality printed designs and the T-shirts are nice and soft quality.

Even my preordered items arrived earlier than I expected.

1 de septiembre de 2021
Opinión espontánea
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Respuesta de TeeTurtle

We love it when our preorders come in early, always a fun surprise! We're glad to hear you've had a great experience shopping with us.

Valorada con 5 estrellas sobre 5

Great shirts

Great shirts! wonderful stuffs that will please most, if not all, your picky individuals in your life. Customer service response is very quick and helpful. Truly recommend

30 de agosto de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Thank you for taking the time to share this feedback, Frank! We definitely agree that we have a t-shirt for anyone!

Valorada con 4 estrellas sobre 5

Kind employees in customer service

A couple of months ago I ordered for the first time from their shop, and the first package unfortunately got lost somewhere while getting to Europe. They quickly and kindly responded to my cry for help, and soon sent a replacement one with no additional costs, apologizing for what happened (even though it was most probably not even their fault). Second package arrived on time, and the items were in perfect status. Keep it up!

29 de agosto de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

So glad to hear we were able to arrange a replacement for you, Andrea! The shipping world has yet to recover from the pandemic so we sadly still see packages going missing on occasion, but we'll always do our best to get you your items.

Valorada con 5 estrellas sobre 5

Excellent customer service

I've ordered from TeeTurtle a few times and never had a bad experience. This last order I sent in was for 4 shirts that were on sale. 2 for me and 2 for my wife. All of the shirts came in very quickly but 1 of them was the wrong shirt. I sent an email to customer service and a guy named Kurt responded pretty quick. I forgot to put in the order number but he found it and apologized and sent the correct shirt in a new order. Super cool dude. 10\10 would order from TT again. Thanks Kurt

28 de agosto de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Kurt is definitely a super cool dude! We're so glad to hear we were able to get this sorted for you quickly - mixups do occasionally happen but we do our best to avoid them!

Valorada con 5 estrellas sobre 5

After a dissapointed order...

After a dissapointed order everything went well. Got in contact with the seller, and got to a awesome solution! I highly recommend this shop!

25 de agosto de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Thank you for sharing this feedback and we're sorry to hear this latest order wasn't as stellar as your past ones! International tracking can be pretty troublesome but definitely something we've been trying to work with our shipping partners to improve. If you haven't already, we'd really appreciate if you contacted our team about the plushie you received - sounds like it might have a slight defect? If so, we're happy to arrange a replacement!

Valorada con 4 estrellas sobre 5

Like their stuff -- Love their service!

I've ordered t-shirts from Teeturtle multiple times. The first shirt is an often-worn favorite; so when I saw them running a sale, I decided to order another. This one came with quite a few sandy/dirt-looking stains on it, which I reported to them.
A Teeturtle rep replied right away, and kept in touch with me during the time that I tried washing the shirt; making sure that I was satisfied with the results. While the new shirt was a little thinner than the first one I bought -- their level of care and professionalism impressed me. Would order from them again without hesitation!

18 de agosto de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Thank you for your understanding while chatting with our team! We definitely want to make sure that the shirts meet your expectations and were sorry to hear that one arrived in less-than-pristine condition - that's definitely not our standard and we can assure you the issue was reported to our warehouse after the team assisted you!

Valorada con 5 estrellas sobre 5

Great customer service and lasting…

Great customer service and lasting products. We have socks, pins, stickers and a ton of shirts. The Disney shirts last so much longer than the ones from Disney itself! I love the quality and durability of the fabric and the designs are great for teams meetings and casual Fridays.

8 de agosto de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

We're so glad to hear you've tried such a great variety of our items and been impressed with everything! Thank you for sharing your feedback with us <3

Valorada con 5 estrellas sobre 5

Awesome shirts and Great service!

Shirt designs are epic, the website is super cute. I had only one issue with my order taking too long to arrive and the customer support was very helpful and polite. Replacement was arranged absolutely for free - both me and my husband were incredibly impressed. Now we are huge fans of TeeTurtle!

5 de agosto de 2021
Opinión espontánea
Logotipo de TeeTurtle

Respuesta de TeeTurtle

Thank you for taking the time to leave this review for us, Marina! Sometimes things go missing in the delivery process, and we don't want that experience to leave folks with a sour impression of their shopping experience with us! We'll always do what we can to make sure our customers get the items they've ordered.

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