Terrahouseco Opiniones 

148
•
TrustScore: 2 sobre 5

2,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The product and service are terrible and untrustworthy. The shoes are not as advertised-“local and handmade-it is cheap and from China. It takes over a month to arrive. The sizing is strange and doesn... Ver más

Valorada con 1 estrellas sobre 5

Horrible customer service, and the product was a complete rip-off and they wouldn't even offer a full refund unless I shipped the item back to the most obscure address I've ever seen in Turkey, which... Ver más

Valorada con 5 estrellas sobre 5

I wonder if sending messages out could really help consumers not just track but no one actually delivers that would really help us out myself. I have over 30 more packages. I’d love to buy from you gu... Ver más

Valorada con 1 estrellas sobre 5

Could not be more disappointed in Terrahouse and the awful experience doing business with them. Lesson learned. Product is cheap, poorly made, not to size, and they delay responding when you try to co... Ver más


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,2

Todas las opiniones

(148)

137 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I wonder if sending messages out could…

I wonder if sending messages out could really help consumers not just track but no one actually delivers that would really help us out myself. I have over 30 more packages. I’d love to buy from you guys, but the knowing when the person actually arise won’t have you guys in two or three days Weather if that same package has arrived

21 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great colors and styles!

Great colors and styles!
Not so great delivery in a bag and not a box. Shoes were squashed out of shape on arrival.
Also, offered a discount on a second pair which was not applied to my second purchase🙁🙁🙁

31 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

FRAUD DONT BUY

DO NOT BUY FROM THIS PEOPLE... THE ORDERED ITEM TAKE A LOG TIME TO ARRIVE (20) DAYS. THE SHOE LOOK GOOD BUT MADE OF CHEAP MATERIAL. I BEEN TRAYING TO CONTACT SOMEONE TO PROVIDE ME WITH INFO ON HOW TO RETURN THE ITEM SINCE IT DOESNT FIT>> THEY DONT ASNWER THEIR PHONE AND THEY RESPOND TO ONE EMAIL AND STILL NOT PROVIDING ME WITH THE RETURN PROCESS.
HORRIBLE DONT BUY FROM THIS SYBER THIEVES.

16 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dealing w/merch coming directly from China

Did not realize items ordered here were being shipped directly from China. My bad for not doing more research. Product not rec'd but China delivery svc said they dropped it by the door, in the yard, or in the mailbox. Apt complex so Mailboxes are all locked. No yard, and definitely not left by my door.

20 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered size 9 shoes but size 8 and a…

I ordered size 9 shoes but size 8 and a half arrived.To return the shoes I would have to send them to Turkey which required a full customs declaration and payment of taxes.
If they "accidently" send you the wrong shoes you have lost your money.
The offer of a 20% refund only makes me more suspicious

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shabby Operation Scamming its Customers

The shoes I ordered were extremely low quality, below what you would find in any American store. When I tried to return the shoes, I was ghosted. It’s a shabby operation scamming its customers.

14 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company lacks integrity in every…

This company lacks integrity in every way. The website is beautiful and can fool anyone. I purchased a pair of shoes advertised as genuine leather. Weeks passed without them arriving. They did finally arrive IN A PLASTIC BAG, and the shoes were not even leather, perhaps a synthetic plastic at best. They also did not fit. After writing the company for for a return and refund in accordance with their 30 day policy, they gave me several ridiculous options such as 20% refund and keep the shoes, 75% store credit, or an exchange. The product is of very low quality. I am not inclined to purchase anything from them. I requested a refund again, and they sent me an address in TURKEY. I have no idea if this was done so that the product never makes it back to China or if they are actually a Turkish company. DO NOT BUY FROM THIS COMPANY. They are false advertisers like Temu and SHEIN.

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This website is a total scam!

This website is a total scam!! I ordered brown leather shoes that were supposed to be hand made. A few days later I find out my package was coming from China. I immediately wanted to cancel the order. I do not want cheaply made shoes from china. I paid a a fair amount of money and was expecting good quality shoes. When I got my package I quickly realized they did not even came in a box. They were inside a plastic bag that looks like SHEIN but with the Terra House logo. Those shoes are not even brown, they are burgundy and the material is definitely not leather. Please don’t buy from this place!!

10 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t do it!…

I recently received my order and needed to return the following items:
Mystic Edge Aviators - damaged
Selene Ankle Boots (Brown and Black) - too small and product not as described on website
Ravick Apple Watch Band - too large
Company did not respond with return instructions and the items must be returned within 30 days of delivery.

8 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

(+) Good quality

(+) Good quality, comfortable, good fit. Price OK.

(-) Took WAY too long to arrive. I was preparing to cancel when they arrived.

22 de junio de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más