I think im training harder and more energy , it's definitely doing something but this is just my first week and it seems good so far.
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Consulta las opiniones de los clientes
Customer service is amazing. I was travelling with only few days to get the product, but they helped prioritizing my order.
Arrived on site and well packed
ARNAQUE !!!! Commande jamais reçue, jamais meme envoyé, et le service client ne m'a jamais repondu... N'achetez pas, sauf si vous voulez perdre 80 euros comme moi..... SCAM!!!! Order never received... Ver más
La empresa ha respondido
4,0
Muy bueno
23 opiniones
Ha contestado el 100% de las opiniones negativas
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I think im training harder and more…
I think im training harder and more energy , it's definitely doing something but this is just my first week and it seems good so far.
31 de marzo de 2026
Opinión espontánea
Customer service is amazing
Customer service is amazing. I was travelling with only few days to get the product, but they helped prioritizing my order.
31 de marzo de 2026
Opinión espontánea
Good product bad company
The product is actually very good, but I can not say the same about the company. They use Ai bots as customer support. Not helpful. Importantly they are "isolationist Trump supporters" who do not care about anybody outside of the USA, UK and Canada
26 de mayo de 2025
Opinión espontánea
Respuesta de Testogen
Hi Carsten, thank you for your review. Testogen is now operated by a new team, with customer support at support@healthnutrition.com
We dispatch orders within 24 hours (usually same day), ship internationally, and support is handled by real people. I can also reassure you we also have no political affiliations.
Wish I could give 0 stars
Wish I could give 0 stars , absolute scam of a product, just shy of £180 no results whatsoever, not even a lift in mood /health , full on scam sent from a America, avoid at all costs
4 de abril de 2024
Opinión espontánea
Respuesta de Testogen
Hi, thanks for sharing your experience. Testogen is now operated by a new team, with support at support@healthnutrition.com
and a clear service standard: dispatch within 24 hours (typically same day) and international shipping, with orders dispatched from a number of locations worldwide.
On the product side, the formula is continuously reviewed against the latest clinical research, and our newest 4th-generation formula is category-leading. If you email your order number, we can locate the historic purchase and reply with further detail.
Extra import fees
Exactly as another customer review: Even though this is a UK company orders are sent from USA and you will pay import fees on your order even though no mention is made of this when ordering.
My order for 3 bottles of Testogen costing £79 had an additional £48.85 to pay when delivered by Royal mail. This falls foul of UK transparent pricing trading law. Initially they refused to refund, after a formal complaint I could have my money back
24 de abril de 2024
Opinión espontánea
Respuesta de Testogen
Hi Michele, thanks for raising this. Testogen is now operated by a new team and we’ve made international ordering clearer, including shipping expectations and where duties/taxes may apply depending on destination and carrier.
Please email support@healthnutrition.com with your order number and we’ll check exactly how that shipment was handled and documented.
WARNING,IT’S STEROIDS!
Don’t ever purchase Testogen, it’s a scam. This supplement has never been cleared by the FDA nowhere in the World. You will get steroids symptoms and feel very bad after stop taking it. None of the compounds they claim is in those capsules is there. A legit boron supplement will mandatorily make your urine fluo yellow. Therefore no boron in this supplement nor anything else they claim is in it. They are scammers making money on our on safety and health
14 de marzo de 2024
Opinión espontánea
Respuesta de Testogen
Hi Stef, a quick clarification on the facts: Testogen is a dietary supplement, not an anabolic steroid. Supplements are also not “FDA-approved” like medicines, and we don’t claim otherwise.
Testogen is now operated by a new team, dispatching within 24 hours (usually same day), shipping internationally, and providing real-person support via support@healthnutrition.com
The formula is continuously reviewed against current clinical research, and our latest 4th-generation formula is category-leading.
If you still have your order number (and any batch details), email us and we’ll investigate properly.
new ownership made it right
Wish could give zero stars. Read the reviews here they are all accurate and similar to my situation. I decided I wanted to return the product after taking some and it not doing anything at all whatsoever. I asked to return it and they ignored me until right up to the "permitted return timeframe" on their site. The rep said it was too late, then when I corrected him, he said they only accept returns for the "full purchase" or some other scammy BS. Then ignored me. I eventually had to dispute this charge.
Update: as of 1/30/2026 new ownership contacted me and corrected this problem with strings attached when they didn't have to. The company I would guess is taking a turn for the better and actually listening to the customer so I would ignore the bad reviews from long past and give them a try.
26 de noviembre de 2023
Opinión espontánea
Respuesta de Testogen
Hi, thanks for posting. Testogen is now operated by a new team, with customer service support at support@healthnutrition.com and a focus on fast fulfilment and straightforward, responsive service from real people.
If you email your order number, we’ll locate the historic case and reply with further details on how we can make this right.
Testogen site is not clear
Testogen site is not clear, nor trasparent about possible taxes. Unfortunatelly. Sadly. Shipping policy is hidden and should be clealy indicated. Especially if client is ordering from other than US/UK countries. Due to taxes the cost for my order went up by 30%. Not fair. Not cool. Not cool at all.
And I apprently I am not the first one. Truly bad business practice by Testogen.
10 de diciembre de 2023
Opinión espontánea
Respuesta de Testogen
Hi Ilia, thanks for the feedback. We ship internationally, and duties/taxes can apply depending on local rules. Testogen is now operated by a new team, and we’ve made shipping and delivery expectations clearer before checkout so customers know what to expect.
Please email support@healthnutrition.com with your order number and destination country and we’ll review the shipment details.
Non-USA buyers beware!
Non-USA buyers beware!
I paid $154 CAD for 5 bottles. Testogen marked the value of my order at $390 USD!!! So I paid custom and taxes on $390 USD. Customer service was completely un-responsive staying that this was Testogen policy. Avoid.
29 de noviembre de 2023
Opinión espontánea
Respuesta de Testogen
Hi Tim, thanks for raising this. Testogen is now operated by a new team, with responsive human support at support@healthnutrition.com
Please could you email your order number and destination country and we’ll review the documentation used on that shipment and reply with specifics.
Scammers !!!
Scammers who make it impossible for you to get your money back.. Don’t waste your time or your money with this product. I should have read the serous medical articles about how there’s no firm evidence that this product helps. Instead I fell for the glossy, fluffy ones promising wonders. I now know that none of the ingredients are present in large enough quantities to deliver on the claims they make
1 de julio de 2023
Opinión espontánea
Respuesta de Testogen
Hi, thanks for posting. Testogen isn’t a “scam”, and we don’t run the brand that way. Testogen is also now operated by a new team, with real-person support at support@healthnutrition.com and a clear operating standard: orders dispatch within 24 hours (usually same day) and we ship internationally.
On refunds: we don’t play games with timeframes or ignore people. If you email support@healthnutrition.com with your order number and the email address used at checkout, we’ll pull up the original case and give you a direct, written answer on what was requested and what applied.
On the product: we don’t market “wonders”. The formula is built using a clinically-led dosing approach - meaning we review human clinical research and set dosages to be credible and purposeful (within safe and compliant limits), with a fully disclosed label. We also continuously review the formula against current research, which is why our newest 4th-generation formula is category-leading and cutting-edge in its ingredient strategy.
Finally, Testogen has been purchased by a many thousands of happy customers worldwide over many years.
Please email us the order details and we’ll respond with specifics answers to any further questions or concerns you may have.
Special Offers are an Utter SCAM!
Utter SCAM for overseas customers including UK. Do not fall for misleading marketing offers such as 3 for 1 OR 20% discount. UK and overseas customers will be charged massive amounts of duty which Testogen take no responsibility even though various affiliate websites offer these discounts and then redirect sales to Testogen. Disgraceful!
19 de mayo de 2023
Opinión espontánea
Respuesta de Testogen
Hi Rohan, thanks for raising this. Testogen is now operated by a new team. For clarity, we don't, and never have, presented misleading offers of the type you've described.
We ship worldwide from our network of distribution facilities, meaning that in most cases, including for the UK, no import duty is payable by our customers.
Please email support@healthnutrition.com with your order number and the promotion you saw and we’ll check what applied to that purchase.
This UK Company Despatches From USA
Even though this is a UK company orders are sent from USA and you will pay import fees on your order even though no mention is made of this when ordering. My order for 3 bottles of Testogen costing £79 had an additional £48.85 to pay when delivered by UPS. This falls foul of UK transparent pricing trading law. UK police are investigating.
3 de mayo de 2023
Opinión espontánea
Respuesta de Testogen
Hi Paul, thanks for the feedback. Testogen is now operated by a new team, and we’ve improved transparency around dispatch and how duties/taxes can apply depending on destination and carrier.
We ship worldwide from our network of distribution facilities, meaning that in most cases, including for the UK, no import duty is payable by our customers.
Please email support@healthnutrition.com with your order number and destination and we’ll review the historic shipment details.
Worthless Dust
I'm 50 years old. Been doing gym for years and in very good shape. I eat clean and live healthily.
So at my time of life I'm always searching for that little bit of something to give me a little boost. After careful research at this product and it's ingredients I thought I'd give Testogen a go.
After 9 weeks of my 5 months pack - absolutely nothing. Zero. Not even a glimmer of difference in any aspect of my condition. Of all of the quoted benefits I've not seen a jot of improvement.
Can't speak for anyone else but I won't be taking Testogen up on the numerous emails to purchase any more of this worthless dust.
In fact I've learned my lesson this time. Never read reviews from 'reliable sources' on the internet who could possibly be on the payroll.
6 de marzo de 2023
Opinión espontánea
Respuesta de Testogen
Hi Mark, thank you for your review. Testogen is designed for serious customers who care about ingredients and standards. It’s not a “stimulant” and it’s not built around hype - it’s a research-led formula intended to provide support with consistent use over time. Experiences can vary depending on baseline, training, sleep and diet.
On the product itself - Testogen is formulated using a clinically-led dosing approach (grounded in published human research), fully disclosed ingredients information, and it's manufactured in a GMP-certified facility. The formula is continuously reviewed against the latest clinical research, which is why our latest 4th-generation formula is category-leading in its ingredient strategy and standards.
Testogen has been chosen by hundreds of thousands of happy customers worldwide over many years. If you email support@healthnutrition.com with your order number, we can reply to any further questions you may have.
Disappointing product & horrible customer service
The bottles I received all had different size and color capsules, different %NRVs on the labels, different packaging and different expiration dates. When I contacted their customer service and shared my concerns I received a trite and condescending response from them. My next testosterone supplement will be sourced from a different company. They don’t deserve the business.
31 de enero de 2023
Opinión espontánea
Respuesta de Testogen
Hi Kene, very minor capsule colour differences can occur between production lots. Testogen is manufactured in a GMP-certified facility with lot/batch traceability.
However, we can only guarantee authenticity and correct handling/storage for orders placed through our official website (testogen.com) and authorised direct channels. Products bought via third-party marketplaces (e.g., eBay/Amazon-style resellers) can’t be verified by us at the point of purchase.
Please email support@healthnutrition.com with your order number (or where it was purchased) and a couple of photos showing the labels and lot/batch codes.
Testogen does not honor their 100%…
Testogen does not honor their 100% unconditional money back guarantee. They refuse to refund you and when you call you cant speak to anyone. You get a message that no one is available. This company is a total scam. Now I have to fight through my credit card company.
7 de julio de 2022
Opinión espontánea
Respuesta de Testogen
Hi Steven, thanks for posting. Testogen is now operated by a new team, with real-person support at support@healthnutrition.com and dispatch within 24 hours (typically same day) for current orders. Our refund policy is available on our website and we always honor this, without exception. Please email your order number and we’ll locate the historic transaction and reply with a detailed response to your case.
ARNAQUE !!! SCAM !!!!!
ARNAQUE !!!! Commande jamais reçue, jamais meme envoyé, et le service client ne m'a jamais repondu... N'achetez pas, sauf si vous voulez perdre 80 euros comme moi.....
SCAM!!!! Order never received, never even sent, and customer service never answered me... Do not buy, unless you want to lose 80 euros like me...
10 de junio de 2022
Opinión espontánea
Respuesta de Testogen
Hi Renan, thanks for raising this. Testogen is now operated by a new team, focused on fast dispatch, tracking visibility, international delivery, and responsive support at support@healthnutrition.com
.
Please email your order number and destination country and we’ll check the delivery record and reply directly.
Have had 2 bottles sent within 3 weeks…
Have had 2 bottles sent within 3 weeks and both are completely different even colour of capsules,and white bottle and one black bottle one Matt label and other shiny
.............
Update just 3 minutes ago I had an email in espouse to my feedback.Brilliant only took 4 years to reply.
6 de junio de 2022
Opinión espontánea
Respuesta de Testogen
Hi Simon, minor differences in capsule colour can occur between production lots, and in rarer cases you may see a packaging refresh where bottle/label finish changes.
Testogen is manufactured in a GMP-certified facility and every bottle is lot/batch traceable. To guarantee authenticity and correct handling/storage, we recommend purchasing directly from testogen.com. If you want us to verify the specific bottles you received, email photos showing the lot/batch codes to support@healthnutrition.com
-------
Hi Simon, we do apologise for this extremely long delay in replying on here. Until recently, the brand didn’t have administrative access to this Trustpilot listing, which meant we couldn’t reliably track, or respond to older posts through Trustpilot itself.
.
Super bad customer experience
Super bad customer experience
I did not get my order and the customer support does not reply to your emails.
If you try to call the number - the voice message says that all the agents are busy the whole week in a training and i am calling them since 3 weeks.
Really really bad - avoid this company - i lost 70€
11 de abril de 2022
Opinión espontánea
Respuesta de Testogen
Hi Luca, thanks for the feedback. Testogen is now operated by a new team, focused on fast dispatch, tracking visibility, international delivery, and responsive support at support@healthnutrition.com
.
If you could email your order number and destination country and we’ll investigate and reply with specifics.
Poor customer service / order not delivered (£150 scammed)
Poor customer service. I haven't received my order yet and have been waiting patiently for a response. Even after speaking with royal mail they couldn't assist me further with this so I've sent an email and have left voice mails as they don't have anyone available to help customer's yet I'm being ignored. It has been 2 weeks since I placed the order and I still haven't received it, not sure how they are still a standing company after not being able to assist customers, they will take your money and not respond to you not matter the query.
23 de marzo de 2022
Opinión espontánea
Respuesta de Testogen
Hi, thanks for posting. Testogen is now operated by a new team, with dispatch within 24 hours (usually same day) and real-person support via support@healthnutrition.com
.
Please email your order number and we’ll locate the historic shipment record and respond accordingly.
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