4 weeks no notifications and now I have a letter saying use of 3rd Party apps to book driving tests is no longer legal and using a company can result in cancellation of test. Emailed company for com... Ver más
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4 weeks no notifications and now I have a letter saying use of 3rd Party apps to book driving tests is no longer legal and using a company can result in cancellation of test. Emailed company for com... Ver más
La empresa ha respondido
Extremely poor service , one offer but not reserved for us but on general sale so no different to you going on to the dvla website and being patient. They are unwilling to refund our fee. Given that t... Ver más
Listen, it obviously isn't ideal that services like these feel necessary in order to get a test near and close to you. Some could argue companies like these buying up dates and reselling them aggravat... Ver más
I was offered 2 test date options within 24 hours of signing up. The first date was only one week away. It didn't work with my schedule so I refused the date and was offered another one (a month away)... Ver más
DRIVING TEST CANCELLATIONS You need your license now, not in 3 months. What if you could get a driving test tomorrow rather than your current test? With our driving test cancellation service, you can. We help you nail down these elusive driving test cancellations so you can take your test as soon as you want to. We’ll do all the hard work and search for driving test cancellations. Once we find one that suits your schedule, we’ll give you a call and see if its a suitable time. It’s that simple. You could have your license as early as tomorrow.
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4 weeks no notifications and now I have a letter saying use of 3rd Party apps to book driving tests is no longer legal and using a company can result in cancellation of test. Emailed company for comment but no Reply. Do not use this company.
In response to the reply I did not receive a reply within a day, it took 2 emails and several days. DVLA states in the letter 3rd party Apps no longer legal and lead to cancellation.I'm taking no chances to try. A refund was refused.

Respuesta de Test Ultimate
The software this makes you download pops a reverse SSH tunnel for exposing a local service? Avoid this - security risk.
Extremely poor service , one offer but not reserved for us but on general sale so no different to you going on to the dvla website and being patient. They are unwilling to refund our fee. Given that the DVLA have changed their T&C’s I wouldn’t bother wasting your money
I purchased a service from TestUltimate on the clear basis that if a test was not secured within three weeks, I would be entitled to a full refund. This forms part of the contractual terms of the service.
That timeframe has now elapsed without a test being provided. I submitted a refund request promptly in accordance with those terms, yet the refund has still not been processed.
I have since been forced to book a test independently, rendering the service effectively unused and without value.
For the avoidance of doubt, this constitutes a failure to provide the service within the agreed timeframe. Under the Consumer Rights Act 2015, services must be performed with reasonable care and within a reasonable or agreed period. Where this obligation is not met, the consumer is entitled to an appropriate remedy, including a refund. Additionally, failure to honour clearly advertised refund terms may amount to a misleading commercial practice under the Consumer Protection from Unfair Trading Regulations 2008.
If this matter is not resolved promptly, I will have no option but to pursue further action, including initiating a chargeback through my payment provider and raising the issue with Trading Standards.
I expect confirmation of when the refund will be processed without further delay. I will update this review if the issue is resolved.
I received notice regarding the test just a few hours before the test. I had no time to practice and it was very hard getting an instructor to join me.
Do not part with your hard earned money!
Paid £180.48 for their ultimate package.
Money back Guarantee is never possible!
Promises to send you sms notifications but never do even for tests more than 10 days.
Even the Reserved tests are never available as when you go on within the timeframe to confirm it they are never available. Then every time your test is unavailable they deactivate your search so it takes another 24 hours before you contact then to get it activated again!!
They make excuses and say DVSA can pull tests at anytime and then send you the same automated message back “be quicker !! (It was 10 mins!) And the so called test they offered me was supposed to be reserved for 5 hours!!)
Refund is only possible if they cannot OFFER you a test NOT a confirmation of a test !! So all they need to do is offer you a FAKE test for you not be eligible for a refund!
Also beware that any test that is short notice - less than 10 days (not 3 days as stated on their website) you don’t get a sms or get it reserved for you so you have as much chance as a standard user paying a lot less than the £180 ultimate package.
Basically there is no difference - you have more chance of getting one off the DVSA website than let these scammers take your money and lie to you.
I’m now in the process of taking this matter further!!
We paid for the Pro package and were offered a test an hour and a half after signing up for Test Ultimate, with 13 days notice, giving us plenty of time to practice driving in the test centre area. Brilliant thank you! Passed first time.
They got me an early test. Took about a month to get one for Loughton (which is a relatively high demand test centre). TLDR: It worked.
P.S. I'd advise to anyone using these apps, just be extra careful that you've set the correct date requirements you want.
I decided that I was happy with my test date and told it to stop finding me cancellations. Three weeks later they find me a same day cancellation which I DID NOT WANT so I’ve now lost my driving test
Horrible company. I had the service for well over a month and chose the cheapest package (still about £65.) in this time, they offered one test date and it was unavailable when I tried to book it in. I am now leaving the country for four months and emailed to request my money back as they failed to provide me with a test- which is what I had paid for- and the customer service rep, Zoe, ignored very single thing I asked for and refused simply due to the fact that a test had been technically offered. When I asked to speak with someone else she again ignored this request and sent another email saying the same thing as the five previous emails sent to me. The problem is not just that they have refused to refund me- their customer service is actually embarrassingly bad and their reps are passive aggressive and rude. See their service didn’t even work so I don’t know where they get off being so rude. I would strongly urge anyone contemplating using this service to go elsewhere. You will regret using it. Use me as and example :)

Respuesta de Test Ultimate
Test Ultimate is a scam. They take your money and are not able to find you a test. If you ask for a refund (which you are entitled to by their own policy) they cancel your pre-existing test that you booked.
This company is a complete fraud which I have reported. Everyone should do the same and take legal action against this fraudulent company.
Got an early test for a reasonable price. Thank you
Scammers never trust them they take your money and they never book for you.
I my self I pay them but they didn’t book me anything at the same they very poor communication even if they response they are unprofessional.
N
Never recommend you at all

Respuesta de Test Ultimate
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