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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very disappointed with the quality of these shirts. They shrink significantly after washing, even when following the recommended washing instructions, and after just one wash they became noticeabl... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with the quality of the products! I ordered a laptop sleeve and a few tops, and everything exceeded my expectations. The quality is excellent, the products are well made, and you ca... Ver más

Valorada con 4 estrellas sobre 5

Great T-shirts that are worth every penny. While they are on the pricier side, the quality and durability mean they actually last. I really love the fit and color options, but there are two main... Ver más

Valorada con 5 estrellas sobre 5

I can confidently say that there's no better t-shirt on the market. I recently purchased three of Textale's white regular fit t-shirts, and I was thoroughly impressed. Textale's quality sets them apar... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

We see ourselves as problem solvers, who disagree with brands that boast about their common products. Here is how we do it. We started our own brand. Applied innovative tech fabrics with sophisticated craftsmanship to improve and enhance traditional clothing. Without any marketing gimmicks or unrealistic markups. They may look normal, but they bring you an exclusive wearing experience every single day.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 81% de las opiniones negativas

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3,5

Todas las opiniones

(96)

31 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

No stress

I got a bunch of the tshirt and sweaters . It really nice quality. I love I could wear white and not worry about anything.

6 de mayo de 2024
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Jay, Thank you for your great feedback and we truly appreciate your support.

Valorada con 5 estrellas sobre 5

Breez airy trunk

Breez airy trunk

Excellent... very comfortable and so light. Would be my first choice when travelling as they are so is light and easy to wash and dry.
Service has been excellent

7 de mayo de 2024
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Michael, Thank you! Your satisfaction is what we strive for.

Valorada con 5 estrellas sobre 5

Been buying this brand for two years

Been buying this brand for two years, never disappointed. The material is superb, and customer service is first class.

6 de mayo de 2024
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Zhihao, Thanks for the love! We’ll keep doing our best.

Valorada con 5 estrellas sobre 5

Great material!

The waterproof material works as advertised and the cutting was amazing! I will be ordering more of each colour.

25 de abril de 2024
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

HI Tiff, Glad we could deliver something you love!

Valorada con 5 estrellas sobre 5

Absolutely amazed by the quality of the…

Absolutely amazed by the quality of the product. Simplicity design with great materials. The fit is awesome and it is so comfortable to put them on. The stain proof was as advertised. No more worries about spill drinks on my clothes. If you are after premium material clothing with simplicity design, this is a no brainer!

1 de mayo de 2024
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Qinghong, your support means everything. Thank you!

Valorada con 5 estrellas sobre 5

TexTale shirts and hoodies exceed my…

TexTale shirts and hoodies exceed my expectations! It’s wine and coffee proof. Super comfortable, stylish, and great quality.

2 de abril de 2024
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Evan, Glad you’re enjoying your order. Looking forward to your next purchase.

Valorada con 5 estrellas sobre 5

Nicely designed and manufactured

Nicely designed and manufactured, the attention to detail make the T-shirt a unique piece in the market. Worth every penny, already bought dozens for my family.

26 de marzo de 2024
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Jacky, Your satisfaction is our priority — thank you for your kind words.

Valorada con 1 estrellas sobre 5

Ive been waiting more than 6 weeks for…

Ive been waiting more than 6 weeks for product. No clear timeframe. The courier company says Textale hasnt completed proper paperwork. Terrible service. Beware.

18 de febrero de 2024
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi David, we sincerely apologize for any inconvenience caused. Unfortunately, we weren’t able to locate your order without an order number. Please feel free to reach out to our customer service team directly and we’ll be happy to assist you further.

Valorada con 4 estrellas sobre 5

customer service doesn't answer

I ordered a TexTalet-shirt for my boyfriend for christmas. It arrived in time and was well packaged. I cannot comment on the functionality it promises, as he has not used it since due to size issues. Unfortunately, the size i ordered (that is his regular size) was much too big. As the time for a regular exchange had been exceeded due to the christmas date and vacations, I wrote an e-mail asking for the chance to exchange it for a smaller one (and another one following up after no answer). Of course i would appreciate to be offered an exchange, but it can't be expected. What i do expect though is an answer at all. This to me is bad customer service. I will update this review if i end up receiving an answer eventually.

Update: I have received an answer end of March to this Review (apparently my e-mails got lost), offering a refund or a replacement, which I am happy to take. Better late than never, thank you TexTale :)

28 de enero de 2024
Logotipo de TexTale

Respuesta de TexTale

Hi BB, we sincerely apologize for letting you down, and we truly appreciate your follow-up. We’ve relayed your feedback to our customer service team, and they’re taking steps to improve. Thank you again for giving us the opportunity to make things right.

Valorada con 1 estrellas sobre 5

The incompetence is mind boggling

I paid for express shipping. Half my order was shipped and received. 12 days later half of my order still hasn’t been shipped so I asked to cancel and refund. I was told my order would be ‘reviewed’ and I would receive a response. Instead of responding to me or providing any assistance, allegedly the rest of my order was sent 3 days after I asked to cancel. The incompetence is mind boggling.

22 de diciembre de 2023
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Bianca,

We sincerely apologize for any inconvenience caused. Unfortunately, we weren’t able to locate your order without an order number.

Please feel free to reach out to our customer service team directly — we’ll be happy to assist you further.

Valorada con 1 estrellas sobre 5

Don't waste your time and money on this…

Don't waste your time and money on this useless clothing. I poured sriracha chilli sauce and rubbed it in. Used water to run it through and tissues to remove the Sriracha sauce. No chance of getting it out. Put it in a washing machine and the stains didn't go away still, not even a little bit.

3 de octubre de 2023
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Kevin,

We sincerely apologize for any inconvenience caused. Unfortunately, we weren’t able to locate your order without an order number.

Please feel free to reach out to our customer service team directly — we’ll be happy to assist you further.

Valorada con 1 estrellas sobre 5

Kindly take this as a warning to all…

Kindly take this as a warning to all that this is a fraud company.

Ads states once ordered, the merchandise will be shipped within 3-6 working days.

However, it is coming to 1 month now and nothing turn up. I had attempted to reach out to this seller on numerous occasions in attempt to cancel the order and get a full refund but was lied again and again that my order is coming.

Until today, there is no delivery nor refund. So be very careful not to handle over your money to this fraud company.

9 de septiembre de 2023
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Hi Steve,

It looks like Australia Post experienced a delay with your delivery, but the tracking now shows that it has been delivered. We hope the package has reached you safely — if not, please let us know and we’ll be happy to assist further.

Valorada con 5 estrellas sobre 5

fabric tech

amazing basic menswear with revolutionary fabric

16 de enero de 2023
Opinión espontánea
Logotipo de TexTale

Respuesta de TexTale

Love hearing this — appreciate you!

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