I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice off... Ver más
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I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice off... Ver más
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Really pleased with TFS today. My disabled mother now has accessible emersion heater controls downstairs. She is delighted. TFS were polite and friendly, easy to contact, and did an excellent job. No... Ver más
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Another fantastic 5-star review for Matt! His service is truly outstanding. I often reach out with little to no knowledge of the products—just a few photos from the team—and Matt immediately knows e... Ver más
La empresa ha respondido
The product was what we ordered. However it was safely packaged and arrived the next day on standard postage. Great service and would use again.
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
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Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Reino Unido
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Ordered the equipment early evening Monday and was delivered Wednesday am. Was kept well informed and delighted with the product:

Respuesta de TFS Direct
An absolute pleasure to deal with. I bought 3 gate sets from them. The after sales assistance is faultless from Greg. Product is excellent. 5 stars.

Respuesta de TFS Direct
Great service also for small orders.

Respuesta de TFS Direct
Quality purchase that was delivered ahead of time. Keep doing what your doing 👏

Respuesta de TFS Direct
Very good service with next day delivery and good quality product no complaints- thanks

Respuesta de TFS Direct
I purchased a lock set from TFS Direct and when the kit arrived the lock was faulty. I contacted TFS and explained the situation.
Emily Machin was the sales support liaison and she was excellent! Very efficient and the whole process was smooth.
She explained I needed to return the faulty lock before receiving a replacement, which she arranged for me and the courier arrived the next day. I then received a new lock the day after.
I cannot fault the after care provided by Emily and TFS. I will definitely recommend to others and be a repeat customer myself.

Respuesta de TFS Direct
Excellent service and with the back room staff especially Sonya.

Respuesta de TFS Direct
Good prices, easy to navigate website, prompt delivery

Respuesta de TFS Direct

Respuesta de TFS Direct
Great service with vast technical knowledge along with quick delivery, why can all companies not provide this level of service!!!

Respuesta de TFS Direct

Respuesta de TFS Direct
The whole process took very little time . Site was well set out and parts were easy to find. The parts i ordered were delivered promptly and in great condition, Exactly what i needed. I would use this company again without hesitation

Respuesta de TFS Direct
I called TFS and spoke with a very helpful chap called Matt, he was able to help with my refund request and saved me money. It was really good to speak to a knowlegable person, thanks for the expert advice on the replacement part needed.

Respuesta de TFS Direct
I ordered 10mm Locinox gate bolts, which were delivered promptly.

Respuesta de TFS Direct
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