TFS Direct Opiniones 

1228
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice off... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really pleased with TFS today. My disabled mother now has accessible emersion heater controls downstairs. She is delighted. TFS were polite and friendly, easy to contact, and did an excellent job. No... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Another fantastic 5-star review for Matt! His service is truly outstanding. I often reach out with little to no knowledge of the products—just a few photos from the team—and Matt immediately knows e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The product was what we ordered. However it was safely packaged and arrived the next day on standard postage. Great service and would use again.

Información sobre la empresa

  1. Ferretería
  2. Proveedor de aluminio
  3. Tienda de accesorios de hardware
  4. Proveedor de cerraduras
  5. Tienda de equipos de seguridad

Escrito por la empresa

TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.

About TFS Direct

Escrito por la empresa

TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1228)

78 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ordered the equipment early evening…

Ordered the equipment early evening Monday and was delivered Wednesday am. Was kept well informed and delighted with the product:

24 de marzo de 2025
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Respuesta de TFS Direct

Thank you for taking the time to post a review and for the kind comments. Always happy to help.

Valorada con 5 estrellas sobre 5

An absolute pleasure to deal with

An absolute pleasure to deal with. I bought 3 gate sets from them. The after sales assistance is faultless from Greg. Product is excellent. 5 stars.

25 de noviembre de 2024
Opinión espontánea
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Respuesta de TFS Direct

Thank you for taking the time to post a review. We do actually have a TFS Gates Trustpilot page, it would be great if you could leave a review on there.

Valorada con 5 estrellas sobre 5

Faulty lock replacement

I purchased a lock set from TFS Direct and when the kit arrived the lock was faulty. I contacted TFS and explained the situation.
Emily Machin was the sales support liaison and she was excellent! Very efficient and the whole process was smooth.
She explained I needed to return the faulty lock before receiving a replacement, which she arranged for me and the courier arrived the next day. I then received a new lock the day after.
I cannot fault the after care provided by Emily and TFS. I will definitely recommend to others and be a repeat customer myself.

4 de marzo de 2025
Opinión espontánea
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Respuesta de TFS Direct

Thank you for taking the time to post such a detailed review. We will ensure this is communicated to Emily and the team. Great to hear you had a 5-star experience with us.

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent service and with the back room staff especially Sonya.

12 de febrero de 2025
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Respuesta de TFS Direct

Thank you for taking the time to post a review and for the kind comments. Always happy to help.

Valorada con 5 estrellas sobre 5

Good all round experience

Good prices, easy to navigate website, prompt delivery

26 de febrero de 2025
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Respuesta de TFS Direct

Thank you for taking the time to post a review and for the feedback. Always happy to help.

Valorada con 5 estrellas sobre 5

Outstanding

Great service with vast technical knowledge along with quick delivery, why can all companies not provide this level of service!!!

24 de febrero de 2025
Opinión espontánea
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Respuesta de TFS Direct

Thank you for taking the time to post a review, and for the kind comments. We are always happy to help however we can.

Valorada con 5 estrellas sobre 5

Emily was great

Emily was great, helpful and knowledgeable .

11 de febrero de 2025
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Respuesta de TFS Direct

Thank you for taking the time to post a review and for the kind comments.

Valorada con 5 estrellas sobre 5

Greenhouse door carriage

The whole process took very little time . Site was well set out and parts were easy to find. The parts i ordered were delivered promptly and in great condition, Exactly what i needed. I would use this company again without hesitation

6 de febrero de 2025
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Respuesta de TFS Direct

Thank you for taking the time to post a review, and for the kind, detailed comments. Great to hear you were happy the service.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, excellent service.
Fantastic

3 de febrero de 2025
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Respuesta de TFS Direct

Thank you for taking the time to post a review. Always happy to help.

Valorada con 5 estrellas sobre 5

Helpfull and knowledgeable

I called TFS and spoke with a very helpful chap called Matt, he was able to help with my refund request and saved me money. It was really good to speak to a knowlegable person, thanks for the expert advice on the replacement part needed.

6 de febrero de 2025
Opinión espontánea
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Respuesta de TFS Direct

Thank you for taking the time to post a review, and for the kind comments.

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