I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice off... Ver más
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I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice off... Ver más
La empresa ha respondido
Really pleased with TFS today. My disabled mother now has accessible emersion heater controls downstairs. She is delighted. TFS were polite and friendly, easy to contact, and did an excellent job. No... Ver más
La empresa ha respondido
Another fantastic 5-star review for Matt! His service is truly outstanding. I often reach out with little to no knowledge of the products—just a few photos from the team—and Matt immediately knows e... Ver más
La empresa ha respondido
The product was what we ordered. However it was safely packaged and arrived the next day on standard postage. Great service and would use again.
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
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Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Reino Unido
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The product was what we ordered. However it was safely packaged and arrived the next day on standard postage. Great service and would use again.

Respuesta de TFS Direct
All good so far. Professional and friendly experience. Quick turn around on design and approval. Quick to take my deposit. Just waiting for the gates to turn up. Advised 5 week lead time

Respuesta de TFS Direct
I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice offered was informative and enabled me to make a decision on the correct lock I would need.

Respuesta de TFS Direct

Respuesta de TFS Direct

Respuesta de TFS Direct
They understood my needs and responded well

Respuesta de TFS Direct
order was swiftly dealt with and delivered , a good service as always.

Respuesta de TFS Direct
Sales: Dealt with Lorenzo via email, very good experience but make sure you double check quantities and understand what items are and what they do. As I was ordering for myself and getting someone to install, I was clueless on what I needed so really useful to be able to give my size requirements and let them work out what materials and quantities were needed, but still I needed to go over the quote to ensure that the amounts were adjusted to be correct.
Payment: very simple and clear
Delivery: Very helpful and able to meet delivery date I had requested. Delivery via pallet, all nicely cling wrapped and secure, delivery driver was pleasant and helped me move pallet into my garage. I wasn't able to thoroughly check delivery against picking list as it was all tightly wrapped at the time, and sadly the spacers had been missed out (fortunately my installers were able to work around this with some other products they were able to source on the day), still it was rather disappointing.
Product: very pleased with the quality and look of the fence panels etc, good internal ribbing to provide extra strength and all film wrapped to protect the anodised finish during transit and installation.
Overall : very happy with the process and dealing with Lorenzo and the company. They provided excellent support to my installers on the day.
Yes I would recommend them and yes I would certainly use them again.

Respuesta de TFS Direct

Respuesta de TFS Direct
Extremely prompt delivery and updated throughout the process. Very polite delivery driver.

Respuesta de TFS Direct

Respuesta de TFS Direct
Good products at great prices, speedy delivery, thanks.

Respuesta de TFS Direct
Great service delivery charges a little on the expensive side

Respuesta de TFS Direct
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