THAT VERY NIGHT Opiniones 

137
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordering process was very easy, the print shipped SUPER fast, and it was packaged extremely well and arrived with no creases or tears. It’s a beautiful print that I gave to my husband for our 1-year a... Ver más

Valorada con 5 estrellas sobre 5

From start to finish That Very Night was easy to work with. The website was great: very user friendly, always displaying a proof of what you are ordering with real time changes, and saving our work a... Ver más

Valorada con 5 estrellas sobre 5

Image exceeded our expectations!! Gorgeous, rich, deep colors printed on paper which looked like a matte canvas! Arrived on-time and priced well. This is an amazing present for your loved one.. would... Ver más

Valorada con 4 estrellas sobre 5

I ordered my print June 28. They told me it was shipped July 2nd. It was supposed to be an anniversary gift for July 19. I reached out to the company a week before because the tracking info I had b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Estudio de arte

Información proporcionada por diversas fuentes externas

Capturing the day you both met through to the milestones in your relationship. Create a beautiful moon phase print of that very night.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,3

Todas las opiniones

(137)

8 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Quality is not as good as I thought

Quality is not as good as I thought. Corner of frame was chipped and the quality of moon wasn’t clear. Very disappointed. Will be returning.

21 de abril de 2021
Opinión espontánea
Logotipo de THAT VERY NIGHT

Respuesta de THAT VERY NIGHT

Hi Danelle, thank you for your comments and feedback. We are sorry to hear that you were disappointed with your print. We would have been happy to look into the issues for you. We value ourselves on high quality, realistic prints and so we were very sad to read your review as this is the first comment we have had regarding the print quality.

We would be happy to look into this further for you. Please feel free to send through photos and an email to support@thatverynight.com

Thanks
Patrick

Valorada con 5 estrellas sobre 5

Perfect gift!

I could not be happier with this! It was a gift for my boyfriend and it brought tears to his eyes. He stated it was the best gift he had ever received. Highly recommend!!

29 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a print on That Very Night…

I ordered a print on That Very Night and I am literally "over the moon". The quality of the paper and the print is excellent. The delivery was fast even during these difficult times. I live in Australia and my order arived 10 days after I placed my order

20 de marzo de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Be Careful With the Black Background Prints

I really like my That Very Night pieces. However, the ordering process was a little confusing. I got the customary follow up email to say that my order had been placed and then a day or so later, I got another email that my order had finished processing. My order arrived a few days later and in looking back at the second email I received, I guess that was the shipping email--but it wasn't immediately obvious. This is super small and I realize that, but I wanted to provide feedback.

The other reason I didn't give this a 5 star rating is that the print quality is great, however it takes very little to scratch the prints. I ordered the black backgrounds and in just unrolling the prints, I damaged the one on top. When I was trying to flatten the prints, I did a little bit more damage (small scratches and blemishes). Right now of the 3 prints I've ordered, there's only one print that doesn't have marks on it and I legitimately tried to be careful. I have the prints in frames now and I think when they're hung up that the blemishes won't show, but be super careful when handling these.

5 de febrero de 2021
Opinión espontánea
Logotipo de THAT VERY NIGHT

Respuesta de THAT VERY NIGHT

Thanks for your comments and feedback. We appreciate the time you took to let us know how we can improve our service and product to provide the best quality for our customers. You are correct in that the second email was a dispatch email with tracking details. We like to keep our customers updated in the process of their order for peace of mind. We’re so sorry to hear that your print was scratched when you opened it. Please feel free to reach out to see how we can help support@thatverynight.com

Valorada con 2 estrellas sobre 5

Disappointed....

I bought this for my boyfriend because I thought it was a great idea as it is unique, sweet and romantic. I love the moon. However, after receiving it, was highly disappointed in how cheap it looks. The layout looks nothing like the vibrant one I picked as it had a galaxy of green and blue hues but the one I received is only back and faded. The stars looks like dots and blobs and nothing like stars. It’s dull. For what I paid for it I expected more. It literally looks like something you would buy at the dollar store.

But after checking, it is exactly what I ordered just poor quality so I am giving it an extra star otherwise I would have been one or none.

22 de diciembre de 2020
Opinión espontánea
Logotipo de THAT VERY NIGHT

Respuesta de THAT VERY NIGHT

Hi Stephanie, thank you for your comments and feedback. We are sorry to hear that you were disappointed with your print. We would have been happy to look into the quality and colour issues for you. We value ourselves on high quality, realistic prints and so we were very sad to read your review as this is the first comment we have had regarding the print quality.

We would be happy to look into this further for you. Please feel free to send through photos and an email to support@thatverynight.com

Thanks
Patrick

Valorada con 5 estrellas sobre 5

90th Birthday Gift Saved By That Very Night

That Very Night created a beautiful 90th birthday gift for my mother. I ordered something similar first from someone at Etsy and what they sent me was not what I asked for and was not nice enough to give as a gift. That Very Night saved the day. They sent me a beautiful representation of the night my mother was born. I will be very happy to give this beautiful piece of artwork to my mother.

22 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Image exceeded our expectations!

Image exceeded our expectations!! Gorgeous, rich, deep colors printed on paper which looked like a matte canvas! Arrived on-time and priced well. This is an amazing present for your loved one.. would definitely order from this vendor again!

18 de diciembre de 2020
Opinión espontánea

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