The Hearing Care Partnership - Harrogate Opiniones 19

TrustScore: 4.5 sobre 5

4,6

35 High Street, HG2 7LQ Harrogate, North Yorkshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was my second hearing assessment with The Hearing Care Partnership and, once more, I was not disappointed. The audiologist, Qais, was very friendly and interesting. He expertly tailored his exp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had an excellent experience with Qais Khaliq who has taken me through my hearing test and having diagnosed I need a hearing aid, we have now embarked upon our journey to maximise the efficiency... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have never had a hearing test before or needed any treatment or procedures carried out concerning the ears, so I didn’t know what to expect at my appt with Qais Khaliq. I was so impressed with his... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Throughout both my consultations Khadija was understanding, reassuring and very professional. She clearly explained, illustrated, and set expectations regarding the wax-related hearing issues I had in... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo

Escrito por la empresa

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Información de contacto

  • 35 High Street, HG2 7LQ, Harrogate, North Yorkshire, Reino Unido

  • 01423 593 109

4,6

Excelente

TrustScore: 4.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 87% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Walked away on a cloud

This was my second hearing assessment with The Hearing Care Partnership and, once more, I was not disappointed.
The audiologist, Qais, was very friendly and interesting. He expertly tailored his explainations of what was going to happen to my curiosity, and willingly answered my questions during consultation. I found the visual support on the mural monitor incredibly helpful.
Thank you for a very pleasant moment where I felt at no time like a rushed number. I certainly will continue using thcp as old age knocks 😉

17 de febrero de 2025
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

We're thrilled to hear that you had a positive experience during your second hearing assessment with us! Qais will be delighted to receive your kind words about his friendly and expert service. We're glad you found the visual support helpful and felt well taken care of during your consultation. We're here to support you every step of the way. Thank you for choosing The Hearing Care Partnership!

Valorada con 5 estrellas sobre 5

I have never had a hearing test before…

I have never had a hearing test before or needed any treatment or procedures carried out concerning the ears, so I didn’t know what to expect at my appt with Qais Khaliq.
I was so impressed with his care and attention of me throughout an ear wax extraction and subsequent hearing test.
He explained the smallest details and I was fascinated by the video and photographic explanations of the procedures. It was a very positive experience due to his obvious competence and compassionate demeanor. I wouldn’t hesitate to recommend to anyone.

28 de noviembre de 2024
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

We're thrilled to hear about your positive experience with Qais during your ear wax extraction and hearing test! It's great to know that the detailed explanations helped make the procedures easier to understand.

Qais will be delighted to hear your feedback. Thanks for recommending us!

Valorada con 5 estrellas sobre 5

Qais Khaliq

I have had an excellent experience with Qais Khaliq who has taken me through my hearing test and having diagnosed I need a hearing aid, we have now embarked upon our journey to maximise the efficiency of my hearing aid. His patience on our fitting the aid was exceptional and I am looking forward to seeing him next week for my review. I cannot praise his thoroughness and customer service highly enough.

31 de octubre de 2024
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

We're thrilled to hear about your excellent experience with Qais! It's fantastic to know that he provided such exceptional care during your hearing test and fitting.

Thank you for sharing this positive feedback, and we're delighted to be part of your journey to maximise the efficiency of your hearing aid. Qais and the team will be pleased to hear your kind words.

See you at your review next week!

Valorada con 5 estrellas sobre 5

Understanding, reassuring and very professional

Throughout both my consultations Khadija was understanding, reassuring and very professional. She clearly explained, illustrated, and set expectations regarding the wax-related hearing issues I had in both ears and - much to my great relief! - she completely resolved the problem.

11 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely people

Lovely people, effective process, well explained.

28 de abril de 2023
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

Thank you for your review!

Valorada con 5 estrellas sobre 5

Ear wax removal

The wax in my ears was removed by Khadija without any discomfort whatsoever and who provided an informative explanation as she did this.

5 de mayo de 2023
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

Thank you for your review. Khadija will be so pleased to read this!

Valorada con 5 estrellas sobre 5

Really pleased with my visit to the…

Really pleased with my visit to the Hearing Care Clinic in Harrogate. Mohammed was great, extremely professional and caring, would highly recommend!

4 de julio de 2022
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

Thank you for sharing such a lovely review and recommendation!

Valorada con 3 estrellas sobre 5

Disappointed

Disappointed that only one make of hearing aid was offered and even more so that only the most expensive one in that manufacturer's range was demonstrated. The price was far more than the same aids can be obtained elsewhere.

15 de marzo de 2022
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Respuesta de The Hearing Care Partnership - Harrogate

Thank you very much for sharing your recent experience with us, we really appreciate your honest feedback. We offer a range of hearing aid packages, including our Diamond package which was demonstrated to you at your last appointment. The purpose of the demonstration isn’t to recommend a specific product and is rather there to demonstrate how hearing aids in general can be beneficial for those patients that have hearing impairment. When there are specific levels of technology patients would like to then try we are happy to order these for this purpose. If you would like to find out more or require further information please don’t hesitate to contact the Audiologist you saw or email contact@thcp.co.uk. Kind regards

Valorada con 5 estrellas sobre 5

Good first impressions

Have recently purchased hearing aids and was seen by Holly.
Very professional, excellent service and good follow up.
Although it’s early days I am very pleased with the Hearing Care Partnership. Holly d if d an excellent job and I am pleased with the outcome

12 de enero de 2022
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

We really appreciate you taking the time to leave such a lovely review!

Valorada con 5 estrellas sobre 5

Excellent hearing care

To be honest, the previous review could have been written by me as my experience has been almost exactly the same. My hearing test and fitting were done at Nixons in Harrogate by Iram, who took time to go through everything carefully and thoroughly and explain all the options. As a profession musician (cellist, pianist and choir leader) I decided to go for the upper range Oticon hearing aids as I not only listen to music but have to be able to process the sound that I make in a range of different settings: playing on my own, with a few others or in an orchestra or choir.
The practice is shared at the moment so I met Holly this week for my 2-week review. She was equally helpful and friendly and we went through a list of things that I’d noted. The music programme needed some “tweaks” which Holly adjusted and I can already notice an improvement - although I am playing in a recorder ensemble this evening which should really put them to the test!
I’m impressed by the professionalism and care of both audiologists and feel that I will be supported throughout. I have every confidence that my hearing aids will match my needs - and it’s great being able to stream calls etc.
Thank you Iram and Holly!

12 de octubre de 2021
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

Thank you so much for writing such a thorough review, we really appreciate you taking the time to share your experience with us. We are so pleased to hear that you are getting on with your new hearing aids!

Valorada con 5 estrellas sobre 5

My first appointment with Hearing Care Partnership

I met and had my review with Faisal Imran for the first time today. I was immediately put at my ease and I was very taken with his approach to the problems I have. He gave me great confidence that he has a terrific amount of knowledge and he was able to impart that well.
I will be very happy to see him again in two weeks.

11 de agosto de 2021
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

Thank you very much for taking the time to leave a review! Faisal will be so thrilled to read your lovely comments, and will look forward to welcoming you back soon.

Valorada con 5 estrellas sobre 5

first visit

This was my first visit for a hearing test . The whole process very very professional and relaxed. After the test my situation was analysed in great detail and my options discussed. All in all a good experience helping me to understand what my hearing loss was and what action I needed to take.

29 de julio de 2021
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Harrogate

Thank you very much for taking the time to leave a review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Thank you

Excellent friendly and professional service by Salma (audiologist), good explanations when asked for with very good follow up and advice when required. (You don't realise how much you can't hear until you can hear again!)
Thank you

26 de abril de 2021
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Respuesta de The Hearing Care Partnership - Harrogate

Thank you Sue, we appreciate you taking the time to leave us a such lovely review! We are very pleased that you can hear again and will pass on this great feedback to Salma.

Valorada con 5 estrellas sobre 5

Audiologist persisted until I got an excellent result.

Salma is always very friendly and helpful. I had problems with my in ear hearing aid and Salma had modification done a number of times to try and get it right for me. Finally HCP agreed to swap the hearing aids to the behind the ear type, had them fitted this week and are they are excellent.

17 de abril de 2021
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Respuesta de The Hearing Care Partnership - Harrogate

We are very glad to hear how you have found both your hearing aids and the care offered by our audiologist. We are always open and here for you, whenever you need us, Mr Ledgeway. Thank you!

Valorada con 5 estrellas sobre 5

Superb service

I had my check up on Monday 29th March, Salma was very professional. friendly and knowledgeable as ever. she answered my questions thoughly and went out of her way to make sure I was satisfied and happy with my hearing aid. A charming young lady.

31 de marzo de 2021
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Respuesta de The Hearing Care Partnership - Harrogate

Our audiologist, Salma, will be delighted with your feedback. Thank you for sharing your experience with us, Marion!

Valorada con 5 estrellas sobre 5

All good

All good , my specific problem was a blocked ear which was resolved with no problem at all . The hearing test that followed showed I have moderate hearing loss for high frequencies which means I may not hear female voices ... this is not a problem for me at all !
Seriously , all very professional and efficient from start to finish

4 de marzo de 2021
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Respuesta de The Hearing Care Partnership - Harrogate

Your review definitely made us chuckle, thank you Cameron. We're glad to hear you're living life to the full. See you again, soon!

Valorada con 5 estrellas sobre 5

Excellent service and prompt response…

Excellent service and prompt response to all enquiries . I would be happy to recommend them to all friends and colleagues

28 de octubre de 2020
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Respuesta de The Hearing Care Partnership - Harrogate

Our audiologist will be thrilled with your feedback, thank you so much for leaving us a review!

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