The Hearing Care Partnership - Wombourne Opiniones 19

TrustScore: 4.5 sobre 5

4,6

34 Windmill Bank, WV5 9JD Wombourne, Wolverhampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Initially went to pharmacy as had earache.Told left ear was totally blocked.I called in to Hear in Wombourne as I’d been before.After being welcomed by Maxine,the hearing care assistant Julia said she... Ver más

Valorada con 5 estrellas sobre 5

I had a sudden deafness problem.called in on the off-chance for advice the lady saw me examined my ear and confirmed my ear drum was intact and diagnosed glue ear couple of weeks later still a problem... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There's no doubt that receiving these hearing aids has changed my life. What is also extremely impressive is the skill, knowledge and professionalism of my audiologist, Matt Baker. He was thorough... Ver más

Valorada con 5 estrellas sobre 5

I booked a wax removal service with Matt Baker, I was really nervous to attend my appointment but I didn't need to be. Matt was absolutely incredible in explaining everything to me step by step, offer... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo

Escrito por la empresa

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Información de contacto

  • 34 Windmill Bank, WV5 9JD, Wombourne, Wolverhampton, Reino Unido

  • 01902 267 493

4,6

Excelente

TrustScore: 4.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 87% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

First time today

First time today , had a consultation with wyll went through the process very informative, excellent manner would highly recommend

2 de octubre de 2024
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Wombourne

We're thrilled to hear about your positive experience with Wyll during your consultation! It's wonderful to know that you found the process informative and had a great experience. Thanks for recommending us!

Valorada con 5 estrellas sobre 5

I had a sudden deafness problem.called…

I had a sudden deafness problem.called in on the off-chance for advice the lady saw me examined my ear and confirmed my ear drum was intact and diagnosed glue ear couple of weeks later still a problem advised after exam by will to steam ..on way now to getting better so helpfull ..polite..knowledgeable..unbelievable good

1 de mayo de 2024
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Wombourne

We're thrilled to hear about your positive experience with us! It's wonderful that you're on the road to recovery. If you have any more questions, we're always here to help. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Amazing service

I booked a wax removal service with Matt Baker, I was really nervous to attend my appointment but I didn't need to be. Matt was absolutely incredible in explaining everything to me step by step, offering advice and reassurance. I couldn't have walked out of my appointment feeling happier. If you ever need a hearing appointment I would 100% recommend asking for Matt, I for one will be spreading the word of his amazing work. Thank you Matt.

31 de mayo de 2024
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Wombourne

Thank you for sharing your positive experience during your ear wax removal appointment! We are thrilled to hear that Matt provided such exceptional care, making you feel comfortable and well-informed throughout the process. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out!

Valorada con 5 estrellas sobre 5

Initially went to pharmacy as had…

Initially went to pharmacy as had earache.Told left ear was totally blocked.I called in to Hear in Wombourne as I’d been before.After being welcomed by Maxine,the hearing care assistant Julia said she would have a quick look although I had no appointment.There and then Julia & Rachel syringed my ears - could not ask for a quicker & better service than that,all very professional would highly recommend this company.

4 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Solution to long term problem

Thank you Matt Baker for listening and coming up for the best solution for me. I have had problems with my hearing in my right ear since I was a child but as I had hearing lost in my left ear due to age I started being referred. I started with Scriven I had NHS hearing aids but they kept falling out Then I tried Boots they said my hearing did not need aids Then the audiologist at the Hospital said I did need aids so I tried Specsavers My NHS left one was okay but the right one fell out so I tried private ones but they sat in my ears, they hurt and they also fell out Finally in desperation I tried Hearing Care Partnership Wow I have aids that are comfortable and they do not fall out and they link with my phone. Also as they do not sit in my ears hopefully wax built up will be less

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional, Excellent, 100% Satisfied

Matt is fantastic, his care, attention and Professionalism is outstanding. He really goes out of his way to ensure you get the right hearing aid for you and your hearing loss, a refreshing change from the high street hearing aid retailers who try to pressure you into having the aid they get the most commission from!
I am 100% satisfied with my new hearing aids, great communication, fabulous service and follow-ups and I know I have made the right choice to go to Matt.
THANK YOU.

18 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Matt Baker did a free full hearing test…

Matt Baker did a free full hearing test for me, and I was nervous.... Matt put me at ease and explained everything for the test before and during it. He is a really nice, friendly, professional and knowledgeable person. I came out knowing my hearing was actually fine, so clearly no pressure to buy a product or anything like that. Thanks Matt

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Option hearing aids

There's no doubt that receiving these hearing aids has changed my life. What is also extremely impressive is the skill, knowledge and professionalism of my audiologist, Matt Baker. He was thorough in the hearing tests and gave very clear explanations of the reasons for my hearing loss and how the aids would improve my hearing. I found Matt to be approachable and knowledgeable. The aids themselves are very discreet and straightforward to use, and do everything I hoped for.

Thank you.

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My NHS aids were letting me down.

For some months I had felt my NHS hearing aids “could do better.” Matt Baker performed a thorough and free hearing test on me, explaining very clearly and professionally how the new aids should improve my day-to-day living. And, my word, they have done. I love the different modes such as “speech in noise” and “my music.” Top marks to Matt and the hearing aids. I have absolutely no regrets….and the aftercare is superb.

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A really comfortable yet thorough…

A really comfortable yet thorough experience, with a very friendly and informative audiologist, Matt. I really recommend having your hearing test here.

24 de febrero de 2023
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Wombourne

Thank you very much for your review and recommendation, we really appreciate it!

Valorada con 5 estrellas sobre 5

Excellent professional service

Upon arrival at the clean and modern surgery, I was greeted by a very pleasant and polite receptionist who made me feel very much at ease. The staff were extremely professional making the whole experience a very pleasant one one. My thanks to you all for your help in correcting my hearing problem.

5 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I visited Hear in Wombourne this…

I visited Hear in Wombourne this morning for ear wax removal
The experience was first class.
From the greeting on arrival through to the procedure and hearing test I found everybody to be very friendly and professional. Every step of the procedure was clearly explained and I felt comfortable with the treatment.
I would thoroughly recommend Hear in Wombourne

16 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can now hear! Hurrah!

Really pleased and impressed with the entire process.

Booking was easy online (preferable when you're struggling to hear!), Matt was fantastic in talking through the procedure and then ensuring all questions were answered.

And now I can hear!

Very pleased.

13 de junio de 2022
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Wombourne

Thank you for your review. We are so pleased to hear about your recent experience with us, and even more delighted to read that you can now hear again!

Valorada con 5 estrellas sobre 5

Peace of mind

Friends and family started to point out sounds they could hear that I couldn’t. Coupled with some spells of dizziness I decided to get it checked out sooner rather than later. I noticed hearing checks were free and an appointment was quickly and easily arranged. I’m so glad I did. Matt was lovely and he explained everything that was happening and I was very relieved when my hearing was classed as normal for my age. A big weight off my mind.
I wouldn’t hesitate to recommend Hearing Care Partnership.

9 de junio de 2022
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Wombourne

Thank you for taking the time to share your recent experience with us and for your lovely recommendation. Matt will be so pleased to read this!

Valorada con 5 estrellas sobre 5

Brilliant from start to finish

Brilliant from start to finish. Very reassuring and explained everything before, during and after the procedure. Can highly recommend.

23 de marzo de 2022
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Respuesta de The Hearing Care Partnership - Wombourne

Thank you for your review and recommendation!

Valorada con 5 estrellas sobre 5

Very satisfied customer

I visited Hear in wombourne this morning for ear wax removal . I found all the staff to be very friendly and highly professional. Everything was explained to me fully as to what would happen creating a very relaxed experience. I would highly recommend Hear in Wombourne .

25 de agosto de 2021
Opinión espontánea
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Respuesta de The Hearing Care Partnership - Wombourne

Thank you very much for your recommendation, we really appreciate it!

Valorada con 5 estrellas sobre 5

Very attentive

Very attentive, explained every step of the examination. Nice relaxed atmosphere

1 de junio de 2021
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Respuesta de The Hearing Care Partnership - Wombourne

We really appreciate you taking the time to leave us a review. Thank you, Mrs Newell.

Valorada con 5 estrellas sobre 5

I have used the HCP for almost 2 years....…

I have used the HCP for nearly 2 years and have been under the care of Helen Barton at the Wombourne and/or Compton Branch of Taylor Biddle.
I cannot express too highly my satisfaction with the service they/she have given me.
Mrs Barton has been most patient and very supportive during the initial stages whilst I determined which hearing aid I should purchase AND also throughout the ensuing period whilst I booked further appointments until I was happy with the set up.
I have had no problems with the aids and found the service I have been given in all the follow up appointments to be excellent, whether for advice, adjustments or availability of consumables.

On the quality of the aids and the strength of the service I have received from Mrs Barton, I have no hesitation in recommending HCP to anyone who has hearing problems.

6 de noviembre de 2020
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Respuesta de The Hearing Care Partnership - Wombourne

Thank you for leaving us such a fantastic review. We're very glad to hear you're happy with the quality and strength of our service. We pride ourselves on our person-centred care. See you again soon!

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