AA. For me got expensive years ago so was really pleased that their prices this year was the best I could find for over 70s and purchased the gold insurance for both our cars. Best price this year an... Ver más
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Consulta las opiniones de los clientes
This actually the best score of any for actually finding and buying a policy. At least the price did not increase between the 'buy now' and payment screens like several other companies did. I was look... Ver más
La empresa ha respondido
AA gave me a good deal through MoneySupermarket so I switched from my current provider who wanted to charge me £100 more than last year. It appears to be because my husband died (he was named driver)... Ver más
Very straightforward process of purchasing car insurance. Options were clearly set out and (as a millennial who usually does important work on a laptop) found the mobile app very user friendly. Great... Ver más
Información sobre la empresa
Escrito por la empresa
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Información de contacto
Reino Unido
- theaa.com/insurance
4,6
Excelente
44 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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All the boxes were tucked when I was…
All the boxes were tucked when I was choosing.
29 de junio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Con artists
29 de junio de 2026
Opinión espontánea
Respuesta de The AA Insurance
Hi Graham, we’ve checked your policy and can see you first got in touch around two weeks ago as you hadn’t received your renewal documents. These were resent, and a call back was arranged for the following day so they could be discussed with you. However, we can see there was no answer when our advisor tried to call.
We can also see that you called yesterday to cancel your policy. We’re sorry to see you go and hope you’re able to get everything sorted.
Great price
Great price, easy to navigate website, and spoke to assistant very helpful, polte and proffesional. Thankyou AA
29 de junio de 2026
Respuesta de The AA Insurance
You're very welcome, thanks for choosing us 🙂.
During the process of obtaining a quote.
During the process of obtaining a quote there was a phone number to ring in case of any questions I wanted to ask. I was disappointed that nobody answered when I tried to ring.
27 de junio de 2026
Excellent help from the guy on the…
Excellent help from the guy on the phone who checked a banking problem and got back to me when he said. AA app not good as there appears no way to add my policy as I have breakdown cover already and the two seem to clash
28 de junio de 2026
Really good customer care and at a very…
Really good customer care and at a very affordable price
29 de junio de 2026
Good on the whole but internet problems…
Good on the whole but internet problems caused concern.
My wife has an insurance with you and l have had to change E-address
👍
28 de junio de 2026
Easy to use on line
29 de junio de 2026
The agent explained that we could get…
The agent explained that we could get the new car registration before it was registered. She rang back twice to get hold of the reg, while we were waiting to hear from the dealer. Quite a pleasant contrast from our previous insurer, who wouldn't do anything by phone and relied on their broken systems.
29 de junio de 2026
Simple & straight forward App to use.
Simple & straight forward App to use.
Good price, for the same cover on my car insurance.
Excelent.
29 de junio de 2026
Excellent easy to setup
29 de junio de 2026
Respuesta de The AA Insurance
Pleased to hear you found the process easy Dave 🙂.
Site was easy to follow and all done…
Site was easy to follow and all done very quickly.
29 de junio de 2026
Great price
My quote from the AA came out on top using a comparison website and was £75 less than my renewal quote from my existing insurers and with a similar, if not better cover. I've previously had a car insurance policy with the AA and was pleased with the price paid too. I found it easy to proceed with purchasing the policy online and it was also easy to review the documents. I've never had to make a claim or speak to a customer service advisor so I cannot comment on what the customer service levels are.
27 de junio de 2026
The on line system was fine even for a…
The on line system was fine even for a person that dislikes computers and filling out forms.
29 de junio de 2026
Liked what was on offer
29 de junio de 2026
Very easy site to use
29 de junio de 2026
Very clear questions
Selected through comparison site. From then on very straight forward with direct, clear questions to answer
25 de junio de 2026
Respuesta de The AA Insurance
Hi Allan, we're over the moon to hear this 👍.
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