I used Compare the Market.com as we use the free cinema tickets a lot - you get all sorts of rewards if you obtain insurance via them. The AA gave a great quote, exactly what we need. I have never cla... Ver más
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Consulta las opiniones de los clientes
It was great that my details were saved so there were only a couple of things that needed altering. The price was comparable and with a company whose name was recognised. The only thing I would sugg... Ver más
I had the choice between platinum, gold and silver packages and could understand the differences. Pricing was fair, not cheap. I did save from switching from Direct Line. I use AA for my breakdown... Ver más
The best bit was speaking to a human being who was knowledgeable, friendly and helpful. I really do not like online portal insurance or dealing with non-existent AI chat boxes. Insuring through the AA... Ver más
Información sobre la empresa
- Aseguradora
- también en la categoría
- Agencia de seguros de automóviles
- Agencia de seguros para el hogar
Escrito por la empresa
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Información de contacto
Reino Unido
- theaa.com/insurance
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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I am delighted with my insurance quote
I am delighted with my insurance quote. If it’s as good as the help I get from your AA men when I call them for help it will be super.
Everthing was so easy 2 do for 2 get…
Everthing was so easy 2 do for 2 get tbe insurance for my car
The online set up was all…
The online set up was all straightforward and easy to do.
Es posible que utilice la IA para responderVer más

Respuesta de The AA Insurance
Hassle free insurance
It was ideal insurance everything i needed easily done online.
Foi facil
Foi facil, preco dentro das normas, sem grandes burocracias, por agora estou satifeito no futuro espero continuar a gostar
The call was answered promptly
The call was answered promptly, and I spoke to a human being..
Very polite friendly and knowledgeable…
Very polite friendly and knowledgeable customer service representative a credit to the company.
The lady who dealt with my policy was very…
The lady who dealt with policy was very helpful and understanding.
It was easy to negotiate the website…
It was easy to negotiate the website and the price was fair. The cover was better than my previous insurer.
Disgraceful!
As I have recently got married, I needed to change my surname on my car insurance policy. Apparently if you make changes online, there is no fee. I filled in the appropriate online form, only to receive an email saying that I would need to ring them as they “needed more information”. I presumed they needed to see my marriage certificate, but no, they wanted to take a £25, yes £25, admin charge for simply changing my surname to my married name!!! I told the agent I thought it was a disgrace and he said he understood and would speak to his manager and see if they could waive the charge. Apparently the manager said NO, we can’t! I said I wanted to cancel the policy but was told there would be a £32 charge to do this!!! Steer clear of taking ANY policy out with these charlatans! I have changed my name with around 30 companies and have never been asked for a penny! To make me even more furious, two hours after I paid this exorbitant and inexplicable £25 charge, I logged into my account and no changes had been made. I had to have a live chat with someone to get the changes made!!

Respuesta de The AA Insurance
Good price and helpful on the phone
Got a good price and the phone call was fairly quick and straightforward.
I found quick and easy the experience helpful Quick…
I found the experience helpful Quick informative and easy with a decent quote
Easy to do online
Great customer service
I do not feel comfortable buying Insurance 'on line' & I like a Hard Copy of my Policy . I explained this to the lady I spoke to & she was great . Not a trace of the patronising tone that one sometimes receives. Her explanations were as clear as crystal.
Straight forward no problem
A competitive quote
After receiving a quote from my existing insurers which had been hiked by 37% I set about finding a new insurer. The AA provided me with a competitive quote so I accepted it.
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