We did a quote for a brand new polo on line that had not been registered yet through a search engine. Came to end of quote to pay and was rejected because car not register yet. Told us to phone AA dir... Ver más
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Consulta las opiniones de los clientes
Each product level offers great cover and allows folks to make choices based on what they need rather than just what can take and the prices are great. My vehicle had only just been registered... Ver más
I spoke to a professional person who was very helpful after doing an online quote. On reading the insurance I found the layout very simple to understand. At the end of the day though, it comes down... Ver más
I liked that I could get through to a customer service agent quickly to discuss the quote I received. I DON'T like that the the breakdown cover is only 1 call out per year and I couldn't even upgrade... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Información de contacto
Reino Unido
- theaa.com/insurance
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Easy to use website.
Easy to use website.
Pricing was very good and competitive.
I bought this insurance because it was through a well known company.
Your website was easy to understand and…
Your website was easy to understand and negotiate.
First Class Service
I have purchased home and car insurance from the AA previously and have always found the experience first class. I had a query with the car insurance I had purchased and customer services were brilliant in sorting this for me. I then purchased a new policy and the gentleman I was speaking with was very professional and patient and got me a great deal. He couldn’t do enough for me, I’m just sorry I forgot his name! First rate company, who I would not hesitate to recommend. *****
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Offering a choice of levels of cover.
Offering a choice of levels of cover.
I have AA breakdown cover and having car insurance with the AA makes sense. In an emergency the AA will, I hope,look after me.

Respuesta de The AA Insurance
Everything
I had trouble looking at my policy…
I had trouble looking at my policy after I had purchased it ,but after 3days I was able to view my policy.
Very good cost and easy to do online
Got a good price for the cover of…
Got a good price for the cover of insirance. Easy to go onto web site and set up my policy.
A mixed experience so far
The insurance looks good once the additionals are included but that puts the price up nearer the rental quote.
The website isn't working properly.

Respuesta de The AA Insurance
Best prices…
Easy to find insurance that fitted what I wanted at a very competitive price.
I checked out quotes online from…
I checked out quotes online from Compare the Market and the AA came out the best. Very easy to sign up and received documents online to save as pdfs.
Good reviews,so decided to have your…
Good reviews,so decided to have your service
Very competitive
Very competitive pricing for car insurance and easy to navigate during process. Can't comment further as only just bought policy but given recommendations I'm confident all will be good.
So far .... so good.
I hope I have purchased a good home insurance product. Time will tell. I was satisfied with the competitive price.
The web application process was perfectly OK.
Maybe a small point but the email asking me to leave a review was headed "We want to hear from you". Surely "We would like to hear from you" is better.
All online information was clear and…
All online information was clear and concise. I had to speak with a customer service agent, David, because my car was newly registered. He was extremely helpful and courteous throughout the process.
Everything was OK
Everything was OK, except the cost was significantly higher when the start date was moved forward 10 days or so! However the people I spoke to on the phone were helpful and knowledgeable.
The downside was the usual 'telephone wait times' but the reputation of the AA keeps me optimistic.
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