AVOID!!!! Placed an order 3 weeks ago which still hasn't arrived. It still says the shipping company are waiting to receive the parcel despite having a despatch confirmation email from the baby... Ver más
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Consulta las opiniones de los clientes
Absolutely over the moon! I ordered two Dino hoodies and one dinosaur onesie for a gift for a friend’s children. Beautiful items, lovely quality, the personalisation is a great touch and sets the ho... Ver más
The most amazing baby clothes, stunning quality and gorgeous materials! We had a bear hoody for our daughters second birthday and she absolutely loves it! Such a lovely touch to have it personalised!... Ver más
La empresa ha respondido
Had a few things from the baby cabin got a lovely weaning set containing bowl plate cup and spoon good quality and wash lovely. Got a personalised bunny onesie which was also lovely and fits well howe... Ver más
Información sobre la empresa
- Tienda de ropa infantil
- también en la categoría
- Tienda para bebés
Escrito por la empresa
Bespoke for your Baby Perfect personalised gifts for babies & children. From personalised clothing to personalised backpacks! We have something for all the little feet in your life!
Información de contacto
Reino Unido
- sales@thebabycabin.com
- thebabycabin.com
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Disappointed customer!
Got the brown rainbow jumper for my daughter for the writing to be coming off a couple of hours after the first wear. Wrote emails for the problem to be rectified for them to be completely ignored it seems. Ive ordered from the baby cabin several times before so I seen myself as a happy returning customer, so if this is how loyal customers are treated I will take my custom elsewhere! Very disappointed!
Terrible customer service
Terrible customer service! No reply from multiple emails and social media messages regarding missing items from my order, which was delayed initially
It’s a shame the service is poor as the clothes are actually great
Hopefully they can improve
Customer service and communication isn’t the best. Took a long time to respond to my questions and it took multiple emails to get a responds from someone. My item was delivered damaged which was damaged before personalisation.
They didn’t deal with the situation very well and wasn’t spoken to in a professional manner. I am still owed a reimbursement for my postage of the item I returned.
Easy to use website and add the…
Easy to use website and add the personalised names! Email updates regarding dispatch and delivery were prompt so was always up to date.
The product was a gift for 2 year birthday they absolutely love it and perfect fit 😁
Beautiful item arrived
Beautiful item arrived, really good quality and delivered quickly. No problems would buy again
gorgeous product
gorgeous product, delivered in good time and amazing quality will definitely be buying more!
Would give no stars if I could
Would give no stars if I could. Ordered a fairly expensive item, never arrived. Several e mails later eventually they replied saying it was being despatched that day. No e Mail as promised with tracking info. Never came. Put into hands of credit card company and can you believe, they are still disputing this a couple of months down the line! BEWARE!
Avoid at all costs
Avoid at all costs, waiting over a month with still no order received. No communication from the company.
AWFUL
Borough a Towel off them when they were selling on Esty - never got dispatched, tried to communicate with them but no response, then they pulled their shop from Esty without issuing a refund. AVOID
First class service & quality
Absolutely over the moon with the personalised bear hoodie I ordered, the quality is amazing and it was delivered within 2 days of ordering. Would highly recommend & use again.
Avoid at all costs!!
Item not as described. Branding all over the item. Poor quality. No or little communication from brand in resolving this despite multiple chances. When communication was there it was rude and unhelpful. I still have the item and am still awaiting a refund. Ridiculous and awful service.

Respuesta de The Baby Cabin
Fantastic products
Fantastic products! Would recommend to anyone. Make beautiful gifts for newborn presents. Thank you so much the baby cabin x
Slightly disappointed to have to wait a…
Slightly disappointed to have to wait a lot longer for it to arrive but hopefully due to COVID only but apart from that I loved the gifts I purchased for my niece who’s due next month thank you
Baby personalised bear hoodie
Good quality - so lovely couldn’t resist ordered a second one for my granddaughter
Waited 10 days for my order only to…
Waited 10 days for my order only to receive an email that they didn’t have it in stock.
Absolutely over the moon
Absolutely over the moon!
I ordered two Dino hoodies and one dinosaur onesie for a gift for a friend’s children. Beautiful items, lovely quality, the personalisation is a great touch and sets the hoodies off above a lot of others. I will defiantly be ordering again. Thank you very much x
Very happy with my purchase...great…
Very happy with my purchase...great quality & super cute😊
Personalized blankets
Ordered 2 blankets as gifts for my nephew's, one is newborn and one is due in 9 weeks and they are so lovely! Such nice quality and so soft! The personalisation is very neat and isn't itchy or hard as some personalisation can be. The blankets came about a week after being ordered and were packaged well. I would 100% reccomend this company and will definitely be ordering from this website again.
Unfortunately I am still waiting for my personalised outfit which was misspelt
Unfortunately I am still waiting for my grandsons outfit which was misspelt. I have chased on two occasions and have had no response from the sales team.
Lovely clothing quick service with…
Lovely clothing quick service with getting the item delivered
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