Don’t use this page/site. They’re fraudulent and wouldn’t return their error for a mistake their page made. I ordered an engraved bottle for someone who’s retiring googled who ships engraved bottles,... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered 24 nitro surge Guinness cans and a Guinness glass. Great price, unfortunately some of the cans were delivered damaged at the top of the can so the nitro surge wouldn’t work. I emailed them t... Ver más
La empresa ha respondido
Very easy ordering and decent prices. The product was packaged beautifully with no risk of bottle breaking. Mostly impressed by the delivery, between placing my order and it being delivered was somewh... Ver más
La empresa ha respondido
ORDER THEBAR31531 1st time ordering and won't be the last!! Amazing selection of drinks, very competitively priced, ordered on the 2/5/24 and delivered today 4/5/24. The packaging is rea... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to The Bar 🥃. Whether you’re looking to be the perfect gift-giver or the perfect host, we’re here to help. With exclusive products and regular offers from your favourite brands to the best tips for cocktail shaking and memory making, come to shop, learn, and be inspired. This place is for over 18s only. Cheers! #TheBar For the facts see: drinkaware.co.uk.
Información de contacto
Reino Unido
- thebar.com
4,3
Excelente
212 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service
Quick shipping. Item was well packed however I had an issue with it. Gemma in customer service went above and beyond to deal with the issue.
I'll definitely be ordering from them again.
13 de noviembre de 2024
Opinión espontánea
Respuesta de The Bar
Hi,
Thank you for letting us know how we did!
We are delighted to hear you were happy with our customer service and will be sure to pass this message onto Gemma who will be very happy to hear. We’re so glad you enjoyed coming to The Bar – we look forward to serving you again soon.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Siobhan @ TheBar
Excellent service from this company
Excellent service from this company. I ordered two bottles of Sheridens which arrived the very next day , however the package was damaged and had to be returned. Good communication from Cathreen who sorted it immediately and a new box arrived safely just a couple of days later
6 de noviembre de 2024
Opinión espontánea
Respuesta de The Bar
Hey Carol,
Thank you for letting us know how we did!
We are glad to hear you had a great customer service experience and we are happy we could assist and resolve this for you.
I will be sure to pass on your kind message to Cathreen who will be delighted to hear her efforts were very much appreciated.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Ellen @ The Bar
Love it …Thank you !!!!
What a great trouble free experience ordered on Saturday delivered on Tuesday found my Nitro surge Guinness at a great price also a bottle of my favourite Vodka (£9 off the usual price) so I ended up with free delivery definitely my new go to place for my tipple from now on
Can highly recommend The Bar
29 de octubre de 2024
Opinión espontánea
Respuesta de The Bar
Hey Steve,
Thank you for letting us know how we did! We’re so glad you enjoyed your visit to The Bar and look forward to having you as one of our regulars.
We endeavour to give our customers the best value and experience when purchasing from our site, so we are delighted that you are happy with your order and your overall experience at The Bar.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Gemma @ The Bar
Hard to find gin!
So glad to be able to purchase a difficult to find gin! Communication with The Bar was great and parcel arrived on time. I ordered three bottles online very easily and delivery was free. I will definitely use this company again.
28 de octubre de 2024
Opinión espontánea
Respuesta de The Bar
Hello, thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar and look forward to having you as one of our new regulars.
We are delighted to hear you were happy with our service and we could help you find the gin you were looking for.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Gemma @TheBar.
Very good company
ordered Rum for my buddy's 50th
received next day
extremely well packaged
excellent service
23 de octubre de 2024
Opinión espontánea
Respuesta de The Bar
Hey Steve,
Thank you for letting us know how we did! We’re so glad you enjoyed our next day delivery and packaging.
We look forward to having you as one of our new regulars.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Siobhan @ TheBar
More than promt
Were do I start, was able to take up an offer which when I sorted my technical knowhow and some help from a lovely lady called Ellen my parcel duly arrived next day took less than 24hours which took my breath away, perfectly packaged, am about to enjoy and I'm sure I will. Thank you The Bar, will certainly order again. D Young
17 de octubre de 2024
Opinión espontánea
Respuesta de The Bar
Hey,
Thank you for letting us know how we did!
We will be sure to pass this message onto Ellen.
We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Siobhan @ The Bar
Unbelievable!
Where do l begin? Received an email on Monday 7th October 2024 indicating my order would be delivered on the 8th October which did not happen l contacted customer on the 9th Martin told me he would investigate and get back to nothing, contacted customer services again on Thursday 10th October message from Piaras messaged indicating he had contacted logistics and would investigate and keep me informed of th updates again no delivery and no update Friday 11th.
I am not sure that applies when you receive a message indicating the order will be delivered next day and is out for delivery!
8 de octubre de 2024
Opinión espontánea
Respuesta de The Bar
Hey Customer,
Thank you for purchasing from our website.
We were disappointed that delivery of your order was delayed as we aim to have our customers’ orders sent to them within the timeframe stated on the email. Although, this is an estimate and is dependent on the courier’s response times, orders can sometimes take between 3 and 5 working days to be completed.
Your order did arrive today following our enquiries with the courier.
We hope that you enjoy the product and look forward to serving you at TheBar.com in the future.
Cheers🍸🥂🍾
Martin@TheBar
Great customer service and fast delivery
Ordered an item as a present it arrived partially damaged. Got in touch and within a day a replacement was on its way. Great customer service thanks to Gemma.
23 de septiembre de 2024
Opinión espontánea
Respuesta de The Bar
Hey Janine,
Thank you for letting us know how we did!
We will be sure to pass this message onto Gemma.
We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Siobhan @ The Bar
A large order from the Chase…
A large order from the Chase Distillery, which comes under the Diageo and ‘The Bar’ brand umbrella, was regrettably followed by radio silence and a no-show of the multiple ordered bottles. However a quick follow-up call to their helpline to query their whereabouts was answered by Cathreen and there followed a super impressive remedy in the form of the safe arrival of replacement bottles the very next day and a lovely apology. Cathreen is a brilliant ambassador for ‘The Bar’ and Diageo are they are very lucky to have her on their team.
18 de septiembre de 2024
Opinión espontánea
Respuesta de The Bar
Hi Neil,
Thank you for letting us know how we did!
We are happy we could resolve this for you, and I will be sure to pass on your kind comments to Cathreen who will be delighted to hear her efforts were very much appreciated.
We look forward to seeing you again soon as one of our regulars and hope you enjoy your Chase products'!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Gemma @ The Bar
Ordering was easy and delivery was…
Ordering was easy and delivery was quick. Well packaged. Nice surprise of chocolate bar and must say the nicest gin and chocolate I have tasted in a while.
18 de septiembre de 2024
Opinión espontánea
Respuesta de The Bar
Hey Esther,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar.
We are delighted to hear you found The Bar user friendly and were happy with our speedy delivery. We hope you enjoy your gin and chocolate bar!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Gemma @ The Bar
Over the moon with my order delivery…
Over the moon with my order delivery was quick and the items were well packed thank you for my order 😉
3 de septiembre de 2024
Opinión espontánea
Respuesta de The Bar
Hey Tracy,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar.
We are glad that you are happy with the quality of our packaging and the speed of the delivery.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Piaras
Amazing service
Amazing service
Great communication and great delivery 🚚. Well packaged and very nice extra treat in the box highly recommend
3 de septiembre de 2024
Opinión espontánea
Respuesta de The Bar
Hi Turner,
Thank you for letting us know how we did!
We are pleased to hear you were happy with the delivery and quality of the service. We look forward to serving you again as one of our regulars and hope you enjoy your order!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Ellen @ The Bar
Great service from this company
Great service from this company. I had a problem that I caused but it was dealt with instantly. Customer service to be commended.
29 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Tina,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We are glad that we were able to assist with the problem that you were experiencing in such a speedy manner.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Piaras
Excellent customer service
Good prices, website easy to use and very quick delivery. Unfortunately 2 of the bottles arrived damaged and leaking. Instant response received when I contacted The Bar by email, 2 replacements delivered next day. Great service all round.
28 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Paula,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We are delighted you were happy with our prices, quick delivery & service!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Siobhan@TheBar
Outstanding service.
I had an issue with a discount code but Ellen got back to me quickly and help sort it.
Gin arrived quickly along with a complimentary chocolate bar.
Good prices, fast despatch, great service and a personal touch. 👏
29 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Andrew,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We are pleased that we could remedy the issue you were experiencing and that you are happy with the speed and quality of the service.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Piaras
Excellent Customer Service!
I had three weeks of back and forth with Royal Mail after my package was lost in their system before they finally confirmed they’d lost it, but with one message to The Bar I’ve received a replacement within 48 hours! I thought I’d have to wait over the bank holiday weekend for a response to my submission via their site as they advise they’ll respond within 48 hours, but they got back to me and looked into the issue within a matter of hours, and by the next day had confirmed they’d arranged a replacement for next day delivery which has arrived quickly and in one piece! Such excellent customer service from Ellen who handled my query and was super speedy and helpful throughout - very grateful to get this sorted especially as I’d ordered a limited addition bottle for an upcoming birthday.
22 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Ellie,
Thank you for letting us know how we did! We’re very sorry that your order was misplaced by the courier. However, as soon as you made Ellen aware of the situation, she ensured you had a limited edition replacement order sent out and it was with you in 48 hours.
We always endeavour to make our customers feel that they are special and we are delighted to hear that you enjoyed your experience shopping with us. I will be sure to pass on your kind comments to Ellen who will be very happy to hear her actions were very much appreciated.
The outstanding quality of our brands, our great customer service and value are very important to us. We want our customers to be delighted with their purchases and we are always open to hearing how we can make your experience even better.
The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing. We look forward to seeing you again soon as one of our regulars and hope you enjoy your order!
Cheers🍸🥂🍾 Martin @ The Bar
If you have a problem…… always speak to the guys!!!
Please read to the end!!!! I ordered a limited addition bottle of Dead Pool Aviator Gin…it was delivered in tiny pieces in. Royal Mail plastic bag.. HOWEVER!!!! I made contact and “The Bar” sorted everything very quickly, efficiently and in a wonderful manner. I provided them with video evidence of me opening the package so please don’t think, from this review, that they can be tricked. I just had a wonderful experience and they were so professional. Regardless of the initial issue I WOULD order from them again!!!!
14 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Wendi,
Thank you for letting us know how we did!
We are delighted to hear you were happy with our customer service. At TheBar we pride ourselves on providing the best customer experience possible and I am sure the team will greatly appreciate your kind words.
We’re so glad you would shop with us again and we look forward to serving you soon. We hope you enjoy your limited edition bottle!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Ellen @ The Bar
Outstanding Customer Service
I just wanted to say how brilliant The Bar are. They helped rush an order through so I could gift a present to my friend who had recently had a bereavement, Siobhan in particular on the phone was fabulous - returned my message promptly, was empathetic and did everything within her power to ensure the order arrived in double quick time. I will absolutely be ordering from here again in the future, thank you so much for the wonderful customer experience!
16 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Dave,
Thank you for letting us know how we did! We endeavor to give our customers the best customer experience when purchasing from our site.
We are delighted to hear you were happy with our customer service and will be sure to pass this kind message onto Siobhan who greatly appreciate your comments.
We hope your friend enjoys their gift and we look forward to serving you again at TheBar!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Ellen @ The Bar
Aviation Deadpool Limited Edition Gin
Just happened to see an advert for Aviation "Deadpool" gin limited edition. I am a die hard Deadpool fan. So I thought it rude not to purchase a bottle. So I did. I found The Bar website and ordered. I'm truly happy with my purchase. It arrived within a couple of days of ordering. It was well packaged and just as described. I will be back to order more!! The Bar has another very happy customer 😁😎🥃
13 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hey Jez,
We’re so glad you enjoyed coming to TheBar.com - It’s always great to hear from people as passionate about our brands as we are and that you have taken advantage of The Aviation American Gin Deadpool Limited Edition promotion while this is available.
We endeavour to give our customers the best value and experience when purchasing from our site and we look forward to having you as one of our regulars!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Cathreen @ TheBar.com
Ellen the legend! Thanks thebar!
I bought a limited edition deadpool aviation gin and it came with the packaging and the bottle top sticker damaged. As it was a collectors item and limited edition I contacted them to see if anything could be done. To my surprise, Ellen went above and beyond and managed to get a new bottle sent out to me! Thankfully this one came not damaged! Thank you Ellen! :)
5 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Taylor,
Thank you for letting us know how we did! We’re delighted to hear that you enjoyed your experience shopping with us and I will be sure to pass on your kind comments to Ellen who will be very happy to hear her efforts were very much appreciated.
We look forward to seeing you again soon as one of our regulars and hope you enjoy your limited edition bottle!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Siobhan @ The Bar
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.