Don’t use this page/site. They’re fraudulent and wouldn’t return their error for a mistake their page made. I ordered an engraved bottle for someone who’s retiring googled who ships engraved bottles,... Ver más
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Consulta las opiniones de los clientes
Ordered 24 nitro surge Guinness cans and a Guinness glass. Great price, unfortunately some of the cans were delivered damaged at the top of the can so the nitro surge wouldn’t work. I emailed them t... Ver más
La empresa ha respondido
Very easy ordering and decent prices. The product was packaged beautifully with no risk of bottle breaking. Mostly impressed by the delivery, between placing my order and it being delivered was somewh... Ver más
La empresa ha respondido
ORDER THEBAR31531 1st time ordering and won't be the last!! Amazing selection of drinks, very competitively priced, ordered on the 2/5/24 and delivered today 4/5/24. The packaging is rea... Ver más
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Información sobre la empresa
Escrito por la empresa
Welcome to The Bar 🥃. Whether you’re looking to be the perfect gift-giver or the perfect host, we’re here to help. With exclusive products and regular offers from your favourite brands to the best tips for cocktail shaking and memory making, come to shop, learn, and be inspired. This place is for over 18s only. Cheers! #TheBar For the facts see: drinkaware.co.uk.
Información de contacto
Reino Unido
- thebar.com
4,3
Excelente
212 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer Service Amazing!
Siobhan in customer service was brilliant sorted out an order issue (royal mails fault not theirs) within 24 hours!
Item was exactly what I ordered, packaged well and a great price
Honestly can’t recommend them enough and look forward to using them again
9 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Yvette,
Thank you for letting us know how we did!
We are delighted to hear you were happy with our customer service and will be sure to pass this message onto Siobhan who will be very happy to hear. We’re so glad you enjoyed coming to The Bar – we look forward to serving you again soon.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Ellen @ The Bar
Absolutely 5 star service went above…
Absolutely 5 star service went above and beyond to sort my order. Will definitely use again
1 de agosto de 2024
Opinión espontánea
Respuesta de The Bar
Hi Becky,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar and would shop again with us.
We are delighted to hear you had a great service experience and we are happy to help wherever we can. We look forward to seeing you again soon as one of our regulars and hope you enjoy your order!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Ellen @ The Bar
Phenomenal service! Particularly Siobhan in customer services.
Had some packaging issues with a collectors bottle which wouldn’t normally be an issue with other purchases, so otherwise their packaging is brilliant but even better has been the customer service! Siobhan in-particular has been phenomenal in resolving my issue and maintained contact with fast email responses and even phone calls to update me on the status of my free replacement. Siobhan and The Bar can’t come higher recommended for this reason. Extremely understanding and committed to delivering first class service and products, to the point that Siobhan and the company are sourcing alternative packaging to resolve the issue with my one particular bottle! There are VERY few people and companies delivering service like this these days. Thank you very much.
26 de julio de 2024
Opinión espontánea
Respuesta de The Bar
Hi Joe,
Thank you for letting us know how we did! We’re delighted to hear that you enjoyed your experience shopping with us and I will be sure to pass on your kind comments to Siobhan who will be very happy to hear her actions were very much appreciated.
The outstanding quality of our brands, our great customer service and value are very important to us. We want our customers to be delighted with their purchases and we are always open to hearing how we can make your experience even better.
The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing. We look forward to seeing you again soon as one of our regulars and hope you enjoy your order!
Cheers🍸🥂🍾 Martin @ The Bar
Very good service from this company so…
Very good service from this company so I’m very happy and can recommend them.
23 de julio de 2024
Opinión espontánea
Respuesta de The Bar
Hey Linda,
Thank you for letting us know how we did! We’re delighted to hear that you enjoyed your experience shopping with us and you would recommend our service.
The outstanding quality of our brands, our great customer service and value are very important to us. We want our customers to be delighted with their purchases.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Martin@TheBar
Did not recieve my order
Did not recieve my order. Shipping showed it was delivered and signed for, but never recieved it. I even tried to email the, but it says the email is not a legit email. Very disappointed.
8 de julio de 2024
Opinión espontánea
Respuesta de The Bar
Hi Randall,
We are sorry to hear you have not had a good experience with The Bar USA. This is the Trustpilot account for The Bar UK, however we have passed your issue onto The Bar US customer service team who have confirmed they will be in contact to resolve your query as soon as possible.
Thanks,
Piaras@TheBar UK
Perfect!
Good price, next day delivery, and some chocolate thrown in with my order! Fantastic
8 de julio de 2024
Opinión espontánea
Respuesta de The Bar
Hey,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We are happy that you were pleased with the pricing and the delivery speed, We hope that you enjoy the complimentary chocolates.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Piaras
Excellent company to buy from
Excellent company to buy from. Easy website ordering, super fast delivery in smart, well designed packaging. No hesitation in recommending to friends & family.
My first but not my last purchase from this well run business.
19 de junio de 2024
Opinión espontánea
Respuesta de The Bar
Hey Anne,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar and we look forward to having you as one of our regulars. We always want to give customers the best service possible and we put a lot of effort into our packaging to ensure customers get their order in pristine condition.
Thank you for recognising our great service and we appreciate the time taken to give your review. We are always open to hearing how we can make your experience even better.
The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing. Cheers🍸🥂🍾
Fantastic company to deal with!!!!!
Fantastic company to deal with. Exemplary service from placing my order which arrived in tact and beautifully packaged plus an additional unexpected thank you treat in the box, through to receipt of my order.
So much care and thought has gone into your packaging, very competitive prices, excellent communication and such a pleasure to receive.
I will be recommending you to our friends and will definitely be purchasing again.
Thank you.
18 de junio de 2024
Opinión espontánea
Respuesta de The Bar
Hey Rachael,
Thank you for letting us know how we did! We’re delighted to hear that you enjoyed your experience shopping with us as well as your surprise free item!
The outstanding quality of our brands, our great customer service and value are very important to us. We want our customers to be delighted with their purchases.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Cathreen@TheBar
1st Time Ordering
Great Company and Product. Arrived within 24hrs of ordering! Packaged extremely well. Would use this company again.
13 de junio de 2024
Opinión espontánea
Respuesta de The Bar
Hi Jax,
Thank you for letting us know how we did! We are so glad you enjoyed coming to The Bar.com
The next time you are shopping for a gift or planning a celebration, check out our latest exclusive offers, new launches and inspiration.
We’re always open to hearing how we can make your experience even better. Do let us know if there’s anything more that we could be doing.
Cheers🍸🥂🍾
Cathreen @ TheBar.com
Shipping address mistake
Booked on line and made a mistake on shipping address. Called The Bar, spoke to lovely lady called Siobhan - Not a problem to change it! No fuss, no hassle (not even a telling off!!)
Thank you definitely recommend
12 de junio de 2024
Opinión espontánea
Respuesta de The Bar
Hi Steve,
Thank you for letting us know how we did!
We are delighted to hear you were happy with our customer service and will be sure to pass this message onto Siobhan who will be very happy to hear. We’re so glad you enjoyed coming to The Bar – we look forward to serving you again soon.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Emma @ The Bar
BEST COCKTAILS EVER
I have to say, even though I love tinis, sometimes they don't taste the best, but these ones? GAME CHANGER!!! i loved them. I have not enjoyed drinking in awhile until we had this ones in our work party. super easy to transport it as well, i will be buying myself more of these for the summer, as they are way more transportable for picnics and BQQ's.
31 de mayo de 2024
Opinión espontánea
Respuesta de The Bar
Hey,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We are so glad to hear you have enjoyed our cocktail tins and we hope you enjoy these even more throughout the summer!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Siobhan@TheBar
Fantastic service
Fantastic service - only ordered yesterday and arrived today. Lovely packaging and can’t wait for my husband to open it on Father’s Day 👍🏻👌🏼
5 de junio de 2024
Opinión espontánea
Respuesta de The Bar
Hey Louise,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We are glad that you are happy with the speed and quality of our service. We hope that your husband enjoys their gift!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Piaras
Great customer service
I recently ordered a gift set from the bar and had a slight issue with delivery, not The Bars fault but they sorted it out straight away and had it delivered the next day. Great customer service in an era where customer service is a dying art. Would definitely recommend
28 de mayo de 2024
Opinión espontánea
Respuesta de The Bar
Hey Neal,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar and would recommend us.
We are delighted to hear you had a great customer service experience and we are happy to help wherever we can. We look forward to seeing you again soon as one of our regulars and hope you enjoy your order!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Ellen @ The Bar
Having trouble understanding...how?
I am having trouble understanding and feels scammed. Very sketchy what they did to me. I bought 2 bottles of the Johnnie Walker Dragon Lunar New Years for about $250 without shipping fee included. After a week asking for the status, they told me they are all out of stock and was asking me if I wanted to change to a different Lunar New Year bottle instead. I did take it for 1 bottle and 1bottle refund. NOW I check on the website it shows they are selling the Dragon Lunar New Year bottle for about $350? How? I thought you guys were all out of stock? And now selling it more expensive than I originally was willing to pay?
28 de abril de 2024
Opinión espontánea
Respuesta de The Bar
Hi Dan,
We are sorry to hear you have not had a good experience with The Bar USA. This is the Trustpilot account for The Bar UK, however we have passed your issue onto The Bar US customer service team who have confirmed they will be in contact to resolve your query as soon as possible.
Thanks,
Siobhan@TheBar UK
5 star service
ORDER THEBAR31531
1st time ordering and won't be the last!!
Amazing selection of drinks, very competitively priced, ordered on the 2/5/24 and delivered today 4/5/24.
The packaging is really plush and the service is probably the best I've experienced ordering alcohol online.
👏👏👏👏👏 5 star!
D Hankin
Lincolnshire.
4 de mayo de 2024
Opinión espontánea
Respuesta de The Bar
Hey David,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We are delighted you enjoyed our product selection and delivery!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Siobhan@TheBar
All the bars are full of rude jerks and…
All the bars are full of rude jerks and selfish.. especially bars from this stupid country full of jerks
3 de abril de 2024
Opinión espontánea
Respuesta de The Bar
Hi Ernesto.
Thank you for getting in contact.
You have contacted thebar.com, we are an e-commerce site based in Great Britain.
In order for us to assist you in resolving any concerns can you please contact our customer service team at hello@thebar.com with your information and someone in the team will get back to you.
Thank you,
Emma@TheBar
The best price for Tanqueray 00 (Alcohol free)
The best price for the product, quick delivery.
18 de abril de 2024
Opinión espontánea
Respuesta de The Bar
Hey David,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – We are delighted you enjoyed our quick delivery and competitive pricing and we look forward to having you as one of our new regulars!
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Cathreen@TheBar
Really NOT very impressed
Really NOT very impressed. This was the 2nd order I placed on thebar.com (UK) for 24x Guinness Cans of Nitrosurge. I placed my order on 10th April and by the end of the day I had an email to tell me my order was on its way and DPD tracking details. 8 days on from there the tracking details still state : “We've received your order details, but have not yet received your parcel” well where is it then because I have paid my money and have no product!
Obviously I have contacted customer services and I am still being fobbed off. I just want my money back.
10 de abril de 2024
Opinión espontánea
Respuesta de The Bar
Hey Darren,
Thank you for getting in contact. We are sorry to hear you’ve had a disappointing experience with us.
Your experience is our number one priority, and we would like to take the opportunity to thank you for your feedback.
Our customer service team are working on this case and have been in touch via email to resolve. Please be assured whilst we exhaust all options we are continuously working hard to resolve matters to provide the best customer experience possible.
Please accept our apologies that your experience with us on this occasion was not satisfactory. If we can help you any further please don’t hesitate to contact us.
Thank you,
Piaras@ TheBar.Com
The Bar always has what I want in…
The Bar always has what I want in stock. They dispatch the same day and I receive it the next day. Great prices too. Fantastic service.
16 de abril de 2024
Opinión espontánea
Respuesta de The Bar
Hey Natalie,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar, and we are delighted to hear you were happy with product offering, prices and our prompt service – we look forward to having you as one of our new regulars.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Cathreen@TheBar
Excellent company, Royal Mail?
Quick delivery and well packaged as usual, only spoilt by the delivery window of 7.30 a.m. to 7.30 p.m. provided by Royal Mail. The Bar have now responded to this review and have completely ignored the point I made about the 12 hour delivery window.
17 de abril de 2024
Opinión espontánea
Respuesta de The Bar
Hey Paul,
Thank you for letting us know how we did! We’re so glad you enjoyed coming to The Bar – we look forward to having you as one of our new regulars.
We work hard with our delivery partners to ensure that our customers get the best experience. We are delighted that you appreciate the fast delivery and the packaging of your order.
We’re always open to hearing how we can make your experience even better. The next time you’re shopping for a gift or planning a party, check out our latest exclusive offers, new launches, and inspiration – and let us know if there’s anything more we could be doing.
Cheers🍸🥂🍾
Martin @ The Bar
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