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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These guys are the real deal. A proper small business run by people who actually do what they sell. They are outdoorsy/bushcrafty people, so they know their gear. And they know their mark... Ver más

Valorada con 5 estrellas sobre 5

Interesting to read the review from 'Norman' early Jan '26 about a defective product and the company's response. I'm a deer manager and purchased a couple more skinning knives (I'd used TBCS previousl... Ver más

Valorada con 1 estrellas sobre 5

Extremely rude customer service. I got sent knives with manufacturing flaws and i wrote to the company asking for some resolution. The guy basically just told me to fix the flaws myself and that he di... Ver más

Valorada con 5 estrellas sobre 5

Good customer experience, very helpful and knowledgeable chap, I wanted knives for skinning etc I had an idea of the Moras I wanted, he explained the differences of the two I had in mind. Did not... Ver más

Información sobre la empresa

  1. Tienda de artículos de campamento

Información proporcionada por diversas fuentes externas

Huge range of Bushcraft Kit. Large number of premier brands: Zebra Billy Cans, Light My Fire, Snugpak, UCO, Ultimate Survival, Gransfors Bruks, 550 Paracord, Ghillie Kettle, A Wrights Knives


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(68)

5 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I ordered a bushcraft carving knife

I ordered a bushcraft carving knife. There was a delay in posting, so I contacted them for an update. There was a delay due to confirmation of my age and therefore needed to supply a document to confirm my age. Although it was a little frustrating that it wasn't emphasised as a necessity when ordering, It was dealt with professionally and the communication from a representative(Daniel)was reassuring and efficient. I received my item the following day.

15 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

So helpful and just a great shop

The team who work at the Bushcraft store are the best!
I was ordering several hammocks and over a massive series of different emails where my order kept changing, they replied super fast and managed to keep their patience to help me get my order sorted.
Massively greatful,
Thank you!

1 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite shop

A great store, I've shopped in store and online now and the experience is always second to none. The postage is very reasonable and delivery has always been rapid. Their range of products is great. I especially like their own label steel cookware and knives, which are fantastic quality, and I think very good value.

9 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I ordered a Mora Knife from the Bushcraft Store. Sadly, it was the wrong one (they looked very similar in the blister pack!). I phoned up The Bushcraft Store and they couldn't have been more apologetic or helpful. They immediately sent out the correct knife (not bothering to wait for the other knife to be returned) which arrived promptly. Great customer service. Great shop. Thanks guys!

14 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

First class service, sent an email with some questions regarding a product and the responded extremely quickly. Based on their reply I went ahead and made a purchase. The delivery was super quick and the products well packed, very impressed. Thank you the bushcraft store. From what I have experienced so far I would recommend them for quality of product and fantastic customer service. Big thumbs up.

5 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

First order- poor admin and customer service!

First order from this company. Whilst there prices are not cheapest the website and range of items appears good and they advertise ' communication is the key' for any issues & ordering and ' our aim is to make sure you are happy with our service and products', so i felt reasonably satisfied to place my order.
This i did via the website on a Sunday and paid immediately. On monday i received confirmation email my order had been dispatched. Great i thought!!
Some 4 days later (despite advertising 1st class post), my order had not arrived.
I contacted the company who advised they required age verification ID and the order had not been sent!
I have no issue in age checks etc but why send out an advice regarding dispatch? Equally had i not contacted them i would likely still be waiting on my order , but they had never sent out a request for any ID confirmation to me .
I supplied ID and they advised the item will be posted and supplied a tracking number, that was useless as it apparently only shows on the royal mail website once delivered.
So overall not a great first order, clearly their customer charter of communication being key failed here.
It might have been a good customer service gesture after they acknowledged their errors and apologised, to have upgraded the postage to next day, or offered a small ie 10% discount off future orders , but this was not the case. Shame as they say the quality of a company can be measured by how they respond or deal with matters when things go wrong, and they did virtually nothing to retain my custom.
Sorry guys, but unlikely to place future orders. As another reviewer states- communication poor and delivery times slow!!

4 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic products

Fantastic products. I always order my Paracord from here and it never lets me down. Brilliant company, delivery is always incredibly quick. Highly recommend them.

13 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service with brilliant…

Brilliant service with brilliant products and great prices.
Bought a few bits from this company and it was a smooth transaction all the way. Delivery time was very reasonable and the products are second to none.
Will definitely be stocking up more from The Bath Bushcraft Company

7 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great store!

Good price, great service, fast shipping.
Ordered on Thursday, received on mainland Europe on Monday. Good quality products, looking forward to more shopping!

25 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good advice. Polite and helpfull. A big thumbs up

A big thnx for the buahcraftstore.co.uk. Service of the bushcraftstore is really good. Polite employees. They offered good advice. Im not often a promotor but I would give thebushcraftstore.co.uk a NPS 10. I received my order in less then 4 dayes after I placed the order. ( shipping to holland just before christmas) the fact that i took time to write a review says enough :-p

28 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great staff, fantastic merchandise

Andy and the team at TBS are fantastic.

They have great customer service and fantastic products. When they recommend something you know full well it’s because it’s been tried and tested in the field.

I have ordered a lot of stuff from them over the last few years and they have never let me down.

Highly recommended.

4 de abril de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Great shop, loads of items stocked and on display and free parking. Helpful staff that are actually interested in what they are selling. Highly recommended!

17 de marzo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

It's the second time I've ordered off the store and they always answer all my emails very quickly and are always happy to help me out. Best constumer service I've ever had.

7 de mayo de 2016
Opinión espontánea

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