The Card Network Opiniones 

Its a pathetic system and needs 1 star for NEVER sending digital Gift Cards from New Zealand to Australia.
I wont go into the details except saying NEVER try sending a digital Google Gift Card ( Apple probably the same) over the Ditch, now I know why we are fortunately separated by the deep Ocean.
If judging the experience to send my sister a $50aud card for her birthday is anything to go, wont be planning a visit in my lifetime as can imagine what hell is when traveling as a New Zealand citizen could be.

Sad 😔

Recommend avoiding this card. We have a gift card for $25 with Shein clearly listed as one of the shops this can be used for. Go through a complicated process to register the card online, get advised need to swap card for a Shein voucher but get error message "Your card can not swap for SHEIN voucher". Call the help line, get advised that cannot swap for Shein voucher because they only have $30minimum vouchers for Shein. But Shein is clearly advertised on the card label of the $25. Get told Shein has changed the vouchers offer. Fine. But card was purchased with the intent to only use at Shein. I ask for refund. Get rejected. False advertising and no help when a problem arises.

Slowest delivery. No customer support i bought gift card and still processing Just a joke

Absolutely horrible at customer service they couldn’t even help me on the call he said I’ll call you back with some help didn’t get nothing or no email back later, he was rude arrogant and been trying to email you all for the last month and have had 3 emails within the last 25 days absolute disgrace of a customer service

Look at their reviews on Google Play Store. I have been trying for weeks, doesn't actually send SMS, so it becomes literally impossible to redeem the gift card I got as a part of a purchase from another company. This is surely a scam by design, targeting both businesses that buy the cards and customers who are unable to redeem it. As a highly helpful review on Google Play Store mentioned you used to be able to paste their SMS link into chrome in order to redeem the card, but they have now 'patched' the method and only way to redeem the card is now is either through the android or IOS app which neither presumably work. I am disgusted that such a large scam is able to continue running for this many years. I have reported to the ACCC and urge all affected to do the same.

Would not use this company. Got scammed by their damaged gift card that was unopened upon use. Only to find it was damaged and used interstate. Reported it to customer support and told no they needed proof of purchase and the proof of purchase wasn't good enough and that I had to call the company the person bought this gift card off and get more information.
I would not recommend this to anyone.

I purchased a Teen Gift Card from The Card Network for my daughter because the packaging specifically stated that it could be redeemed at SHEIN. SHEIN was the only retailer she was interested in, so this was the reason I chose this gift card.

When she went to use the $20 gift card, we discovered that it cannot actually be redeemed directly at SHEIN. The only option available was to swap it for a SHEIN voucher, but the minimum voucher denomination is $30, meaning the $20 gift card is effectively unusable for the retailer it was advertised for.

This limitation was not clearly disclosed on the packaging or at the time of purchase. Had I known that a $20 card could not be used for SHEIN, I would not have bought it.

I contacted The Card Network, but they advised that this is due to a limitation with SHEIN and would not provide a refund or a $20 SHEIN voucher. However, my purchase was made from The Card Network, and I believe they have a responsibility to accurately represent what their product can actually be used for.

Very disappointing experience. A gift card should do what it claims it can do, and any important restrictions should be clearly communicated before purchase.I purchased a Teen Gift Card from The Card Network for my daughter because the packaging specifically stated that it could be redeemed at SHEIN. SHEIN was the only retailer she was interested in, so this was the reason I chose this gift card.

When she went to use the $20 gift card, we discovered that it cannot actually be redeemed directly at SHEIN. The only option available was to swap it for a SHEIN voucher, but the minimum voucher denomination is $30, meaning the $20 gift card is effectively unusable for the retailer it was advertised for.

This limitation was not clearly disclosed on the packaging or at the time of purchase. Had I known that a $20 card could not be used for SHEIN, I would not have bought it.

I contacted The Card Network, but they advised that this is due to a limitation with SHEIN and would not provide a refund or a $20 SHEIN voucher. However, my purchase was made from The Card Network, and I believe they have a responsibility to accurately represent what their product can actually be used for.

Very disappointing experience. A gift card should do what it claims it can do, and any important restrictions should be clearly communicated before purchase.

Ordered a digital card as I couldn't make it to the shops for an occasion the next day. I am still waiting for the card to be emailed almost 24 hours later... no one answers the phone, generic voicemail pointing to email and then generic email reply...

"Due to an increase in fraudulent activity within the e-commerce industry, TCN is taking all precautions to review orders before dispatching to ensure the safety of our customers"

What absolute crap, didn't waste a single second in taking my money!

Based on these reviews, they are a nightmare to redeem also - not much of a gift for someone...

So I have had to repurchase elsewhere to have in time for the gifting occasion.

Have requested a refund... pretty sure I know how that will turn out. $150 down the toilet.

Card was lost when finally found, it was expired. Contacted the card network and was told refer to terms and conditions. Thanks for the reference and happy free 100 dollars to you guys. This is what is wrong with the companies, never try to help a customer but instead of helping enjoy the free money that they get from expired cards. Anyway will never use them again, might as well gift people cash, scammy business model to pay cash to buy a card that has an expiry date, cash doenst have any expiry date, imagine if did! Bloody joke, didnt even try to help.

Given card as present. Card requires it be verified. Card cannot be verified online. Requires I call number to verify. Call number to verify. They cannot verify and require I send an email to supprt. They say can be over 24 hours for support to respond and I want to use it today. Why is their system so useless. I have already wasted an hour trying to solve what are really TCN problems

I received a 75$ restaurant gift card as a present... it failed when entering the card details at 2 restaurants. After much mucking around I finally got it setup in their app and added it to my virtual wallet, and went to one of the most popular restaurants near by, it failed agian 3 times even when trying to pay 70$ instead of 75$. So I tried using their app directly to pay, it went through but reverted to my Credit Card to pay. Thanks alot, you have our $75 a gift from someone i know is struggling financially. What a scam

I was gifted a gift card for my birthday, but when I went to use it it was expired! (3 years -as per their validity terms on the back of the card- from me receiving the gift card had not yet passed, but apparently the gift card had been purchased much earlier than being gifted to me, which was unknown to me).
Short story - TCN got $50 from the gifter, I got nothing. Even emailed them explaining the situation - got a generic "too bad so sad" answer (waste of my time).
GIVE the actual physical money (note) to the recipient instead, that way the intended person gets to spend it and it doesn't go into the gift card company director's pocket!!

The best option

Needed to buy a gift for a friend that has a weird in general so I brought a gift card and she was so happy to go out and pick exactly what she wanted no hassles

I’ve used TCN a few times with poor results.

The first one was where I purchased a digital card for a gift last June. It didn’t arrive for days and so wasn’t able to be given earlier. Other companies issue gift cards on the spot. This was a pretty poor experience for a farewell gift that came days later.

The second instance, which happened today, is where I was bought a card a gift as a gift. I displaced it during a house move in 2023 and found it while being on extended leave just now. I got really excited as I found it with other gift cards that had expired. TCN is the only company that refused to issue a new card that was expired. Every other company, such as AnyCard, even when the card was a large amount - $300 - was more than happy to reissue the card. One company even stated that whilst the card had an expiry, they believed it was fair to reissue it because the only reason they had expiry dates was because the card had to have a date.

We use TCN a lot at work at my big organisation. Safe to say I won’t be and I’ll make sure we support the other companies who have helped instead.

Personally I can’t fault this site , simple to navigate plenty of choices for anyone and occasion and it’s fast so no waiting for hours to receive

It was so simple and and there was such a big variety

I receive email with voacher, then got put it onto TCN app then apple wallet I don’t have an apple phone this is giving me a migraine
So far it’s fvct

I had difficulties with recent orders online, but Card.Gift returned my email with personal responses which were very helpful! I have since made another order of a gift card. Thank you