Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I give five star for brilliant, helpful service when I was buying 2 screen protectors and wireless headphones but not happy as I am still waiting on reply a long time asking can I change a screen pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and great value.... Have been promising myself some earphones for a long time and took advantage of the Happy Plugs sale to order a pair online, they were delivered the following day by... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered headphones from you, waited a week for them to be sent, and on December 30th I wrote that the headphones were out of stock, and my loved one was left without a gift for December 31st, they s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was going to collect an order from them on Friday because I work too far away to collect it on my way home from work any other day. They had to close early so delivered it to my door instead. Cannot... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares
  2. Tienda de celulares
  3. Tienda de electrónica

Escrito por la empresa

A leading expert in phone repairs, sourcing phones & accessories. We're your one-stop-shop for all things phones. With 10 years experience in this space, we strive to bring you the most unique personal shopping experience online!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

155 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(155)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very happy

Very happy. Just what I expected and came fast.

9 de mayo de 2023
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Fast service

Fast service, great product! Will definitely recommend and use again. Thank you

1 de mayo de 2023
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Excellent service very fast response…

Excellent service very fast response and would recommend to anyone looking for fone cases or accessories.
Thanks again .

31 de marzo de 2023
Opinión espontánea
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Quick and efficient.

10 de marzo de 2023
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Good service

Fast shipping

1 de marzo de 2023
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 4 estrellas sobre 5

Order dealt with efficiently and…

Order dealt with efficiently and received quickly.

11 de febrero de 2023
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Easy to deal with and item purchased…

Easy to deal with and item purchased was top quality.

17 de enero de 2023
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Delivered next day.

Delivered next day.
Great communication and great service.

13 de enero de 2023
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Brilliant Customer Service

Ordered my item last Friday evening past the 1pm cut off so package wasn't due til Tuesday. Arrived Tuesday morning (yesterday) but didn't get a chance to look at it til later in the evening and after having a closer look I realised that I had been sent a single sim phone when I ordered a dual sim so I sent off an email last night. At 9:23am this morning I received a phone call from Mark who was lovely, he apologise for the mistake and said he'd come over with the right item and do a swap with me this morning and by 10:30am only an hour later he arrived to make the swap! I'm very pleased with the customer service I received!

11 de enero de 2023
Opinión espontánea
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Apple Watch strap

Great service and products. Ordered my product on the 22nd December and I received it an hour later as the company knew it was a Christmas present. Ordered a number of times from Mark and he’s brilliant and so helpful when you’re not sure about sizes etc.

22 de diciembre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Great product & great

Item was dispatched & received quickly. The item was as advised on their website and was a good quality product. I received several communication emails from The Case Cave to update me at every stage. I was extremely happy with my shopping experience with you. Thank you!

13 de diciembre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 4 estrellas sobre 5

Watch strap was really nice but…

Watch strap was really nice and delivered quickly but packaging is awful, makes it look really cheap.

17 de diciembre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! Regarding our watch strap packaging we're sorry to hear you weren't happy with it but we have reduced the amount of unnecessary product packaging in line with our companies sustainability goals in order to reduce our own carbon footprint and as a result our customers also!

Valorada con 5 estrellas sobre 5

Great Customer Service

Very responsive. I asked a question before I ordered and it was answered very quickly even though it was out of hours at the weekend. The ordering process was very simple
and clear and the delivery was seamless. In a time when service levels have dropped, it was refreshing to get such customer focused service. Will definitely be using again.

4 de diciembre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Excellent Customer Service.

Excellent customer service. Endeavoured to resolve the issue quickly and efficiently.

5 de diciembre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Easy to deal with

Easy to deal with, fast and efficient

25 de noviembre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Great shop!

Very helpful and great advice given by staff! Order ready on time and great communication from company.

28 de noviembre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience - very easy to order my lightning cables, price was reasonable and delivery was very fast.

26 de octubre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, got a nice thank you note an a gift which was a lovely touch

21 de octubre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, great phone cover!

19 de octubre de 2022
Logotipo de The Case Cave

Respuesta de The Case Cave

Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más