I love the little dress I bought for my granddaughter. It arrived in good time, very nicely packaged, and was exactly as I was expecting. I was also pleased that your packaging was fully recyclable.
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Consulta las opiniones de los clientes
So happy to find my daughter’s favourite school shoe on your website! We were getting them from a shoe shop but it closed down so I had to hunt them down online. I will definitely order from you again... Ver más
This is a decent shoe shop - the staff actually take an interest in the customers even at busy times of year and ensure the shoes fit well. They stock a variety of different brands, some of which y... Ver más
La empresa ha respondido
Didn’t just package a shoe box in brown paper for posting but wrapped it beautifully in coloured paper with branded sticker - might not sound like much but speaks of their pride in what they do. Not e... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.
Información de contacto
14 Oxford Road, SL7 2NL, Marlow, Reino Unido
- 01628 290212
- info@thechildrensshoecompany.co.uk
- thechildrensshoecompany.co.uk
4,9
Excelente
653 opiniones
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Prompt delivery and packaged with care.
5 de enero de 2023
Very professional
1 de enero de 2023
I've recently ordered a couple of…
I've recently ordered a couple of things. Everything arrives on time and is beautifully packaged. I ordered the wrong item by mistake and my order was immediately cancelled and a refund issued. Brilliant customer service.
22 de diciembre de 2022
We've be looking for a narrow fitting…
We've be looking for a narrow fitting pair of shoes / boots for our daughter for sometime, your customer services were extremely helpful in providing various recommendations, we now have a happy daughter!
12 de diciembre de 2022
Respuesta de The Children's Shoe Company
I am really pleased that we were able to help you out and your daughter liked them.
Great products and amazing customer…
Great products and amazing customer service
9 de diciembre de 2022
Haven't received my order
Haven't received my order, can't comment any further
Thank you for your response. It would be great to not receive a trust pilot email asking for a review until people have actually received their product.
11 de diciembre de 2022
Respuesta de The Children's Shoe Company
Your order was placed on the 5th December despatched on the 6th December. I am afraid that delivery has been affected by the Royal Mail Postal strikes last week. I have, however, just checked the tracking and it shows that the parcel was delivered this morning.
I still have not received the children…
I still have not received the children shoe ordered on the 29/11/22
5 de diciembre de 2022
Respuesta de The Children's Shoe Company
Dear Patchimutu, We use Royal Mail to deliver our parcels . Your order was ready for dispatch Tuesday 29th but as you are probably aware Royal Mail were on strike 30th and 1st Dec, so not collected until 2nd December . I have checked your tracking number and your parcel is now at the Brentford sorting office awaiting delivery , no doubt they have quite a backlog but hopefully should be with you by tomorrow.
Kind Regards
I have checked the tracking today 8th December and I understand that it was delivered to you yesterday.
Regards
A company that clearly prides itself on what it does
Didn’t just package a shoe box in brown paper for posting but wrapped it beautifully in coloured paper with branded sticker - might not sound like much but speaks of their pride in what they do. Not enough companies are like that these days.
2 de diciembre de 2022
Respuesta de The Children's Shoe Company
Thank you so much for writing such a lovely review. It means a lot.
Good experience. Quality product at a price.
Easy to order, good communication on delivery, delivery as fast as could be expected with the postal strike.
Good quality product.
Maybe a bit pricey (hence 4 instead of 5 stars), but quality costs.
1 de diciembre de 2022
Speedy delivery, great product, eco-friendly packaging
Speedy delivery, great product, eco-friendly packaging (no plastic - fabulous!!).
14 de noviembre de 2022
Great quality and delivery very fast.
11 de noviembre de 2022
Very fast delivery and lovely customer…
Very fast delivery and lovely customer service.
7 de noviembre de 2022
Great selection and great quality
Great selection and great quality. So relieved to find children’s shoes with adult quality
24 de octubre de 2022
Timely delivery and smooth return…
Timely delivery and smooth return process as well
14 de octubre de 2022
Lovely shoes
13 de octubre de 2022
Excellent service
6 de octubre de 2022
Perfect shoes
Exactly as described.Quick delivery. Beautiful, stylish, comfortable shoes. A very happy 10 year old daughter!
5 de octubre de 2022
Respuesta de The Children's Shoe Company
We are really pleased that she loved her new shoes.
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